Phoenix Hotel Guide - Family Friendly Hotels in Phoenix, Arizona

"Great room. Good breakfast!"

"Tried to check in early but no front desk available around noon so came back at 5 pm. The carpet in the room is outdated and dirty. After I took a shower, I dried my hair with towel then suddenly something poked my finger. I found a sewing needle in my towel. Last one , when my husband and I ready to go to bed, we found hairs on my bed. We called the room service but no available service to bring a new sheet. My husband went downstairs and gave the bedsheets. As we. about to change the sheets, it was a single bedsheet not kingsize so my husband went back downstairs to pick up a kingsize sheet. It was a one night hotel experience."

"Everything was great"

"The service was unprofessional very rude. Breakfast is non-existent, unless you deem a plastic to-go container of cereal and powdered milk as breakfast. The photographer for this establishment should be commended for their exceptional work, because it doesnt look anything like its pictures. The pool is nice. No jets in the hot tub."

"City of Phx took over the parking lot so you have"

"Was an amazing stay with our grandchildren "

"Rooms are nice with comfortable beds and very clean. Staff is very nice and accommodating. The hot tub in the main pool area is looking a little dingy but other than that really enjoyed my stay there! "

"Fan in the room wasn’t cleaned in idk how long. When we booked they never said anything about the pools being remodeled and out of order. We looked forward to using the pool at our stay. Front staff looked put out when we asked questions. We had to get our keys re- magnetized everytime we left the room. They don’t valet and the parking is pretty terrible as well. We ended up valeting at another hotel. Pretty cool hotel with historic value but wouldn’t stay again."

"I truly loved this property—it gave me strong Italy vibes. The adults-only section was especially enjoyable: elegant, and very relaxing. This is definitely one of my favorite Hilton hotels, and the restaurants on-site are outstanding.”"