San Juan Hotel Guide - Pier 4 hotels in San Juan, Puerto Rico.

"Air-conditioning worked well "

"Breakfast was great!!! The room was cleaned every day and towels replaced. Hot tub was ok."

"This is the perfect place to stay in Old San Juan. It is in the middle of everything, and is beautiful and comfortable in every way. We especially loved having coffee each morning outside on the terrace over-looking the park. "

"Great location, great staff, street noise effected sleep if you chose the front suites, no elevators."

"It is in a good location, however the lack of windows make the experience weird. The staff is not too frinedly. They offer some discounts for the restaurants that are not applied. The pool is more a “jacuzzi”. I found a room for $535 dollars a little but too expensive. "

"It was in an excellent location, in Old San Juan near the Princess Cruise Terminal. It was clean and our host was easy to contact when we got to the place. We had a little difficulty communicating before we arrived and we did not have the check in code until we contacted our host by phone. The air conditioning worked well. There was no TV but we did not need one."

"The property was close to main attractions and restaurants. The staff was friendly and helpful. My luggage arrived late and the front desk staff were very helpful and attentive. They immediately called me once it arrived and kept it safe. Overall a great stay! "

"For my first trip to Puerto Rico I stayed in one of their apartments in Old San Juan with a friend. I must say this was an excellent choice!!!!! The apartment is located in one of the classical buildings in the region right in front of la Fortaleza which meant there was round the clock security in the area which felt very safe. Great location and we where within 5 to 10 min walking distance from everywhere in old san juan. During my entire stay there we're no issues with lights going out or not having running hot water and we had our own washer and dryer. The building is perfectly preserved. If you're visiting Puerto Rico I highly recommend staying in at one of their properties. The check in was done via email/phone and it came by seamless with no difficulty in checking in. My only negative is one of our restrooms had a foul smell coming out of one of the shower drain. Aside from that I truly enjoyed my stay and recommend to stay at one of their properties"

"It was not hot water in the shower and no shower curtain, not enough towels in the bathroom. "