San Juan Hotel Guide. Hotels in Mameyal, San Juan, Puerto Rico

"The hotel is beautiful and the customer service definitely made it feel like a 5 star hotel. "

"Room service and better customer service."

"Our stay was excellent. There are so many wonderful things about this property. The staff, the food, the amenities were great. I loved happy hour. I am planning my next stay. "

"The Resort is very nice,clean and staff were all very nice and helpful. Food was delicious. Beach and pool were relaxing. Would definitely come back."

"Love the hotel. Great vibe and food fest"

"The only thing bad about was the carpet in the room was dirty need to be clean"

"Rooms were very tired, as was the rest of the hotel, except the reception and lobby area. Sea view from room was lovely, but balcony furniture was very basic. Public bathrooms were in desperate need of renovation, not on par with Hiltons usual standards. This is certainly not a 4 star hotel and not worth the $400 + per day. "

"The hotel was clean and the staff was excellent. Even though it was close to the airport the atmosphere and vibe was very nice and chill. The pool was lovely and the bartenders were engaging. I would definitely stay there again!"

"Staff was good, not clean at all. LOUD every single morning and night we were woken up to people yelling and hearing people through the walls. The walls are paper-thin, the rooms fridge and alliances don’t look like they have ever been cleaned. The bugs are horrid. No restaurant and it took over two days to get towels even though I called and sent two text messages. It’s under construction so it feels a little Chaotic. The hideabed was so gross with stained all over. The bathrooms are not clean at all. We were lectured by an employee because one of us didn’t have our wrist band on. I’m not paying money to walk around with a wrist band when I have my room key. This hotel would be a hard pass for me. I stay at Hyatt’s all the time and there has never been a worse one we’ve stayed at. The beach is gorgeous there but the pool is meh. "