Tulum Hotel Guide - Playa Akun hotels in Tulum, Mexico.

"Amazing local, amazing vibe. "

"We had the best stay at the Sana hotel. First off we got in at 8am however check in was at 3pm and they kindly gave us a courtesy room to settle in which was amazing so we were able to shower and not sit in the heat for hours! This was thanks to Anda who was working the front desk at the time. She was amazing and super helpful! Then we got moved to our other room which our AC started leaking so we had to move rooms and they moved us to the Penthouse with a private pool. Thanks to Jonn, he gave us this amazing option and it really made our stay absolutely incredible. He also helped with all our transportation which made it super easy and stress free. The service was EXCELLENT! I was in contact with the front desk on whatsapp the whole time and they respond immediately. Even the kind workers who brought our room service up to the pool for us was just over the top so kind and amazing people. We highly recommend this hotel to anyone who is looking for a romantic relaxing vacation. This was the best hotel my boyfriend and I have ever stayed at and we will definitely be back. "

"This place was very peaceful and relaxing. Very Zen and the staff was very pleasant."

"everything was great very good staff and service"

"Great staff "

"This was a very relaxing stay! The staff were fantastic! The only thing I could say is i think there should be a coffee maker and a tv for at night"

"Libelula Tulum Beachfront Hotel truly exceeded my expectations. We stayed for 10 glorious days. The rooms were tasteful and comfortable, with breathtaking ocean views nestled in the privacy and tranquil part of a nature reserve. The staff were friendly and attentive, making sure every need was met. The beach was stunning, perfect for relaxation and sunset gazing. The food and drinks were delicious. I highly recommend this gem for a tranquil and unforgettable Tulum experience. A special thanks to Armandito who made us feel like family. You are a special type of human. Keep on doing what you do. Also thanks to Miguel, Mansour, Sam, George and Karla for making our stay memorable."

"I love how private this property is, it is a short walk to any sort of shop though. "

"Our stay at Nest Tulum in May 2025 was nothing short of spectacular. From the moment we arrived, we were welcomed with warmth and genuine hospitality. The property is absolutely stunning—nestled in a lush, serene part of Tulum, just steps from the beach, with a peaceful and beautifully curated design that perfectly blends nature and luxury. A private parking space on the grounds was offered free of charge, which made everything even more convenient. One of the highlights was the perfect beach access. The beach area was pristine, with plenty of beautifully arranged cabanas to choose from—ideal for relaxing, reading, or enjoying the view with a drink in hand. The staff went above and beyond to make sure every detail of our stay was perfect. Whether it was assisting with reservations, sharing excellent local recommendations, or simply checking in to ensure we had everything we needed, the service was consistently thoughtful and attentive. Our room was beautifully designed, incredibly comfortable, and impeccably clean, with every amenity we could have hoped for. We especially loved waking up to the sound of the ocean and enjoying coffee on our private terrace, surrounded by swaying palm trees. The on-site dining was another highlight—fresh, flavorful, and beautifully presented dishes that truly captured the spirit of Tulum’s local ingredients and coastal flair. Nest Tulum is truly a sanctuary. We left feeling refreshed, inspired, and already planning our return."