Is Kinta Kan Cabañas Hotel Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Kinta Kan Cabañas Hotel Playa del Carmen?

Kinta Kan Cabañas Hotel Playa del Carmen doesn't offer parking.

What time is check-in at Kinta Kan Cabañas Hotel Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Kinta Kan Cabañas Hotel Playa del Carmen?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Kinta Kan Cabañas Hotel Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is steps away from Playa del Carmen Main Beach and Quinta Avenida. Playa del Carmen Maritime Terminal and Nuestra Senora del Carmen Catholic Church are also within 15 minutes.

Kinta Kan Cabañas Hotel Playa del Carmen Reviews, Deals & Photos 2026

10/10 Excellent

Simon

7 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Clean and comfortable for rooms with a good selection of views. Itzel was a great at the front desk very attentive and helpful always with a smile, the rest of the staff was also very nice I would recommend excellent stay

Stayed 4 nights in Nov 2025

10/10 Excellent

Eli

23 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great Place , Nice pool and wonderful staff, private Beach and great beach clubhouse

Stayed 2 nights in Apr 2024

10/10 Excellent

jose

23 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff, distance to the beach, it would be nice if it had a mini fridge

Stayed 4 nights in Jan 2025

10/10 Excellent

Katrien

28 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel & beachclub, near busstation and 5ta Avenida. Really loved the pool area and staff. Room was simple but convenient and clean.

Stayed 1 night in Apr 2024

8/10 Good

Ma Emilia

6 Jan 2025

Liked: Staff & service

Great location but no parking for cars,staff was accommodating . Breakfast needs to be improved too

Stayed 6 nights in Dec 2024

10/10 Excellent

bobbie

10 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a lovely hotel, walking distance to most areas. Food, shopping, ferry, and tours. Everyone was great, it was quiet, clean, safe and most of all great beach access!!! Looking forward to my next holiday here..

Stayed 7 nights in Apr 2024

6/10 Okay

Maria

6 May 2025

Liked: Staff & service

Changed to their property in front the beach club but the lady in charge of the beach club once you pay doesn’t want you using the services. However the hotel staff were awesome they go above and beyond cery helpful.

Stayed 13 nights in Apr 2025

10/10 Excellent

Rob

26 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect Location..staff are friendly and helpful..great same day discount on Expedia for Ocen view.

Stayed 1 night in Feb 2024

10/10 Excellent

Robert

5 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When I open the curtains in the morning, the view of the beach and ocean was stunning

Stayed 4 nights in Nov 2024

8/10 Good

Gustavo

1 Aug 2023

Liked: Cleanliness, staff & service

NICE Hotel

Good Hotel. Good service , people friendly . Small and comfortable . Right in front of the beach , no car parking but right smack in the middle of everything

Stayed 4 nights in Jul 2023

6/10 Okay

Scott

13 Nov 2023

Nice pool area too! Needs better maintenance schedule to prevent water service interruption and leaky roof.

Stayed 5 nights in Nov 2023

6/10 Okay

Michael

11 Dec 2023

Liked: Cleanliness, staff & service

First trip to Playa del carmen

Hotel has a great location but is in need of renovation. Towel racks missing, security entrance doors are problematic but the pool and beach area are great. This place is more quiet after midnight compared to others in the area and one feels safe.

Stayed 2 nights in Dec 2023

8/10 Good

Ingrid

1 Nov 2023

Liked: Staff & service, amenities

The location is great with a beautiful view of the beach and easy access to it . The hotel room needed some work , the shower head didn’t really work , the hot water would run out quickly so you have to take quick showers ,and the bathroom sink smells horrible every time you run water

Stayed 4 nights in Oct 2023

4/10 Poor

Tyler

18 Feb 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Room smelled of sewer gas and was in relative disrepair. Paint was chipped, black mold, bathroom door was broken and didn't latch. It wasn't as pictured. I think some of the other rooms were nice, but 123 was a dump.

Stayed 1 night in Feb 2025

8/10 Good

Rhys

22 Nov 2023

Liked: Cleanliness, staff & service, amenities

Really good location for staying in Playa Del Carmen, literally right on the beach. Bungalow rooms were basic but good for the price. Beach club was really good. Pool area really good. Only issue with the room was that the shower didnt work very well and took about ten minutes to heat up when running, but not a big problem. Two minute walk from fifth avenue.

Stayed 11 nights in Nov 2023

8/10 Good

Maritoni

29 Jan 2024

Liked: Cleanliness, staff & service

I like that they change the linens & towels everyday. We left 2 pairs of shoes in the room when we checked out,they secured it & returned to us, very honest people. Location is very convenient for our group & our intention for this trip which is to explore around town by biking & walking. It is also a beachfront property which is amazing! The issue with the property were very small washroom/shower, poor water pressure, small breakfast servings.

Stayed 4 nights in Jan 2024

8/10 Good

Rocsana Neto

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved kinta kan boutique. The staff was very helpful and amicable. They were always there to support us and listen. The boutique has a great location . The beach is right in front, the swimming pool is awesome and the hotel is very near restaurants ,stores and public transportation. My room door had a problem and staff was efficient to help me change rooms. In general i really enjoy my stay and would recomend kinta kan. My friend and i went on a slow season , this past July, so the place was quiet and relaxing and staff had more time to connect and offer great ideas about places to visit.

Stayed 8 nights in Jul 2024

6/10 Okay

Elia

17 Mar 2024

The wifi was slow. We got room 106 by the beach and the kitchen so the noise started at 7 am. The coffee was not good. But overall not bad since it has beach club amenities.

Stayed 4 nights in Mar 2024

8/10 Good

Afshan

22 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities

The layout and details of the hotel are beautiful and it’s location right on the beach is terrific. However, we stayed through New Year’s Eve and it was so noisy until 4 AM and that’s when we finally fell asleep. The manager could have gone to the small group that was making all the noise and told them to stop, but he didn’t. The cleaning staff was good, but never gave us the number of towels we needed even though we kept telling them every day. We also had a couples massage on the beach in front of the hotel. The prices were almost New York prices, but the masseuse works constantly talking and picking up their phones and texting. It was so annoying and they are hired by the hotel. Incredibly unprofessional.

Stayed 4 nights in Dec 2024

8/10 Good

Enoch

23 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I didn't like the fact that a couple people had put the Pool chairs farther back by my door so it's hard for me to walk past them to get to my pool room. But the staff came along to next day and moved the chair. So it wouldn't be that way for a long time. I was gonna let that. Let me have a bad experience because I'm on vacation. I really like the hotel and I like the people. You couldn't ask for anything else. It was close to the beach. The pool was right at my front door I will be back.

Stayed 4 nights in Feb 2024

8/10 Good

Lisa

8 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place, good location

Overall we had a pleasant stay.. The pros- lovely small hotel with a charming pool and wonderful beach lounge chairs. Excellent location..Just steps away from the ADO bus terminal and 5th Ave. Walking distance to the ferry. The beach is one of the best in Playa Del Carmen with soft powder sand and crystal clear ocean. The staff was friendly and kind. Loved that it was adults only. Cons-This hotel owns a few rooms across the street which are not ocean front nor poolside. They resemble a very rustic hostel rather than a boutique hotel. Our room was very basic and had a straw roof. The noise level at night was unbelievable. Do not get conned into accepting these rooms. The next day we requested to be moved into the main hotel location and it was a 100% improvement. None of the rooms have a fridge, kettle, or hairdryer. It’s a real inconvenience if you stay for a long time.

Stayed 4 nights in Jan 2024

8/10 Good

Jessica

27 Jan 2025

Liked: Cleanliness, staff & service, amenities

I loved my stay here! I stayed in a beach front suite. My sunrise view was absolutely spectacular! The location is in an area that allows you to have quiet and dark after the sun goes down, and a completely empty beach for sunrise shots. The waves roll in from up the beach a bit stronger and create a nice calmer area from the point of the hotel to the ferry dock down the beach. The hotel is only a couple blocks from Parque Los Fundadores, and 10-20 minutes walk via 5th to the main mall, clubs, and resorts. Basic accommodation as far as being a fancy spot, but rooms were kept VERY clean by the amazing staff. The housekeeping team even made different towel shapes for every day of the 10 day stay! Hot water worked the whole time, and we did not have anything in the room that was in need of repair, other than the unreliable wifi. Wait staff of the bistro downstairs was AMAZING! we didn’t realize until the end of our trip that they are not part of the hotel itself, so don’t be surprised when they don’t unlock the gate to the beach until 10/11 on Mondays, but the staff that took care of us was absolutely incredible. Moses took care of me in the morning, remembered my breakfast order and even got me down a beach mattress for the super lovely cabana beads when I got my coffee at 8 am every morning! Julie was a delight to see every day and was always on top of whatever we needed until closing. Both worked for Mekesh, which is apparently a new beach side cafe/bistro/bar.

Stayed 10 nights in Jan 2025

2/10 Terrible

tracy

25 Aug 2023

Disliked: Amenities, property conditions & facilities

No one spoke English which is understood being Mexico but still frustrating being right in middle of the tourist spot. The tv did not work, you have to do WiFi at front desk nothing in room to tell you and no phone to call them. Room was tiny. Went to beach and they said they didn’t have chairs left even thought there were 15 stacked behind him. Bar and pool closes at 6. They even close off so you can’t even walk to beach they put up gates before sun even set. The door to the room is sliding glass with very old hard to open lock. Once you walk in room the bed is against the wall and just enough room to walk on other side. The ac was barely cool. You are one block from bus station and two from ferry and one block from the tourist street with all the shops and restaurants. You get what you pay for. It’s not bad if your just looking for a bed for the night but I wouldn’t stay here again if I was actually on vacation.

Stayed 1 night in Aug 2023

2/10 Terrible

Juan

1 Jun 2024

Hotel Boutique Kinta Kan - Adults Only] [Hotel Address] [City, State, Zip Code] Subject: Refund Request for Unsatisfactory Stay Dear [Hotel Manager/Hotel Management Team], I hope this message finds you well. I am writing to express my disappointment regarding my recent stay at Hotel Boutique Kinta Kan in Playa del Carmen, Quintana Roo. While there were aspects of my stay that I thoroughly enjoyed, unfortunately, there were significant issues that greatly impacted my overall experience. First and foremost, I would like to acknowledge that the room I stayed in and the amenities provided were as described and listed on the website. I appreciated the comfortable accommodations, access to the pool, and especially the beach amenities such as tables, chairs, and umbrellas. The hotel's location proved to be convenient, allowing easy access to the beach, local restaurants, and entertainment along La Quinta Avenida. Additionally, the proximity to the ferry for Cozumel and the ADO bus station facilitated our travels to Cancun and to and from the airport. The beach bar with lounge chairs, swings, and beds added a fun and enjoyable element to our beach experience. However, the most significant issue I encountered during my stay was the malfunctioning TV in my room. Despite promptly notifying the staff upon check-in, the issue persisted throughout my four-day stay. Despite assurances from the staff that it would be promptly fixed, the problem was never addressed. Additionally, several

Stayed 3 nights in May 2024

8/10 Good

Heather

7 Jan 2024

Liked: Cleanliness, staff & service, amenities

There's a lot to like about this property and a few things that can be improved on, but overall we had a great stay at the Kinta Kan. The location is fantastic. We took the ADO bus from the Cancun airport for about $30USD for two people each way. It's an hour ride and the bus comes every 20 minutes. The bus station is 500 feet from the hotel. The hotel is close to restaurants and shopping but is situated on a popular public beach, so there's noise all day. You get free access to beach chairs and umbrellas from the hotel, but service for food and drinks is slow when it's busy. There are no rooms in the hotel itself with direct beach access, although I can't speak to the cabana section of the hotel. The staff is friendly and many of them are proficient in English. I had no trouble communicating with any of them. We had an issue one day when our A/C stopped working. We were offered a number of solutions, including an alternate room to sleep in for the night. The room was smaller and not as nice, but they fixed our A/C the next day. They ask you to sign a code of conduct agreement when you check in, likely to ensure that nobody is throwing loud parties. Lots of reviews complain about weird towel rules, but we didn't get charged for mucking up the towels at all. For some reason, they use very strongly perfumed toilet paper and don't provide conditioner, so maybe bring your own if those are an issue. Beds were a bit firm, pillows a bit lumpy, but we had a great stay. Thanks!

Stayed 5 nights in Jan 2024

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