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Soho Playa Hotel

4.0 star property
This upscale artistic retreat combines relaxation with style, offering guests a perfect balance of daytime sunshine and evening cocktails just steps from the action

Choose dates to view prices

Soho Playa Hotel provides a peaceful escape near Quinta Avenida. Travelers can relax in the spa tub after exploring, catch some rays on the rooftop terrace, or settle in with a selection from the on-site library for a quiet afternoon of reading.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

7.8 out of 10
Good
(10 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Calle 24 Esq. Av. 10 Col. Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Central Square - 10 min walk - 0.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪McCarthy's Irish Pub - ‬2 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪Trattoria del Centro - ‬2 min walk
  • ‪La Vaca Gaucha - ‬1 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk

About this property

Soho Playa Hotel

Upscale hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Soho Playa Hotel provides a rooftop terrace, an art gallery on-site and a library. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a restaurant.
Additional perks include:
  • An outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Continental breakfast (surcharge), a local area shuttle and babysitting (surcharge)
  • Wedding services, a front desk safe and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually decorated, and boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Balconies, housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:30 AM to noon for a fee: MXN 130 for adults and MXN 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Hot tub
  • Library
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Low-height door lock
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MXN 130 for adults and from MXN 100 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Playa Soho
Soho Playa
Soho Playa Hotel
Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Soho Playa Hotel Playa del Carmen
Soho Playa Playa del Carmen
Soho Playa Hotel Hotel
Soho Playa Hotel Playa del Carmen
Soho Playa Hotel Hotel Playa del Carmen

Frequently asked questions

Does Soho Playa Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

Is Soho Playa Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Soho Playa Hotel?

Self-parking is free at this property.

What time is check-in at Soho Playa Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Soho Playa Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Soho Playa Hotel located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Mamitas Beach and Playa del Carmen Main Beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are also within 6 mi (10 km).

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Reviews

Soho Playa Hotel Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.2

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 382 out of 706 reviews
Rating 8 - Good. 214 out of 706 reviews
Rating 6 - Okay. 58 out of 706 reviews
Rating 4 - Poor. 24 out of 706 reviews
Rating 2 - Terrible. 28 out of 706 reviews

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The staff (Miguel) goes the extra mile. He bent over backwards for us in making us feel welcome. Overall, great place to stay!
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception very helpful
Stayed 1 night in Dec 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jessica at front desk bent over backwards trying to accommodate us. Always called us by name when walking by and constantly asking what time we’d like room cleaned and how we were. Other lady at front desk also wonderful
Stayed 13 nights in Dec 2025

2/10 Terrible

Claudia

Disliked: Amenities, property conditions & facilities
The hotel has past its prime. It needs better infrastructure and housekeeping. We had to request towels, soap and toilet paper almost daily even when leaving tips for housekeeping on a daily basis, and not just for the room, but for the lobby and pool areas. Needs improvements for sure.
Stayed 5 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean. Staff are exceptionally nice and very helpful. Everyone speaks English. They work hard to keep the hotel maintained, though you may experience a couple of very minor issues. I would like to correct a prior review regarding the hotel not offering blankets, that is not correct. yes, when you check in there will be no blanket on your bed and there will be no blow dryer in your bathroom however, if you ask at the desk, they will provide you with both but you have to ask for them.
Stayed 4 nights in Dec 2025

8/10 Good

Azalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to many restaurants and shops. As well to the beach.
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro

Liked: Amenities
One day stay was good enough
Stayed 1 night in Jun 2025

10/10 Excellent

Yulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Special thanks to Luis! Nice place and staff is just amazing !
Stayed 8 nights in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jul 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. Loved every minute of it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher Antonio

Liked: Cleanliness
Nice
Stayed 6 nights in Jul 2025

6/10 Okay

paul

Liked: Staff & service
More clean please
Stayed 3 nights in Jul 2025

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Sep 2025

10/10 Excellent

Kwame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis and Jessica were great they provided everything we needed. The location was also great and there wasn’t many people there during our stay so we had to rooftop pool to ourselves. Would definitely stay there again!
Stayed 7 nights in Apr 2025

10/10 Excellent

BALDOMERO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Great location, clean, safety
Stayed 1 night in Dec 2024

6/10 Okay

Ricky

Liked: Cleanliness, staff & service, amenities
Gas leak, evacuated scare
Stayed 2 nights in Jul 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and modern hotel with a great location!!
Stayed 1 night in Mar 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and location. The staff was knowledgeable and friendly.
Stayed 3 nights in Jun 2024

8/10 Good

Niina

Good and affordable
Stayed 3 nights in Dec 2024

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
6 Stars of Absolute Excellence.
Stayed 1 night in Jan 2025

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room
Stayed 4 nights in Nov 2024

10/10 Excellent

Rolland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice and clean hotel, 3 min walk to 5th avenue, breakfast is continental, but you can get anything you want for extra pay. We will definitely come back again! Thank you
Stayed 4 nights in Feb 2025

10/10 Excellent

JENNIFER GUADALUPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and easy to look around the area. Staff was very attentive and friendly. Place was always clean and fabulous.
Stayed 5 nights in Jun 2024

4/10 Poor

Evan

Liked: Cleanliness, staff & service
Disliked: Room comfort
No hot water in shower, and the water barely came out of the shower head, bed was very uncomfortable and wasn’t even provided a comforter
Stayed 1 night in Jun 2025