Plaza de Espana

We had an excellent stay, thank you

Staff are great, location good, nice breakfast - a few issues - cracked tiles, problem locking and opening door.

The property is in a quiet location, welcoming staff at the beginning. Alejandro was great as he arranged our reservations and suggested places to go to. Ropm service qas horrible, wr lacked tissue (napkins), water refill, mini bar refill, and coffee cups for the first 3 nights. It went horrible from the day after. Bar staff were moody at times, and sometimes they were good. Horrible housekeeping, and reception on receiving calls from my room. Major adjustment needed to reach hospitality standards.