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Very comfortable hotel. Entertainment lounge not very user friendly as there are many posts blocking your view of the stage/dance floor.
Had a lovely holiday, my 5 year old son thoroughly enjoyed it. Took my parents who are in their 70's who thoroughly enjoyed it too. Free shuttle bus to water park which runs every 10 minutes even though you could walk there in no time.
The staff were all excellent... Mario at the front desk. Ana...everywhere. Simon and Sergio at the bar. Juan who also was everywhere. Christo...Mr Bingo. Room cleaning staff..Yesica, Rolla and Irena. Each and everyone else whose names we missed were all attentive to your needs. Thank you ...
Only a short 4 day trip but wish it was longer as we had a great time. The entertainment team were probably the most engaging team I have ever met on any of my travels. They really made us feel welcome from day 1 informing us of all the activities, facilities & entertainment shows available at the ...
food repetitive, childrens food was beef burger or hotdog with chips for lunch and dinner every day for a week. chef needs more variety
Great hotel staff are really friendly and nothing was a issue. Only let down was all the facilities weren’t open as it is out of season so couldn’t get to see all the hotel and water park.
Friendly helpful staff throughout hotel. Lifeguards on all pools. Breakfast buffet excellent. Pool area clean and plenty parasols/sun beds. Would definitely stay again.
For the price we paid couldn't ask for anything more. Food good, rooms cleaned every day, great location.
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