Pleasanton - Livermore Hotel Guide - Luxury Hotels in Pleasanton - Livermore, California

"The room was fine. It just wasn’t what I expected."

"Most of the time four points is an exceptional hotel however, this time they fall far below par. The quilt on the bad had been washed so many times, the Batting/wadding inside clumped and looked disgusting when held up to a light. The shower drain was extremely slow, you ended up in standing water. Shower curtain was inefficient and flooded the bathroom. There was no Kleenex in the dispenser."

"Stayed here for one night with family before a medical procedure at Stanford. The outside of the hotel when you arrived looked old and tired. Parking was $19 ( which we knew but think was steep for the area). The lobby was clean and staff was nice. One of the main reasons we picked this hotel is because it advertised a hot tub and a heated pool, that they claimed wasn’t common in the area. Unfortunately the pool was definitely not at all heated and was freezing, paint was peeling from the sides and water was too cold to swim. Hot tub unfortunately was like warm bath temp at best and the jets didn’t work. The railings to get in and out of hot tub were broken and no longer attached to the ground. So the whole reason we picked this place was pretty much a bust. The room was nice, beds and pillows were comfy and for the most part was clean, except that the shower did have some long black hairs in it when we arrived. Charger in the nightstand was a nice touch and room was able to get very dark at night. "

"The Claremont felt like an educational experience with the history of the resort. I loved the property, the nature, the architecture. My only knock: the carpets need a steam cleaning, but California is dusty in general, so it’s not a bug knock. 10/10 will stay again!"

"Breakfast wasn’t included in stay. Parking was safe for overnight. "

"Great, will stay again"

"Nice place to stay "

"The entire hotel smelled like cigarette smoke, and felt off from the very beginning. Online the place looked very promising and though the lobby looked out dated I had held out hopes for the rest of the amenities. Getting in the elevator you are immediately greeted with the smell of marijuana and once you're dropped off on your floor you're met with hallway bathrooms, beat up walls and doors, and once again the incredibly overpowering smell of smoke. In our room the bathroom counters had not been cleaned, there were dirty towels on our floors and spots on our blankets. Confident that there was no way our sheets could be clean or that i could continue to stay for the night i attempted to call down to the front desk to see what could be done only to find out that the phone actually had no cords at all. They were able to refund me for the two other nights i was not going to stay but would not compensate for the night i checked in for, though I was in the building less than 20 minutes. "

" Checked in my restroom had pee all over the toilet like the maid didn't even bother, there was no breakfast, paid for parking thru Expedia but it was not honored at the site, and no breakfast"