Polruan Hotels

"Clean rooms, helpful staff and a great breakfast"

"Great hotel & staff "

"The room was decorated to a high standard and was quiet & comfortable. The service at breakfast was good with excellent breakfast menu."

"Friendly staff , very clean throughout the hotel , lovely breakfast"

"the whole experience was fantastic, a warm welcome by all staff. we had an issue with our heating not working in our room, an attempt was made twice to repair it but unsuccessful, we went out for Dinner and was offered another room late evening, although the offer was appreciated we felt it was to late to move. all in all a very lovely hotel and we will hopefully return soon. "

"Very helpful and friendly electrician who helped with the TV on Wednesday 22th February. "

"We stayed here for two nights in February as part of a mini break to see old friends and visit the Eden Project for the first time. We arrived early intending to have lunch whilst waiting for our keys but to our delight the room was ready early. We had a light lunch in the restaurant with our friends which was of a good standard. We had requested a wheelchair accessible room as my wife is disabled and we were very impressed with the large size and quality of the room and the facilities within, especially the bathroom. We can honestly say it is the best disabled friendly hotel room we have ever stayed in. The only slight drawback was that it could only be accessed by wheelchair via a dimly lit external path as there is no lift from the reception area to the lower floors but we were happy to put up with this considering the lovely nature of the room, which had an estuary facing patio area. We understand that consideration is being given to converting a room on the ground floor close to the bar. All members of staff that we interacted in were extremely helpful and courteous and I made good use of the pool, sauna and steam room on both days. All in all, we had a most enjoyable stay and would definitely stay here again if visiting the area."

"The room was very clean and very quaint, but also very quiet. Room five has a lovely bathroom the only thing that very slightly let it down was the shower control isn't thermostatic so slight pressure variances from other rooms do cause the odd cold shock moment. Food is good and there's an interesting choice of beers."

"Room was lovely and very spacious, staff were friendly and helpful, gym and pool area were top notch, very scenic area, felt very relaxing and quiet, we had a lovely stay and would come again. Only slight issue was the bed was advertised as a king but it was two singles which was a bit uncomfortable in the middle, but we were very happy with our stay"