Palma de Mallorca Hotel Guide - Pueblo Espanol hotels in Palma de Mallorca, Spain.

"Overall a good stay but missing tea/coffee making facilities in room Handle to door giving access to pool area on the roof missing "

"No air in the rooms and they ran out of fans. Very hot!!!"

"We had a mixed experience during our stay. The hotel itself was pleasant, and the receptionist was kind. However, the cleanliness and housekeeping services could be improved. During our stay, items such as the drinking water bottle were not replenished, and used glasses were not consistently collected. The biggest issue we encountered was with the air conditioning. Before our arrival, we specifically contacted an Expedia representative to confirm that the hotel had functioning air conditioning, and we were assured that everything would be fine. Unfortunately, upon arrival, we found that the hotel did not have air conditioning available. Additionally, the room was quite small and faced a street with frequent pedestrian and vehicle traffic. Because the room was too warm to sleep comfortably without air conditioning, we had to keep the windows open, which made it difficult to rest due to the noise. We were often awakened early in the morning because of this. Although we appreciated the pleasant service from the front desk upon arrival, we were disappointed that when we later requested a room change or asked to speak with a manager regarding the lack of air conditioning, we were told that nothing further could be done beyond reporting the issue to management. Unfortunately, we stayed for three nights without receiving any resolution or follow-up."

"Great location. Rooms and facilities exceeded expectation. "

"We upgraded to Red Level, which was worth it because of the room upgrade, breakfast was included and the lounge facilities that included free drinks (beers, cava, wines and soft drinks with nibbles) and tapas from 1700-1900 each day. We had a great view of the marina, bay and the cathedral in the distance. Very friendly staff, who were more than helpful. "

"Everything is okay "

"Very helpfull staff"

"Lovely hotel. Breakfast was great"

"Very clean room. Breakfast was good, but not brilliant. Uncomfortable pillows & couldnt get room temperature control to work. Overall I would stay again, but I’d ask for a softer pillow. "