"Great place to stay with young children. Clean, convenient amenities in and outside the suites, great parking, had many restaurants and shops walking distance from hotel. Would definitely stay here again"
"Great place to stay with young children. Clean, convenient amenities in and outside the suites, great parking, had many restaurants and shops walking distance from hotel. Would definitely stay here again"
"The hotel cancelled our booking and moved us to another H10 hotel. The problem was it was miles from the centre and completely full. Not a single sunbed available at the main pool. Room was nice enough and breakfast was good but overall a poor experience."
"The hotel cancelled our booking and moved us to another H10 hotel. The problem was it was miles from the centre and completely full. Not a single sunbed available at the main pool. Room was nice enough and breakfast was good but overall a poor experience."
"The rooms were superb. We were upgraded for free to a suite which was amazing. King size bed was very comfortable and there was a sunbathing bed on the balcony which was a nice touch. Staff were extremely friendly. Lots of sunbeds around pool so no need to wake up early with towels. Breakfast was great with a huge variety of items. Highly recommend."
"The rooms were superb. We were upgraded for free to a suite which was amazing. King size bed was very comfortable and there was a sunbathing bed on the balcony which was a nice touch. Staff were extremely friendly. Lots of sunbeds around pool so no need to wake up early with towels. Breakfast was great with a huge variety of items. Highly recommend."
"Lovely hotel with very helpful and friendly staff. We stayed in a deluxe suite and had use of a semi private pool and unlimited snacks and drinks throughout the day. Absolutely amazing !!"
"Lovely hotel with very helpful and friendly staff. We stayed in a deluxe suite and had use of a semi private pool and unlimited snacks and drinks throughout the day. Absolutely amazing !!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We (older couple) loved the location of the Hesperia on the edge of a small, compact and beautiful marine village of Puerto Calero. We really enjoyed our room 546-lovely views. The easy access for walks out towards Playa Quemada or back towards Puerto del Carmen was a great feature. Breakfast buffet -- delicious and varied. Lay-out of hotel very spacious and tastefully done. Disappointed that reception staff were unable to facilitate visit to Teguise market on Sunday-said bus was full!!
We (older couple) loved the location of the Hesperia on the edge of a small, compact and beautiful marine village of Puerto Calero. We really enjoyed our room 546-lovely views. The easy access for walks out towards Playa Quemada or back towards Puerto del Carmen was a great feature. Breakfast buffet -- delicious and varied. Lay-out of hotel very spacious and tastefully done. Disappointed that reception staff were unable to facilitate visit to Teguise market on Sunday-said bus was full!!
We had a great stay.The apartments are so clean near every thing put still quite we can’t wait to go back.The staff are so helpful great place to stay .
We had a great stay.The apartments are so clean near every thing put still quite we can’t wait to go back.The staff are so helpful great place to stay .
Bernadette
Reviewed February 1, 2026Reviewed February 1, 2026
Really clean, well maintained modern hotel. Gym needs to be extended, there are not enough machines and you or someone else is usually waiting.
There should also be a note left in room telling you not to use the tap water for the kettle or coffee machine, we only found out by asking and wer e told under no circumstances to use it. If it is that important, it needs to be noted.
Really clean, well maintained modern hotel. Gym needs to be extended, there are not enough machines and you or someone else is usually waiting.
There should also be a note left in room telling you not to use the tap water for the kettle or coffee machine, we only found out by asking and wer e told under no circumstances to use it. If it is that important, it needs to be noted.
The staff in this hotel are exceptional & very accomodating. The food choice is fab. Really enjoyed our holiday it was so relaxing. Lorena was such fun & she organised the entertainment.
We were given a breakfast picnic as we were leaving before breakfast time. The staff go above & beyond to make your stay happy.
The staff in this hotel are exceptional & very accomodating. The food choice is fab. Really enjoyed our holiday it was so relaxing. Lorena was such fun & she organised the entertainment.
We were given a breakfast picnic as we were leaving before breakfast time. The staff go above & beyond to make your stay happy.
Christina
Reviewed February 20, 2017Reviewed February 20, 2017
Great few days at Bakour. Everywhere was kept really clean. Pools were cold but splash park was fun for kids. Food was good and a good choice each day. Nice variety of drinks included in the all inclusive too. Few minutes of a walk into both old town and new town. Would stay again
Great few days at Bakour. Everywhere was kept really clean. Pools were cold but splash park was fun for kids. Food was good and a good choice each day. Nice variety of drinks included in the all inclusive too. Few minutes of a walk into both old town and new town. Would stay again
We were a family of three, retirees and our 30 yr old daughter with Intellectual Disability. We had an amazingly good holiday at this top class resort. Every aspect of the setting and amenities were excellent. The staff were exceptional in their care and personal attention to detail. We found that, for example, there was a very speedy service in the restaurant. The food was excellent with 4 choices for each course and in 7 days of eating dinner each day we had no repeats on the menu. Each...
We were a family of three, retirees and our 30 yr old daughter with Intellectual Disability. We had an amazingly good holiday at this top class resort. Every aspect of the setting and amenities were excellent. The staff were exceptional in their care and personal attention to detail. We found that, for example, there was a very speedy service in the restaurant. The food was excellent with 4 choices for each course and in 7 days of eating dinner each day we had no repeats on the menu. Each...
Just back from another great stay at the Nautilus. Accommodation spotlessly clean everything supplied, all staff very helpful with any request you might need great place for wheelchair users or people with limited mobility as you can hire equipment during your stay.
absolutely faultless
All round a great place to stay will be going back
Just back from another great stay at the Nautilus. Accommodation spotlessly clean everything supplied, all staff very helpful with any request you might need great place for wheelchair users or people with limited mobility as you can hire equipment during your stay.
absolutely faultless
All round a great place to stay will be going back
Really lovely few days with my son. Staff were excellent and friendly throughout the hotel. My son was ill on one day and they did lots to help. Well done to all of the team.
Really lovely few days with my son. Staff were excellent and friendly throughout the hotel. My son was ill on one day and they did lots to help. Well done to all of the team.
Ciaran
Reviewed January 23, 2024Reviewed January 23, 2024
Would definitely stay here again if for the staff only. They were great and so helpful. A special call out to the lady in housekeeping who was taking care of our room ( ezmeralda I think) she was hilarious. Wifi was intermittent but worked, would prefer if this was more reliable and didn't have to sign in every time it disconnected. This was the only bad point. Location etc was spot on etc
Would definitely stay here again if for the staff only. They were great and so helpful. A special call out to the lady in housekeeping who was taking care of our room ( ezmeralda I think) she was hilarious. Wifi was intermittent but worked, would prefer if this was more reliable and didn't have to sign in every time it disconnected. This was the only bad point. Location etc was spot on etc
From the moment we arrived we were welcomed with a smile that continued throughout our stay.
Rooms were really nice - spacious and like the entire resort, spotlessly clean. The food was of excellent quality and service was really good. We ate here event night, despite thinking we might go elsewhere for a change. But the food was so good, it was hard to venture out elsewhere. Pool was lovely - very clean and heated, making it ideal for a swim at any time. Comfortable sun loungers and peace...
From the moment we arrived we were welcomed with a smile that continued throughout our stay.
Rooms were really nice - spacious and like the entire resort, spotlessly clean. The food was of excellent quality and service was really good. We ate here event night, despite thinking we might go elsewhere for a change. But the food was so good, it was hard to venture out elsewhere. Pool was lovely - very clean and heated, making it ideal for a swim at any time. Comfortable sun loungers and peace...
Anne
Reviewed November 27, 2017Reviewed November 27, 2017
Very convenient location for Old & New town. Spar shop 2 mins walk, nice small bar " the Rendauvous" next door! Rooms cleaned every 2nd day. Plenty sunbeds around the pool. Will stay again next time we visit Puerto del Carmen!
Very convenient location for Old & New town. Spar shop 2 mins walk, nice small bar " the Rendauvous" next door! Rooms cleaned every 2nd day. Plenty sunbeds around the pool. Will stay again next time we visit Puerto del Carmen!
Anonymous traveller
Reviewed February 2, 2020Reviewed February 2, 2020