Puerto Cancun Hotel Guide - Hotels with Pool in Puerto Cancun, Cancun

"This resort was wonderful. While the property is a little older than others in the area, it was modern and. Very clean. The staff are amazing. The food and presentation was wonderful. And the 3 al la cart restaurants were lovely. Rooms were well appointed. The Spa was beautiful and massage very professional. The grounds are well kept. Pools were very clean and cool just the way we like them. We will certainly go back. "

"For an all inclusive I was super impressed with the food and service. Food presentation at restaurants and flavor was good. I would definitely come here again! "

"The room was in the quite pool area with garden view."

"We stayed in extra upgraded juccuzzi tub on our balcony. The beverages, beers, and waters were not refilled at all during our stayed. Whether we’d requested via phone/in person in lobby. Why won’t they automatically refill while doing their housekeeping since we’d cut the light green/on??? It’s an all inclusive resort package. Everything else was 5 stars including food, drinks and servers in restaurants. "

"Yes, the breakfast was fresh and the room over looked the ocean. "

"I had such a wonderful solo getaway at Riu Palace Las Americas. It’s such a fun place whether you want to chill by the pool or relax on the beach. The buffet was super tasty, and as a dairy-free pescatarian, I felt like I had plenty of options, which I really appreciated. The staff was also incredibly kind. Since I was staying by myself, I felt very safe — the staff even called my room every night to make sure everything was okay. That meant a lot. It was truly the perfect low-budget getaway with a high relaxation payoff. I especially loved spending my days at the beach, and Isai provided the best service — he was running around in the heat and always there when I needed a piña colada! The only thing I’ll mention is that guests wake up early to reserve beach chairs with towels. I was fine since I was by myself and got to the beach around 8 AM, but if you’re coming with others and want a prime beach spot, they can be harder to get. There were a few towel-reserved spots next to me where people didn’t show up until noon (and I was there at 7/8). I understand there’s not much the staff can do about that, but it was a little surprising to see. Other than that, there were no hiccups at all — it was a great stay. Thank you to the Riu team for such a relaxing and enjoyable trip!"

"Great staff. Clean rooms. "

"The Spa experience was wonderful along with the many pools and access to the beach. It is a beautiful property. Dinner at Sea and Stones was delicious! The buffet was also amazing with many options and something for everyone. My room was in building D with a balcony and ocean and pool view. Beautiful room. I was most impressed with the incredible Hospitality from everyone that worked there. "

"Beautiful ocean views!!"