InterContinental Presidente Cancun Resort by IHG

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Luxury
VIP Access
5.0 star property
9.0

Wonderful

Luxury family-friendly resort near Cancun Convention Center

Located close to Tortuga Beach and La Isla Shopping Mall, InterContinental Presidente Cancun Resort by IHG provides a beach bar, a terrace and a shopping centre on-site. With a beachfront location, beachfront dining and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a body wrap, a massage or a facial at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature ocean views and more. Enjoy the 24-hour gym, as well as activities such as ecotours. In addition to a garden and a playground, guests can connect to free WiFi in public areas.

The current price is €257
includes taxes & fees
17 Oct - 18 Oct

Popular amenities

  • Pet-friendly
  • Parking included

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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Premium Suite, 1 King Bed, Ocean View (Club Floor)

A modern living room with a sofa, chairs, a coffee table, and artwork on the wall.

Premium Suite, 1 King Bed, Ocean View (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

A hotel room with a bed, a desk, a chair, a sofa, a coffee table, and a TV.

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(12 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Club lounge access, Lagoon View (Lagoon View)

A hotel room with a bed, a sofa, a desk, and a large window with a city view.

Room, 1 King Bed, Club lounge access, Lagoon View (Lagoon View)

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

A modern living room with a sofa, chairs, a coffee table, and artwork on the wall.

Club Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Lagoon View

A hotel room with a bed, a desk, a chair, a television, and artwork on the walls.

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A modern bathroom with a glass shower enclosure, a white toilet, and a vanity with a mirror.

Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Room

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(49 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed, Oceanfront

A beach view from a balcony with wooden beams, a pool, and lounge chairs.

Signature Suite, 1 King Bed, Oceanfront

  • Partial sea view
  • 154 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

A modern bathroom with a bathtub, a shower, and a vanity with a mirror.

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

A hotel room with a large bed, a desk, and a chair. There is a window with a view of palm trees.

Deluxe Suite (Intercontinental)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room

A hotel room with a wooden desk, a coffee machine, a flat-screen TV, a dining area with a table and chairs, and a large window with a view of palm trees.

Classic Room

8.8 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 2 Queen Beds, Accessible

A modern bathroom with a glass shower enclosure, a white toilet, and a vanity with a mirror.

Room, 2 Queen Beds, Accessible

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

A hotel room with a wooden desk, a coffee machine, a flat-screen TV, a dining area with a table and chairs, and a large window with a view of palm trees.

Classic Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(32 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Room

Classic Room, 2 Queen Beds, Lagoon View

8.4 out of 10
Very good
(16 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

A modern bathroom with a bathtub, a shower, and a vanity with a mirror.

Club Room, 2 Queen Beds (Signature)

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

A hotel room with a bed, a desk, a television, and a view of the sea.

Presidential Suite, 1 King Bed (Coral)

  • Sea view
  • 200 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

A modern hotel room with a large bed, a bench, a nightstand, and a view of the city skyline.

Suite, 1 King Bed, Terrace, Lagoon View

  • Lagoon view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ocean View

A hotel room with a wooden desk, a coffee machine, a flat-screen TV, a dining area with a table and chairs, and a large window with a view of palm trees.

Standard Room, 2 Queen Beds, Ocean View

8.4 out of 10
Very good
(43 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

A hotel room with a large bed, a desk with a computer, a bathroom with a mirror, and a view of the ocean.

Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

8.4 out of 10
Very good
(10 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

A hotel room with a bed, a desk, a chair, a television, and a view of the ocean.

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

A balcony with a view of the beach and ocean, a bed with a bench, and a painting on the wall.

Suite, 1 King Bed, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A hotel room with a wooden desk, a coffee machine, a flat-screen TV, a dining area with a table and chairs, and a large window with a view of palm trees.

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club lounge access, Lagoon View

A modern hotel room with a city view, a sofa, a desk, and a bed.

Classic Room, 2 Queen Beds, Club lounge access, Lagoon View

8.6 out of 10
Excellent
(4 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Zona Hotelera, a neighbourhood in Cancun, InterContinental Presidente Cancun Resort by IHG is in the entertainment district and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tortuga Beach and Langosta Beach. Cancun Convention Center and Iberostar Cancun Golf Course are two other places to visit that come recommended. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ziplining in the area. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    2 min walk - 0.2 km
  • A shopping mall with a Starbucks and a sign for Viva Cancún.
    Plaza Caracol Mall
    6 min walk - 0.6 km
  • A beach with clear turquoise water, a wooden pier extending into the sea, and a distant overwater structure.
    Caracol Beach
    12 min walk - 1.1 km
  • A beach with turquoise waves, sandy shore, and tall buildings in the background.
    Forum Beach
    14 min walk - 1.2 km
  • Cancun Convention Center
    11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Restaurants

  • Lounge 24
    8 min walk
  • Lobby Bar
    8 min walk
  • Don Roberto
    8 min walk
  • La Palapa Fiesta Americana
    8 min walk
  • El Caribeño
    2 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

  • Luxury family-friendly resort near Cancun Convention Center
  • Located close to Tortuga Beach and La Isla Shopping Mall, InterContinental Presidente Cancun Resort by IHG provides a beach bar, a terrace and a shopping centre on-site. With a beachfront location, beachfront dining and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a body wrap, a massage or a facial at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature ocean views and more. Enjoy the 24-hour gym, as well as activities such as ecotours. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools along with cabanas, sunloungers and pool umbrellas
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and a beach club on-site
    • Smoke-free property, beach towels and a 24-hour front desk
    • Guest reviews speak highly of the breakfast, beach locale and pool
  • Room features
  • All 300 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Childcare services, free infant beds and free extra beds
    • Hypo-allergenic bedding and down duvets
    • Bathrooms with free toiletries and hairdryers
    • 42-inch flat-screen TVs with satellite channels
    • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Café Urbano
  • Deck Bar
  • El caribeño
  • Epicentro
  • Le Cap

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,142 square feet of conference space
  • Business centre

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • Banquet hall
  • Built in 1979
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 9 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.97 per accommodation, per night
  • Sanitation services: USD 4.38 per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 002-025-001301/2026
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does InterContinental Presidente Cancun Resort by IHG have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at InterContinental Presidente Cancun Resort by IHG?

As of 7 Oct 2026, prices found for a 1-night stay for 2 adults at InterContinental Presidente Cancun Resort by IHG on 17 Oct 2026 start from €257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Presidente Cancun Resort by IHG pet-friendly?

Yes, this resort allows cats and dogs (limit 2 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at InterContinental Presidente Cancun Resort by IHG?

Self-parking is free at this property.

What time is check-in at InterContinental Presidente Cancun Resort by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental Presidente Cancun Resort by IHG?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is InterContinental Presidente Cancun Resort by IHG located?

Located in Zona Hotelera, this beachfront resort is in the entertainment district and within 1 mi (2 km) of Cancun Convention Center and Tortuga Beach. Langosta Beach and La Isla Shopping Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

InterContinental Presidente Cancun Resort by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1081 out of 1590 reviews
Rating 8 - Good. 310 out of 1590 reviews
Rating 6 - Okay. 99 out of 1590 reviews
Rating 4 - Poor. 53 out of 1590 reviews
Rating 2 - Terrible. 47 out of 1590 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great with a nice view, the staff were helpful and attentive. I really enjoyed the beach bar, restaurants and beach area
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
It is a very much older property that has been renovated however, the smell of cigarettes is heavily penetrated in the hallways and rooms. Beds are comfortable, rooms nicely renovated, great pool and one of the best calm beaches in the area.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, no sargassum and plenty of free beach activities which I definitely would recommend to take advantage of. Did not leave the hotel at all and enjoyed very much my stay. Food was delicious and staff was friendly.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean white beach. No smoking on beach. Shallow warm water with sandy bottom.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality daily housekeeping, our boys loved that there are two pools, and staff was excellent with any questions we had.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my staying at this hotel. It was very maintained and clean.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful, staff was friendly. A great stay!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were accommodating and friendly (save the chk-in person). Beach access is excellent. Hotel is walking distance to restaurants/nightlife. The gym is ok only b/c the main piece of resistance training equipment is WAY overdue for an upgrade… otherwise its a clean space. Housekeeping was stellar. Restaurant food is ok (breakfast is top notch) and servers are pleasant. My suggestions… add some more hammocks… the two there now are amazing; stronger/fresher coffee throughout incl at check-in desks; upgrade gym’s cable machine.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced but great location
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel was okay. It was pretty quiet, and there wasn’t much going on. If you’re looking for a peaceful, relaxing atmosphere, then this would be a good place to go. But if you’re looking to have fun and enjoy activities or entertainment with the staff, then I definitely wouldn’t recommend this place.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, beachfront is most likely the best you will find in Cancun, the property is a perfect size, not a party hotel so perfect for families and couple looking to relax
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside of one incident with one of the restaurants where they enforced dress code inconsistently, the hotel was nice, the ocean view of my room was beautiful. The hotel was very clean, and the beach was incredible. Prices are high, but the service at the beach or the pool was excellent! Rented the Jet Ski, the experience was great. The food at the restaurants was OK. Great experience overall
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, and the hotel is very well located. Nevertheless, we couldn't swim or visit the beach because of the.sargassum Terrible!! The hotel was very good
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff, great buffet breakfast, excellent location on the beach, and fantastic pools.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been to several hotels in Cancun, this hotel was very affordable and the service and food was very good the beach was perfect as well
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is beautiful at this hotel. Food is pretty good as well. Room and bathroom were a tad small and towels had a funky smoky smell but the pool, staff, beach and all else make up for it. We’d happily stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The whole resort was really clean, staff was friendly and the breakfast was fantastic.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place The beach, is perfect and the staff is very polite
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is fantastic, pools are great. Staff is very friendly and helpful
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and clean hotel, excellent staff, very good breakfast. The beach area was great.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is perfect if you afe planning day trips because you don't need to pay for an all inclussive and they give you a great free buffet breakfast with gorgeous views of the beach.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, relaxed environment with a terrific beach with plenty of comfortable seating. Excellent and varied dining options.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location. Great and friendly staff.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great beach and views.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very lovely pool and beach amenity, with many restaurants, bars and spots to hang out. It is a very nice, well maintained hotel. We only had one night, and had a great time at the pool. The water is warm and pleasant. There is a very short walk between the pool and the beach, and there is plenty of shade with trees, which is appreciated. Would love to return here for an extended stay.
Stayed 1 night in Jun 2026