Hotel ValleMar

Photo gallery for Hotel ValleMar

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Flat-screen TV

Overview of Hotel ValleMar

Hotel ValleMar

4.0 star property

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C
Map
Avenida de Colon 4, Puerto de la Cruz, Tenerife, 38400

Explore the area

  • Popular LocationLago Martianez Swimming Pools6 min walk
  • Popular LocationPlaza del Charco10 min walk
  • Popular LocationBotanical Garden of La Orotava18 min walk
  • AirportSanta Cruz de Tenerife (TFN-Tenerife North)34 min drive

Choose dates to view prices

About this area

Puerto de la Cruz

Located in Puerto de la Cruz, Hotel ValleMar is in the city centre. Eduardo Westerdahl Museum of Contemporary Art and Puerto de la Cruz Archaeological Museum are local landmarks, and some of the area's activities can be experienced at San Telmo Promenade and Monje Winery.

What's nearby

  • San Telmo Promenade - 2 min walk
  • Playa de San Telmo - 3 min walk
  • Lago Martianez Swimming Pools - 6 min walk
  • Plaza del Charco - 10 min walk
  • Botanical Garden of La Orotava - 18 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive

About this property

Hotel ValleMar

4-star hotel with 2 restaurants and free breakfast
2 restaurants, an outdoor pool and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site. All 171 rooms offer free WiFi, balconies and flat-screen TVs with satellite channels. Guests will also find private gardens, room service and down duvets.
Hotel ValleMar offers 171 air-conditioned accommodations with a hairdryer and blackout curtains. Rooms open to balconies. Beds feature down comforters. Flat-screen televisions come with satellite channels.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 10 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Italian
  • Spanish

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Restaurants on site

  • Kontiki Lunch
  • La Finca

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Bidet
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Outdoor space

  • Balcony
  • Garden

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Up to 11 lbs/5 kg
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Covered self-parking fee: EUR 10 per day
  • Pet fee: EUR 12 per pet, per night
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Hotel ValleMar
Hotel ValleMar Puerto de la Cruz
ValleMar Puerto de la Cruz
ValleMar
Hotel ValleMar Hotel
Hotel ValleMar Puerto de la Cruz
Hotel ValleMar Hotel Puerto de la Cruz

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 25 out of 65 reviews
5 - Excellent 38%
Rating 4 - Good. 28 out of 65 reviews
4 - Good 43%
Rating 3 - Okay. 10 out of 65 reviews
3 - Okay 15%
Rating 2 - Poor. 2 out of 65 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 65 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent. Nice and proportionate rooms, large enough terraces, roof top restaurant has excellent views, staff is conscientious about cleanliness, a very pleasant experience.
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter sun break
Fantastic location. Great breakfast. Parking available for €6 per day. However the air con did not function correctly. In addition the customers in the next room were smoking on the balcony multiple times, which is not permitted. The smoke wafted into my room. I had to call reception 3 times to complain before the issue was resolved.
Stayed 4 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel!
A beautiful hotel overlooking the Atlantic ocean and Lago Martianez. We have stayed here previously and the hotels high standards remain intact. Cleanliness is taken very seriously and all proper Covid regulations are followed. We were half board and the restaurant/food really is first rate. The rooftop pool/bistro area is superb and the hotels location on the seafront is perfect for exploring amazing Puerto de la Cruz. The free land train to Loro Parque departs 50 metres from the hotel. My only criticism was the sometimes weak WiFi, the €2 per night charge for room safe deposit box and the total absence of English language TV channels but this did not detract from our overall very pleasant stay
View from the top!
Stayed 3 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021