Take advantage of a free breakfast buffet, a poolside bar and a terrace at FERGUS Puerto de la Cruz. The on-site international cuisine buffet restaurant, Restaurante Principal, offers breakfast, lunch, dinner and pool views. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Located in Puerto de la Cruz, FERGUS Puerto de la Cruz is near theme parks and near a boardwalk. Teide National Park and Rambla de Castro Protected Area reflect the area's natural beauty and area attractions include Jardin Aquatico and Botanical Gardens. Pueblo Chico Theme Park and Laberinto are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our Puerto de la Cruz travel guide
Calz. Martiánez, 17, Tenerife - Santa Cruz de Tenerife, Puerto de la Cruz, Tenerife, 38400
What's nearby
Botanical Gardens
8 min walk - 0.8 km
Plaza del Charco
14 min walk - 1.2 km
Martianez Shopping Centre
3 min walk - 0.3 km
La Paz Lookout
3 min walk - 0.3 km
Taoro Park
15 min walk - 1.3 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North)
27 min drive
Restaurants
Bar El Camino
3 min walk
Teide restaurante
9 min walk
Restaurante Atlantis
8 min walk
Café Álba
5 min walk
Burger King
5 min walk
About this property
FERGUS Puerto de la Cruz
Upscale hotel near a boardwalk, remodelled in 2023
At FERGUS Puerto de la Cruz, you can look forward to a free breakfast buffet, a poolside bar and a terrace. The on-site international cuisine buffet restaurant, Restaurante Principal, offers breakfast, lunch, dinner and pool views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
2 outdoor pools and a children's pool, along with sunloungers and pool umbrellas
A free shopping centre shuttle, tour/ticket information and multilingual staff
A billiards/pool table, a front desk safe and a banquet hall
Luggage storage, concierge services and a 24-hour front desk
Room features
All 300 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs.
Other conveniences in all rooms include:
Bathrooms with baths and bidets
Flat-screen TVs with satellite channels
Wardrobes/cupboards, balconies and daily housekeeping
All-inclusive details
All-inclusive room rates at FERGUS Puerto de la Cruz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet meals, snacks and select beverages included
Entertainment
On-site live performances
Awards and affiliations
Eco-certified property
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at FERGUS Puerto de la Cruz?
As of 26 Oct 2026, prices found for a 1-night stay for 2 adults at FERGUS Puerto de la Cruz on 28 Oct 2026 start from €71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is FERGUS Puerto de la Cruz pet-friendly?
No, pets are not allowed at this property.
How much is parking at FERGUS Puerto de la Cruz?
Limited spots are available.
What time is check-in at FERGUS Puerto de la Cruz?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at FERGUS Puerto de la Cruz?
Checkout is at noon.
Are there all-inclusive benefits at FERGUS Puerto de la Cruz?
Some rate plans available at this property are all-inclusive.
Where is FERGUS Puerto de la Cruz located?
Situated near a boardwalk, this hotel is steps away from Jardin Aquatico and Martianez Shopping Centre. La Paz Lookout and Sitio Litre Garden are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
FERGUS Puerto de la Cruz Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Amenities
8.8
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 54 out of 111 reviews
10 - Excellent
54
Rating 8 - Good. 37 out of 111 reviews
8 - Good
37
Rating 6 - Okay. 11 out of 111 reviews
6 - Okay
11
Rating 4 - Poor. 5 out of 111 reviews
4 - Poor
5
Rating 2 - Terrible. 4 out of 111 reviews
2 - Terrible
4
Reviews
Verified review
8/10 Good
Høgni
28 Sept 2026
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Water comes down from the ceiling in the restroom, else everything was very good, especially that a bottle of wine was at the table in our room the day wife had birthday. Thanks
Stayed 14 nights in Sep 2026
Verified review
10/10 Excellent
Carlito
7 Feb 2026
Liked: Cleanliness, staff & service, amenities
Was really pleasant. Staff were lovely
Stayed 2 nights in Feb 2026
Verified review
8/10 Good
Cho Kwan
25 Feb 2026
Liked: Cleanliness, staff & service, amenities
The hotel is nicely equipped. I got a free upgrade of room as I was celebrating my birthday on the trip, which was a nice gesture of them.
It’s was nice surprise for my Birthday,I find a bottle Champagne in the room❤️
IAnd it’s was nice short stay in Puerto de la Cruz.
Stayed 1 night in Aug 2024
Verified review
6/10 Okay
Lynne
17 Nov 2023
Liked: Cleanliness, staff & service
Not a 4 *
In my opinion fergus has many issues to address
My room 101 was old and tired yes it had been painted but that was all
The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once !
The room above the loading bay so noisey mornings .
The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath .
Toiletries could not be reached when in the bath as very very high up ....same as the shower .
Positives a nice sleep comfy bed and pillows ....plus a mini fridge .
Cleaners very good
The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon .
The top pool was lovely for swimming but like climbing mount everest to get there .
I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space.
The dining room was large and always a seat to
Clean and most importantly quiet, far away from the drunken louts of Los Cristianos, we even slept well over New Year. Decent breakfast and lots of restaurants within a 10 minute walk. Staff excellent, pricey over New Year but fair. Decent pool, lots of parking nearby. Hilly area but within the resort suitable for anyone.
My family and I really enjoyed our stay. Upon check-in, we were met with the friendliest staff who took a genuine interest in our stay and our comfort. The grounds are beautiful, with two pool areas that featured gorgeous landscaping and views of Teide. The location was ideal, an easy walk down hill (steep coming back up) to the ocean-side restaurants and bars, and a quick walk north to the stunning botanic garden. There were four of us, so we stayed in the suite with two balconies (one with a view of the ocean) and a separate bedroom area. The bathroom could use an update but it was all clean and functional. We had a car and used the hotel parking, which was convenient, though a tight squeeze. With an all-inclusive option (we didn't take, our stay was short), it's easy to see why guests stay a week or longer.