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Krystal Grand Nuevo Vallarta – All Inclusive

Photo gallery for Krystal Grand Nuevo Vallarta – All Inclusive

Primary image
On the beach, beach umbrellas, beach bar
On the beach, beach umbrellas, beach bar
On the beach, beach umbrellas, beach bar
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Overview of Krystal Grand Nuevo Vallarta – All Inclusive

Krystal Grand Nuevo Vallarta – All Inclusive

4.0 star property

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
BLVD. COSTERO #800, COL. FLAMINGOS, Nuevo Vallarta, NAY, 63732

Explore the area

  • Popular LocationNuevo Vallarta Beach3 min walk
  • Popular LocationPlaya Bucerias6 min walk
  • Popular LocationFlamingos Golf Club6 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)23 min drive

Room options

About this area

Nuevo Vallarta

Located in Nuevo Vallarta, Krystal Grand Nuevo Vallarta – All Inclusive is next to a golf course and on the beach. Splash Water Park Vallarta and Rancho Mi Chaparrita are local attractions and those in the mood for shopping can visit Plaza Lago Real Shopping Center and Paradise Plaza Shopping Center. Spend some time exploring the area's activities, including whale watching.
Visit our Nuevo Vallarta travel guideOpens in a new window
Map

What's nearby

  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 6 min walk
  • Flamingos Golf Club - 6 min drive
  • Plaza Lago Real Shopping Center - 6 min drive
  • Paradise Plaza Shopping Center - 14 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 25 min drive

About this property

Krystal Grand Nuevo Vallarta – All Inclusive

4-star all-inclusive property next to a golf course
You can look forward to a free breakfast buffet, 18 holes of golf and a beach bar at Krystal Grand Nuevo Vallarta – All Inclusive. This property is a great place to bask in the sun with a beachfront location and beach umbrellas. Indulge in a body scrub, aromatherapy and a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Mexican cuisine and more. Yoga classes and aerobics classes are offered at the gym; other things to do include archery. Free WiFi in public areas is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, wedding services and a lift
  • ATM/banking services, smoke-free property and luggage storage
Room features
All guest rooms at Krystal Grand Nuevo Vallarta – All Inclusive offer comforts, such as laptop-compatible safes and air conditioning, in addition to amenities, such as minibars (stocked with some free items) and soundproofing.
Other conveniences in all rooms include:
  • Highchairs and childcare services
  • Bathrooms with showers and hairdryers
  • Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
On-site PCR COVID-19 testing is available for a MXN 3800 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a MXN 750 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Hacienda El Mortero
  • The Grill
  • Ayami
  • Restaurante "O"

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Aerobics classes
  • Arcade/games room
  • Archery
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Playground
  • Sauna
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms - 8

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • MP3 dock

Food and drink

  • Free minibar (some items)
  • Free tea bags/instant coffee

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofing
  • Window screens

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See similar properties

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4 star
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All-inclusive resort
All-inclusive resort
Free WiFi
Free WiFi
Parking included
Parking included
Family-friendly
Family-friendly

Policies

Check-in

62% of travellers were happy with check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Krystal Grand Nuevo Vallarta
Krystal Grand Nuevo Vallarta – All Inclusive Nuevo Vallarta

Frequently asked questions

Does Krystal Grand Nuevo Vallarta – All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at ?

As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at on 8 Oct 2022 start from €293.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Krystal Grand Nuevo Vallarta – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Grand Nuevo Vallarta – All Inclusive?

Self-parking is free at this property.

What time is check-in at Krystal Grand Nuevo Vallarta – All Inclusive?

Check-in is from 3:00 PM - anytime.

What time is check-out at Krystal Grand Nuevo Vallarta – All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Krystal Grand Nuevo Vallarta – All Inclusive?

Yes, the property is all-inclusive.

Where is Krystal Grand Nuevo Vallarta – All Inclusive located?

Located in Nuevo Vallarta, this beachfront property is next to a golf course and within a 10-minute walk of Nuevo Vallarta Beach and Playa Bucerias. Flamingos Golf Club is 1.5 mi (2.4 km) away.

Overall score and ratings

3.3
Rating 5 - Excellent. 72 out of 291 reviews
5 - Excellent 25%
Rating 4 - Good. 68 out of 291 reviews
4 - Good 23%
Rating 3 - Okay. 68 out of 291 reviews
3 - Okay 23%
Rating 2 - Poor. 47 out of 291 reviews
2 - Poor 16%
Rating 1 - Terrible. 36 out of 291 reviews
1 - Terrible 12%

3.8/5

Cleanliness

3.5/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

3.8/5

Eco-friendliness
Write a review

5/5 Excellent

Jose
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was just respectful and soo nice and treat you very welcome
Stayed 3 nights in Sep 2022

3/5 Okay

Jose
Travelled with partner
Disliked: Staff & service, property conditions & facilities
The staff was sometimes rude you asked them a question and they were very bland, skipped over us in line to check in and put someone else in front of us . Very unorganized food wasn’t good rooms need work on , what I liked wax the service around the adult bar , the roof top bar was always closed . I wouldn’t stay there again .Also to make reservations for the restaurant you had to get up early and they wouldn’t let you make them for all your stay . I wouldn’t come back to that resort again ,dint recommend it
Stayed 4 nights in Aug 2022

3/5 Okay

Erin
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very far away from the city, I’f you’re looking for more of a party scene stay closer to downtown.
Stayed 4 nights in Jul 2022

1/5 Terrible

Isabel
Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was horrible
Stayed 3 nights in Jul 2022

2/5 Poor

SERGIO Ruben
Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We didn't like our hotel room. It was old and outdated.
Stayed 6 nights in Jul 2022

5/5 Excellent

Alejandra Hernandez
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. I loved the adult-only pool. The service at the pool was amazing. The snacks/ fish tacos at the pool were easy to grab and convenient. Dinner reservations were a little hard to do since you had to wake up and go make reservations for the following day. We ended up walking in to a restaurant and they took us in without reservation. We did not get in the infinity pool, because we noticed tons of kids and the water a little dirty. One of the days it was shut down because there was something gross in it. Our room was gorgeous with an amazing 10th floor view. The food was amazing. It was so good that I couldn't get enough. The food made it all worth it. The drinks were okay. Some were too sweet and beer selection sucked. I would stay here again.
Stayed 5 nights in Jul 2022

3/5 Okay

Sonia
Travelled with family
Liked: Cleanliness, staff & service
The staff was amazing. They were always so nice and helpful. The rooms could use some updating. The biggest complaint was the quality of the food. They could use updates on the food selection.
Stayed 3 nights in Jul 2022

3/5 Okay

Brandon
Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The All-Inclusive aspect was great. Was able to get drinks and food at the buffet in a reasonable amount of time. The Bartenders were very nice and pleasing. However, the room service was very very bad. The hotel promised 24 hour room service, however when you call the room service number it would take at least 30-40 minutes for someone to answer. If someone did answer they were very rude and not very helpful. I have also needed to call the front desk just to put a room service order in and still room some time before I was attended.
Stayed 3 nights in Jul 2022

5/5 Excellent

Jennifer
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was on top of everything. Food was delicious and the drinks were definitely NOT watered down. Loved the resort it was beautiful!
Stayed 4 nights in Jun 2022

5/5 Excellent

Valeria
Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Summer 2022
The place is very beautiful and super clean. The food was very good. The ladies from the kids club were amazing. The service from must people were good, but there where some employees that were very rude, had a bad face all the time.
Stayed 4 nights in Jun 2022