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Riu Palace Pacifico All Inclusive

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Primary image
On the beach, sun-loungers, beach towels, scuba diving
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of Riu Palace Pacifico All Inclusive

Riu Palace Pacifico All Inclusive

4-star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Av de los Cocoteros - Lote 2, Nuevo Vallarta, NAY, 63732

Explore the area

  • Popular LocationNuevo Vallarta Beach3 min walk
  • Popular LocationFlamingos Golf Club2 min drive
  • Popular LocationPlaza Lago Real Shopping Center6 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive

Room options

About this area

Nuevo Vallarta

Located in Nuevo Vallarta, Riu Palace Pacifico All Inclusive is on the beach. Teatro Vallarta and Los Arcos Amphitheater are cultural highlights, and some of the area's activities can be experienced at Cruise Ship Terminal and Flamingos Golf Club. Travelling with kids? Consider Splash Water Park Vallarta and Rancho Mi Chaparrita. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Nuevo Vallarta Beach - 3 min walk
  • Playa Bucerias - 7 min walk
  • Flamingos Golf Club - 2 min drive
  • Plaza Lago Real Shopping Center - 6 min drive
  • Paradise Plaza Shopping Center - 6 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 12 min drive

About this property

Riu Palace Pacifico All Inclusive

4-star all-inclusive property by the ocean
Take advantage of a free breakfast buffet, a swim-up bar and a poolside bar at Riu Palace Pacifico All Inclusive. This property is a great place to bask in the sun with a beachfront location, sunloungers and beach towels. Treat yourself to a facial, aromatherapy or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Aerobics classes are offered at the health club; other things to do include sailing, volleyball and kayaking. Free in-room WiFi is available to all guests, along with a corner/local shop and shopping on site.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with pool umbrellas and a swim-up bar
  • Free self-parking
  • Limo/town car service, motorised watercraft on site and meeting rooms
  • ATM/banking services, a computer station and a gift shop
  • Guest reviews speak highly of the first-rate property condition
Room features
All 445 rooms have comforts, such as 24-hour room service and jetted bathtubs, as well as perks, such as laptop-compatible safes and Laptop workspace. Guest reviews give good marks for the cleanliness, size rooms at the property.
Extra amenities include:
  • Bathrooms with jetted baths and designer toiletries
  • Plasma TVs with satellite channels
  • Balconies, separate sitting areas and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • 5 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Kayaking
  • Motorised watercraft
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Surfing/body boarding
  • Volleyball
  • Windsurfing

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Corner/local shop
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Designer toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Palace Pacifico
Palace Pacifico Riu
Riu Pacifico
Riu Pacifico Palace
Riu Palace Pacifico
Riu Palace Pacifico All Inclusive
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico Nuevo Vallarta
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico All Inclusive All-inclusive property
Riu Pacifico Inclusive inclus
Riu Palace Pacifico All Inclusive Nuevo Vallarta
Riu Palace Pacifico All Inclusive All-inclusive property

Frequently asked questions

Does Riu Palace Pacifico All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Riu Palace Pacifico All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Palace Pacifico All Inclusive?

Self-parking is free at this property.

What time is check-in at Riu Palace Pacifico All Inclusive?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Riu Palace Pacifico All Inclusive?

Checkout is at 11 AM.

Are there all-inclusive benefits at Riu Palace Pacifico All Inclusive?

Yes, the property is all-inclusive.

Where is Riu Palace Pacifico All Inclusive located?

Nestled on the beach, this Nuevo Vallarta property is within a 10-minute walk of Nuevo Vallarta Beach and Playa Bucerias. Flamingos Golf Club is 1.3 mi (2.2 km) away.

Can I cancel my reservation for free at Riu Palace Pacifico All Inclusive and receive a full refund?

Yes, Riu Palace Pacifico All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Riu Palace Pacifico All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 937 out of 1600 reviews
5 - Excellent 59%
Rating 4 - Good. 373 out of 1600 reviews
4 - Good 23%
Rating 3 - Okay. 176 out of 1600 reviews
3 - Okay 11%
Rating 2 - Poor. 67 out of 1600 reviews
2 - Poor 4%
Rating 1 - Terrible. 47 out of 1600 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.6/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Andrei
Travelled with family
Liked: Amenities, property conditions & facilities
I like RIU Palace and come on vacation for years already.
Stayed 7 nights in Sep 2022

4/5 Good

Todd Donald
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time during our visit. The staff was incredible. They all seemed like they truly wanted to be there and cared that we were having a good vacation. The food was very good and all the restaurants did everything that they could to accommodate food allergies. You can even input your allergies into their app and it will flag them for you on the menus, even for drinks. The views from the room, pool and beach were wonderful. While I did notice some wear and tear on the pool, as mentioned in other reviews, it was nothing that I would not expect from a hotel that is operating 24/7/365 and in no way diminished our enjoyment of the pool. Our main critique would be to update the shower/tub area in our room. It was a little dark and not very inviting for a bath. Overall we had a wonderful time there and would recommend this resort for a great vacation. I do feel a need to mention how wonderful the staff is here one more time. Thank you.
Stayed 5 nights in Sep 2022

4/5 Good

Dana
Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. Only problem was no light in the showers. Also did not like entrance in the shower.
Stayed 6 nights in Sep 2022

4/5 Good

Madonna
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food choices were good, staff was friendly, entertainment was good. There was no suitable area for kids for swimming or playing. The hallway noise was a little loud due to the ceramic tiled floors. All in all it was a great holiday.
Stayed 7 nights in Sep 2022

5/5 Excellent

Linda
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 7 nights in Sep 2022

5/5 Excellent

Guillermo, hasbrouck heights
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the service, all the employees were friendly and attentive specially Paola at the buffet who always had a smile in her face, Rosario who always kept our room sparkling clean and arranged for a more comfortable bed. It is difficult to mention everyone!! in general all the employees are very friendly, all the bartenders we deal with were great!! Beach is nice and we were happy to get cold drinks frequently. Food is delicious they have options for everybody including gluten-free bar. Drinks are great top shelf brands all you need to do is choose your favorite ones. Easy to get a ride in the hotel to go anywhere and we were surprised on how easy it was to get a taxy for our group of 8. We are very pleased with all the service we got!! Wonderful experience and unforgettable vacation thanks to the Riu Palace Family.
Stayed 7 nights in Sep 2022

5/5 Excellent

Mark
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic time. Bartenders at the pool were amazing and worked so hard. Francisco aka Mini Me, Yuedi and Roger were fantastic. Service was great all around and the food was good 👍
Stayed 7 nights in Sep 2022

5/5 Excellent

Katharina
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, would definitely come back.
Stayed 7 nights in Sep 2022

4/5 Good

Denisse Claudette Poujol Solombrino De
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba muy lindo y en su mayoria el personal muy atentos! Pero le falta entretenimiento y variedad de actividades para adultos jovenes.
Stayed 5 nights in Sep 2022

4/5 Good

Luz
Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had an amazing time at RIU. This was our 2nd time staying at the resort.
Stayed 4 nights in Sep 2022