Fairmont hotels in Randall's Island, New York

"Great and quick check-in, with a very friendly and polite front desk person. "

"Our family loved our stay. The hotel is a great location and the service was excellent! "

"The room was great thank you, everyone was fabulous "

"Very nice experience "

"The room and view were sensational. The bathrooms need updating. The front desk staff is lovely but check in and check out had monstrous lines "

"Staff were friendly and helpful even though it was very busy the weekend after Christmas/before new years. The room was spacious and pristinely clean. The view could have been better, but no big deal for us. We were so close to the center of Times Square and so many shops and places to eat. The valet parking was easy. We would stay here again. "

"Room was excellent; clean, spacious and very comfortable. Staff was friendly, professional and courteous. Hotel has a great lobby with bar and location is excellent, close to theaters, dining, Times Square and the piers. Highly recommend. Our fourth time there. "

"Excellent "

"They went above and beyond for us. The hotel was clean and comfy. Staff was friendly and let us check in and out with no issues. The location is amazing. "