New York Hotel Guide - Solomon R. Guggenheim Museum hotels in New York, United States of America.

"Key cards are unreliable. Apparently they are replacing the system, but for now very frustrating. Staff is (mostly) accommodating."

"It was fine for what you pay for "

"A horrible old building where they tried to make it newer but it’s still old and the rooms are out dated and no fridge in the room. Horrible service "

"I’m VERY DISAPPOINTING in my stay here, the walls in the bathroom looked like they took a paint brush and ran across the walls in different directions. The TOILET we had to flush and wait flush and wait before it actually flushed. The room had an awful sour smell to it. The towels were dingy looking, the water pressure in the shower was awful! Our tv we had to call TWICE for someone to come fix it, you can be watching it and it would blink out….this happened the duration of our stay. The furniture is old and drawers were broken. This hotel needs a little touching up. "

"Small room with no window"

"No slippers, no toothbrush, no fridge"

"Very well-appointed hotel and room, excellent location, pleasant staff. However, the check-in was too slow for a property of this quality. Also, the property texted me and asked if I needed anything, and I requested a mini fridge. The reply was that it would be delivered to my room, but it never was. It’s not a problem if there wasn’t one available, the problem was the unkept promise (and failure to follow-up). Finally, there was an unexpected charge to my credit card that I am waiting to have resolved. I expect it will be fixed, but again a property like this should not have such problems. I have stayed at a great many hotels in Manhattan and I have rarely had such a litany of issues, though admittedly in this case none were that big a deal."

"The grab n go breakfast was great and a good value. "

"Customer service was top tier. Service and amenities were great. I truly appreciate having somewhere safe to leave our luggage while we explored on our day of departure. Thank you to all the staff for their hospitality!"