New York Hotel Guide - Solomon R. Guggenheim Museum hotels in New York, United States of America.

"It was absolutely wonderful stay; however, a kettle or a coffee maker in the room would have made it even better. Wonderful property and wonderful staff. Will recommend this to everyone. "

"WiFi was weak"

"1. Valet was not readily available and space was taken up by 2 large trucks loading linens at 9pm. 2. Elevators. Not enough words to explain how horrible of a design, function and availability of the elevators which was shared by the many other customers. The wait was no less than 15 minutes each time and we had to pass on multiple stops because it was full. Not efficient and very small. 3. Temperature controls did not allow us to adjust. We weren’t comfortable in our room, the hallway or elevator. 4. We were not informed of the construction which we believe created significant risk on entry and exit of the property. Particularly in the access of the elevators and entry into the building. 5. The room was a postage stamp. No place to put our suitcase or unpack. Sink space was non-existent. 6. Valet parking was more than quoted. All of the above puts your staff in a very difficult position to be able to satisfy customers. They are not the issue. Very unsatisfied and will not stay again for which we travel frequently. I hope you take our feedback into consideration. "

"The lobby is nice to get you in the door and then the rooms are cramped, dated, cold, poorly ventilated, and in dire need of a paint job. The location is excellent but it’s fundamentally a bait-and-switch. "

"Good location but no frills. No coffee or kettle in the room. Very small bathroom with shelf hanging over the sink that made it difficult to wash up. Charged $4/bag to hold them for a few hours after checkout. $15 credit at the market was a nice perk though. "

"Wonderful cleaning and staff. Amenities in room a bit lacking--no water boiler except for the coffee-thing and no refrigerator, even tiny. It's not a joy to be given plastic cups instead of glasses. But this was my second stay and I will probably return."

"Thank you, Empire Hotel. We truly felt at home during our stay. Your location was perfect for us. Thank you for accommodating my wife’s difficulties with Multiple Sclerosis. We were well taken care of and can’t wait for another trip back!!!!!!"

"The location is the best thing about the property. The hotel is dated and needs upgrading. The bathroom had fresh, visible stains on the wall which was an indication that it isn't cleaned well. I was told that a room was available for check-in @ noon and when I arrived it was like I was forced to upgrade due to the front desk knowing that I was ready to settle in. I was told that I was getting a great view in the best room available. The view was horrible and I was charged an additional $40/night, which did not suffice @ all. I wouldn't return nor recommend. Well, that is if someone prioritizes location over amenities & accommodations. "

"If you’ve ever wanted to spend $300 for a hotel room with a bathroom you’d have to sit side saddle on the toilet to use, this is the hotel for you. If you like standing sideways in the shower since it’s too small to stand the normal way in, this hotel is for you. If you like other people’s hair in your bathroom sink when you arrive, this hotel is for you. On top of those issues, the bathroom had 2 bath towels and that was it. No washcloths, no hand towels nothing. It also had 2 shampoo pumps in the shower and no body wash or conditioner. The bathroom was so small that I had to exit the bathroom to dry off after my shower. The only reason I’m giving this place 2 stars is because the location was prime for going to see shows on Broadway. If you’re looking for comfort, go somewhere else. "