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Reviews of Hotel Toro

3 out of 5
Hotel Toro
Via Roma, 16, Ravello, SA

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 36 reviews" "
Rating 8 - Good. 12 out of 36 reviews" "
Rating 6 - Okay. 5 out of 36 reviews" "
Rating 4 - Poor. 2 out of 36 reviews" "
Rating 2 - Terrible. 0 out of 36 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Stayed 2 nights in Aug 2023
Response from hotel toro on 16 Sept 2023
THANKS FOR YOUR FEEDBACK

8/10 Good

Dahna

Stayed 1 night in Oct 2022

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot to stay
Nice place with helpful staff. Internet was bad, pool was nice and breakfast was good (above average). I recommend the hotel...
Stayed 3 nights in May 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Overall Great Stay
Very pleasant stay - front desk clerk and staff were friendly, but it was difficult to find parking and it as at a minimum throughout the area.
Stayed 1 night in Apr 2022
Response from Giulia on 25 Apr 2022
Dear guest, thank you very much for your review . It is true to find parking in the area , but you don't ask us for the solution in this regard , we could help you . We hope to be more usefull a next time. Best regards.

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
For the price, this hotel is remarkable.
Stayed 5 nights in Aug 2021
Response from Giulia on 12 Aug 2021
Dear Mr thank you for your review and for and for the maximum score with which he evaluated our structure. we do our best to make our guests' stay pleasant. We hope to have her again as our guest. Best reagards.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to shopping and restaurants. The hotel itself was lovely and the beds were comfortable.
Stayed 1 night in Sep 2019
Response from Giulia on 11 Sept 2019
Thank you very much for your review. We are happy when our guests are satisfied for the services offered by ours hotel. Best regards.

10/10 Excellent

LEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Treatment like a family
We arrived to Hotel late time and owners were waiting for us. Hotel located less than 1 min walking distance to the Central Square, Villa Ruffolo, all restaurants, Bus stop, taxi stop . Small family runs hotel and they treat you like a family members. Good Breakfast, clean rooms and all other services just great
Stayed 4 nights in Jul 2019
Response from Giulia on 22 Jul 2019
Thank you Mr Leo for chosen the Hotel Toro and for the nice review. We are happy to have made your holiday beautiful. We hope to have you our guest again , we send you and all your family, Best regards .

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Staying here was excellent. It allowed for a very relaxed stay in Ravello.
Stayed 2 nights in Jul 2019
Response from GIULIA on 14 Jul 2019
THANK YOU VERY MUCH.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Giulia on 26 Jun 2019
Thank you .

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel The people running it were so helpful and kind..
Stayed 3 nights in Jun 2019
Response from Giulia on 3 Jul 2019
Thank you for your review. We are honoured to have you as our guest. Best regards.

6/10 Okay

Verified traveller

Stayed 5 nights in May 2019
Response from Giulia on 3 Jul 2019
Thank you .

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from Giulia on 5 Jun 2019
We are sorry only that if you got same problem you doesn,t speak with us . Is easy to make a judgment without a comparison. Best regards.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel, spacious room and great location in Ravello just off the main square.
Stayed 3 nights in May 2019
Response from Giulia on 5 Jun 2019
Thank you for your review . We are very happy that your stay at hotel Toro was nice. Best regards .

10/10 Excellent

Anita, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem in the heart of classy Ravello
The Hotel Toro is just lovely - location could not be bettered, being in the heart of Ravello, tucked away down a little side street. You do have to walk to it, can't be dropped off outside and there are quite a few steps up from the street to the first floor entrance, so not suitable for the less mobile. However if you can do steps it is a lovely little place, it is old fashioned, but charming. It seems family run and everyone is very friendly. My room was Number 2, a single and has the most fantastic view. It is spotlessly clean and the shower is powerful with plenty of hot water. The bed was firm, pillows and linen clean and fresh. There is air conditioning too, which is unusual for a small place and the TV had English news channels. Breakfast was standard continental, with freshly made pastries, yoghurts, cereals, fruit, juice, toast and cold cuts, buffet-style and bacon and eggs were on offer if anyone wanted a cooked breakfast. I would not hesitate to recommend this hotel to anyone looking for a budget friendly hotel in this classy resort, it was a wonderful stay!
Stayed 5 nights in Sep 2018
Response from Giulia on 16 Oct 2018
Dear madame, thank you for to stay to our hotel . Thank you also for your review , we are happy that you appreciated our hotel . We hope to welcome you a next time . Best regards.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Value for money hotel.
The hotel is a hidden gem for its cost vs location. It is not a modern hotel by any means and runs like an “old fashioned “ hotel but it is clean and has all we required for a one night stay in the town. It is right in the centre within the old town amongst all there is to see. The room was simple but had all we needed and breakfast is a basic buffet style with limited choice but was enough to get us going the next day. The staff were helpful when we needed them, especially the lady on reception. My only real issue was the lack of information on parking our car on their site or even on hotels.com. It turns out you need to drive to the coach/taxi area near the tunnel of the old town and walk to the hotel so they then will arrange for someone to “valet “ park your car for you at €20 for the night, paid to the parking company on leaving. Although this worked well it needs to be advised more rather than us having to email and dig around for info. If we returned to Ravello then we would definitely be happy to use this hotel again.
Stayed 1 night in Sep 2018
Response from Giulia on 28 Sept 2018
Dear Mr , we want tel you that the simplicity of our rooms was a choice. On our site it is well evidenced that the style chosen for the environments of our hotel is the Italian one from the beginning of 1900 simple and essential. You said that there is however all that is necessary for a comfortable stay. On our site it is also said that we are in the ZTL and that we have no parking. When they contact us by phone, we immediately put our guests in contact with a parking coanza. As for breakfast, you also said that it is basic, just ask, from cheeses, from toasts, fruit, cereals, croissants, bundles, eggs and if required even to pasta. We are happy that you will choose the Hotel Toro again next time. Looking forward to welcoming you again, we send you our best regards.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and fitting for the local area
Simple but beautiful small, traditional feeling hotel within 1 minute of the main square in Ravello. Very friendly staff, clean and spacious room and excellent location. Great value and would stay there again should we visit Ravello in the future.
Stayed 3 nights in Aug 2018
Response from giulia on 29 Aug 2018
Dear Mr Michael , thank you for you review . We are happy , to have made pleasant your stay in Ravello. We hope to have you a guest again to hotel Toro , we send, Best regards. Giulia Schiavo

6/10 Okay

Arzu

Liked: Cleanliness, property conditions & facilities

6/10 Okay

HARSH VARDHAN

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Leila, Ravello

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the square
Friendly staff. Spacious room. Clean. Nice bathroom. Basic breakfast. A very comfortable stay.

8/10 Good

Neville, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
just what you need to be comfortable in Ravello
Hotel Toro is a small comfortable Hotel in the heart of Ravello. The staff and owner are very friendly ang go out of their way to make you welcome and comfortable. Our room was spacious with all the basics. Great shower ...

10/10 Excellent

lillian parker, england

Liked: Cleanliness, staff & service, property conditions & facilities
great location
we came for a wedding the location was perfect hotel was clean and staff was very helpful ravello is a beautiful place to stay

10/10 Excellent

Anna, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great old buildings
Good wi-fi in hotel and also free wi-fi outside in the square where you could sit and eat at different places. Enjoyed my stay. Hotel staff nice and friendly.

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Historic hotel very close to the piazza.
The unfriendly staff and uncomfortable room (tiny bathroom and bad mattress) made my stay at Hotel Toro a disappointment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Toro
Lovely hotel right in the centre of Ravello. Very clean, nice breakfast and super friendly and helpful staff.

8/10 Good

Flaminia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel storico, in pieno centro. Personale gentilissimo, pulizia veramente attenta, colazione buona, un po’ ripetitiva! Stanze con mobili un po’ datati. Prezzi medio-alti, ma la zona è cara! Sicuramente da tornarci
Stayed 3 nights in Aug 2023
Response from hotel toro on 16 Aug 2023
grazie per il vostro feedback ,l'aspettiamo per il vostro prossimo soggiorno qui a Ravello cordiali saluti La Direzione

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Localização boa, mas deviam.avisar que esta localizado em zona só de pedestres. Tivemos que deixar o carro num estacionamento e ir andando com as malas. O quarto não tem frigobar. O café da manhã foi fraco
Stayed 1 night in Sep 2019
Response from Giulia on 8 Sept 2019
Prezados Senhores, obrigado por escolher o nosso hotel. Gostaríamos de salientar que o nosso é um hotel de três estrelas, não temos geladeira no quarto. De qualquer forma, para qualquer uma de suas necessidades, sempre havia uma pessoa na recepção para satisfazê-lo. No café da manhã, temos tudo: frutas frescas e em calda, iogurte, queijo, frios, torradas, biscoitos, tortas, manteiga, geléia, ovos em qualquer cozinha, croissants e bolinhos recheados de chocolate, mel. Mas, mais uma vez, bastava perguntar em caso de necessidades especiais.Encontrar-nos na área de pedestres não é algo que depende de nós. E TAMBÉM NOSSO HOTEL NÃO ESTÁ LONGE DE ONDE VOCÊ PODE CINCO COM O SEU CARRO E A PISTA A SEGUIR COM OS SEUS SACOS. Regards.

8/10 Good

Genny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Giulia on 5 Sept 2019
Grazie.

10/10 Excellent

Agatha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor hotel de Ravello!
Foi maravilhoso! A comunicação foi um pouco difícil devido ao meu mau inglês e zero italiano, mas todos estavam sempre dispostos a nos ajudar, e disponíveis o tempo todo. O café da manhã é uma delicia! E o Afonso é com certeza o melhor funcionário do hotel. Fez nossa estadia ser impecável!
Stayed 3 nights in Aug 2019
Response from Hotel Toro on 27 Aug 2019
Obrigado para o seu revisão. Nós somos honrados por ter tido o nosso convidado. SAUDAÇÕES

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso
Hotel maravilhoso em Ravello. Chegamos e fomos recepcionados por um senhor extremamente amável e simpático, o que já nos causou uma ótima impressão. Quarto amplo e confortável, com um terraço com uma vista lindíssima, tudo limpo e impecável. Café da manhã muito gostoso, pessoal simpático e os itens servidos são de qualidade. No coração de Ravello, a um passo da Catedral. Recomendadíssimo. Estão de parabéns.
Stayed 1 night in Aug 2019
Response from Giulia on 27 Aug 2019
Sir , obrigado pela sua análise. Estamos satisfeitos que a sua estadia conosco foi agradável. Esperando poder ter você novamente como nosso convidado, com os melhores cumprimentos.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Giulia on 17 Jul 2019
Thank you.

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Giulia on 23 Jun 2019
Thank you .

10/10 Excellent

Tammy, Germany

Liked: Cleanliness, property conditions & facilities, room comfort
Small boutique hotel directly in the middle of Ravello. The staff was very friendly and helpful and breakfast was very good. Very good value for the price and very safe area. I highly recommend and I would stay there again.
Stayed 2 nights in Oct 2018
Response from Giulia on 16 Oct 2018
Thank you madame for your review . We are very happy to welcome you again to our hotel . Best regards.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Rummet var inte det som lovades
Vi hade bokat ett dubbelrum med balkong på hotell Toro i Ravello. I bokningsbekräftelsen stod det att rummet hade balkong, men när vi kom fram visade det sig att rummet vi fått saknade balkong. Vi tittade igen på Hotel.com och där fanns endast dubbelrum med balkong tillgängliga som rumsval for detta hotell. Vi påtalade för hotellpersonalen att vi hade bokat ett rum med balkong, och han svarade att endast ett av 11 rum på hotellet hade balkong, och det rummet var redan uthyrt. Han sa att vi borde vara nöjda iom att vi hade ett fönster (vilket jag tycker hör till minimikravet, och dessutom saknade utsikt och vette mot hotellingången), och för att vi “ändå hade betalat mindre än normalt” (på grund av att vi bokat rummet via Hotels.com). Jag tycker inte att man ska få ett sämre rum om man bokar till ett bra pris via en bokningssida, eller att de ca 10 EUR vi sparade via Hotels.com-bokningen kompenserade för ett rum utan balkong. Vi fick ingen förklaring eller kompensation från hotellet, trots att Hotels.com ringde dem två gånger efter att vi kontaktat Hotels.com om problemet. Tyvärr påverkade denna händelse oss så negativt att vi inte riktigt kunde uppskatta vår vistelse i Ravello.
Stayed 1 night in Jul 2018

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendentes e localização perfeitos
Ótimo hotel ! Atendentes e localização perfeitos
Stayed 3 nights in May 2018
Response from Giulia on 20 Jun 2018
Thank you for your review and for the choice of our hotel . We hope to have you our guest again . Best regards. Giulia Schiavo -

8/10 Good

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Ritorno a Ravello a 10 anni dal Matrimonio
Response from giulia on 9 May 2018
Grazie per aver scelto il nostro hotel. Speriamo di aver soddisfatto le sue esigenze e nell'attesa di averla ancora nostro ospite, porgiamo cordiali saluti.