Suite, Sea View
Check availability

Reviews of Villa Maria Hotel

4 out of 5
Villa Maria Hotel
Via Santa Chiara 2, Ravello, SA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 89 out of 141 reviews" "
Rating 8 - Good. 34 out of 141 reviews" "
Rating 6 - Okay. 10 out of 141 reviews" "
Rating 4 - Poor. 7 out of 141 reviews" "
Rating 2 - Terrible. 1 out of 141 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Radoslav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Highly recommended! Staff was very helpful and friendly!
Stayed 2 nights in Apr 2024

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2023

4/10 Poor

George

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We opted for a partial ocean view and booked $706/ night.Upon arrival we were escorted to basement suite with small courtyard. Same level as noisy housekeeping staff. Our room was never cleaned (housekeeping staff indicated they were very busy!!) had to ask for clean towels. Very disappointed.
Stayed 2 nights in Sep 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa Maria is not only absolutely stunning, but they really go the extra mile to make you feel welcome. Everyone was super polite and helpful. Please be advised that this hotel is towards the top of the hill. The porters will assist you with your luggage, but know you'll be walking up a good amount of steps daily as you explore the town. Overall, an incredible experience.
Stayed 7 nights in Sep 2023

10/10 Excellent

Mahmoud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with AMAZING views. Staff was very professional and helpful. Very clean property.
Stayed 2 nights in Sep 2023

10/10 Excellent

Katie

Stayed 4 nights in Sep 2023

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very fine hotel with a brilliant restaurants fabulous staff highly recommend
Stayed 3 nights in Jul 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff could not have been any better. It was our first time in Ravello and they were so friendly and helpful.
Stayed 3 nights in Jun 2023

10/10 Excellent

Charlotte, Marietta

Stayed 3 nights in Oct 2022

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Amazing property, professionalism staff - courteous, knowledgeable, always willing to be of assistance. Rooms beautifully appointed. Can’t wait to come back for another stay!!
Stayed 1 night in Oct 2022

8/10 Good

anita

Liked: Cleanliness, property conditions & facilities, room comfort
Stunning terrace
Nice Hotel with a lovely terrace. The food was fair, but worth it for the view. Great to have parking available
Stayed 1 night in Sep 2022

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and pretty hotel with a great view. The cleaning staff would clean rooms near ours and play music and talk very loudly and it woke us up each morning. Other than that it was great.
Stayed 1 night in Aug 2022

10/10 Excellent

Dasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views, walkable to town, great staff, very accommodating to help schedule activities, only wish I had a duvet vs very thin blanket and sheet. Rooms very much set in traditional Italian style.
Stayed 2 nights in Sep 2022

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Carin, Fairfax Station

Stayed 1 night in Aug 2022

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
À dream hotel. The view is spectacular… The room is beautiful and authentic with an amazing charm… And the region is a must do in Amalfi.
Stayed 1 night in Jul 2022

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villa Maria is a lovely hotel with amazing views of the hills and ocean. In Ravello. The staff were so lovely and helpful.
Stayed 2 nights in Apr 2022

10/10 Excellent

Bettina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely area if you have the opportunity to come here you should. Worth the effort.
Stayed 2 nights in Apr 2022

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and location! Best view in town for breakfast! Bed was not very comfortable but the room was nice as was the view from the room. Overall we liked our stat
Stayed 2 nights in Sep 2021

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

2/10 Terrible

Yaron

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but nice facility. Ravello is amazing and everything else, including accommodations, are secondary. Driving from Rome to Ravello was an adventure and worth recommending.
Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

We had a reservation made before Covid to attend a friend’s wedding that had to be postponed indefinitely. I got in touch with the hotel to ask for a refund and they refused and said I had to go back to Expedia and deal with them to maybe get a voucher. This felt unfair considering it’s up to the property to decide, and showed a huge lack of empathy given the unprecedented circumstances of a pandemic. Really disappointing customer service which makes me not want to give them a second chance.
Stayed 2 nights in Oct 2020
Response from management on 5 Nov 2020
Dear guest, You actually address two different important questions which would need more space to be fully explained. But shortly: 1. Non-refundable rates. They exist for a reason: You obtain a lower (lowest) rate in exchange for the gamble that your trip will actually take place. You shouldn’t book the trip if you aren’t willing to lose your entire non-refundable payment. 2. Booking with Online Travel Agency. OTAs are middlemen who earn money by taking a commission on bookings (sometimes even as much as 20/25%) which would not be reimbursed to the hotel in case of direct cancellation. Unfortunately, we cannot be precise on your case since you provide no data. But our professional suggestion was very proper as we asked you to deal directly with the OTA (see 2) and notwithstanding number 1, we suggested (empathy) you ask for reimbursement in a form of a voucher. We remain at your complete disposal for any additional information you might need. Kindest regards. Hotel Villa Maria**** The Management

8/10 Good

Federico

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly beautiful hotel with large and quiet rooms. The view from the balcony was breathtaking and the staff always friendly and helpful.
Stayed 4 nights in Oct 2019

10/10 Excellent

NAncy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Suzanne E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful surprise in Ravello! Hidden gem of a hotel. My only thing to improve upon is that you cannot reach the hotel via car. The transport must stop in Ravello near the tunnel, and they didn’t tell us they provide a porter service to bring your luggage from the square to this idyllic villa. So we lugged our baggage up the windy road to the hotel (wonderful exercising!). On the way back we used the porter! Beautiful spot and the highlight of our vacation.
Stayed 3 nights in Sep 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

marcelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, helpful staff and great location.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and friendly staff. Great location and delicious restaurant
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and breakfast buffet was amazing. Rooms were clean. Beautiful scenery.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Aug 2019

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a must stay hotel. Perched high in the mountains overlooking Amalfi Coast. The town has the most welcoming friendly community. Don’t miss a concert if there is one while you are there... it will take your breath away. An amphitheater perched high above overlooking the Amalfi Coast
Stayed 3 nights in Aug 2019

8/10 Good

Patricia Thuy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2019

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return!
The hotel is in an amazing location. The staff were wonderful - so friendly, professional and very helpful. We will definitely return. Loved it!
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

10/10 Excellent

Rafael, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and views! Delicious breakfast included. Must walk many steps to get to.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

nachshon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
The room was cold and old. The bathroom really needed to be renewed and the amenities in the room were reduced to minimum. Communal areas are not sufficient and there are very little indoor sitting areas. Overall feeling is the Hôtel is rundown and not worried the money
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and views even in a garden view or “no view room”. Expedia is not my favorite, but this place is great so one way or another try to make it happen. Also, you get a bit of a discount at the restaurant, and of the 12 days we spent in 4 different towns/cities in Italy, this may have been our favorite meal. Excellent service and very friendly staff!
Stayed 3 nights in Apr 2019

8/10 Good

suzi, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with superb view
Lovely hotel and great staff, it's a little old fashioned but in a good sort of way. We stayed in two rooms but the second 19BIS was a nightmare it was so tiny and nowhere near enough space to unpack and get your cases away. Eat on the terrace for the experience but I was very dissapointed with the Lobster ravioli it tasted of literally nothing.
Stayed 2 nights in Sep 2018