Individually decorated, desk, laptop workspace, free WiFi

Reviews of Americana Modern Hotel

3 out of 5
Americana Modern Hotel
1241 Market St, Redding, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1208 out of 1614 reviews" "
Rating 8 - Good. 302 out of 1614 reviews" "
Rating 6 - Okay. 67 out of 1614 reviews" "
Rating 4 - Poor. 17 out of 1614 reviews" "
Rating 2 - Terrible. 20 out of 1614 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tamatha

Amazing! All the way around.
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained, clean property with fantastic staff! Will definitely stay again!
Stayed 1 night in Apr 2024

6/10 Okay

Alex

Liked: Cleanliness
It was clean, but basic. We were awoken at 5:30 AM by the person in the room above walking and showering (inadequate soundproofing).
Stayed 1 night in Apr 2024

10/10 Excellent

Trevor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and great staff. Very pleasant experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Jacob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Big rooms, clean, nice staff, good location and convenient. We stayed one night to rest on our trip, and it was an easy experience. Cute place. No elevator, so keep that in mind, but only 2 floors, so not bad. Would stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Alexandra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and easy check in!
Stayed 1 night in Apr 2024

6/10 Okay

karla

Travelled with pets
Liked: Cleanliness, staff & service
Location is convenient but noisy, especially the bar next door. Room soundproofing was decent. Loud bathroom fan. Cramped parking right in front of ground level rooms. Nice little outdoor seating area, but no pool. Reasonable dog charge. Rooms fine, no luxury.
Stayed 3 nights in Apr 2024

10/10 Excellent

Trevor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and courteous staff. Great experience all around.
Stayed 1 night in Apr 2024

10/10 Excellent

Min, Walnut

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 2 nights in Apr 2024

10/10 Excellent

Nenita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nice…
Stayed 1 night in Apr 2024

10/10 Excellent

Leigh Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

8/10 Good

Kimberly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The motel was very cute! They did an excellent job on the remodel of an older motel. It was great to be able to park your car right in front of your room. Perfect for loading and unloading! It was very dog friendly unlike a lot of hotels that only allow dogs of a certain size inside your room for an additional cost. There was no size limit and you could specify online a king dog friendly room for an extra $25. The staff was very friendly and helped us choose a dog friendly restaurant which was very good. The outside of the hotel was very nice with lots of outside seating which was all dog friendly!
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Business traveller, Travelled with partner
Excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Hoover

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this property because of the high ratings and the parking situation. (We had a car full of stuff because we were moving.) Staff was very friendly and helpful. Well-lit parking lot. Walked to a nearby donut shop for breakfast in the early morning before heading out.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 17 Apr 2024
Dear guest, we're thrilled to hear that our property met your expectations and provided a comfortable stay during your move. It's great to know that our friendly and helpful staff, as well as our well-lit parking lot, contributed to your positive experience. We appreciate you choosing our property and hope that your move went smoothly. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay! Best Regards,Guest Experience Team

10/10 Excellent

JOE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on 16 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very clean and nice room. the patio area is very cute too
Stayed 1 night in Apr 2024
Response from Customer Care Team on 17 Apr 2024
Dear Julia, we're delighted to hear that you had a pleasant experience with our staff and enjoyed the cleanliness and comfort of your room. Additionally, we're glad that you found our patio area to be cute and enjoyable. Providing a welcoming and comfortable environment for our guests is important to us, and we're thrilled that we succeeded in meeting your expectations. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Guest Experience Team

6/10 Okay

Steph

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Customer Care Team on 16 Apr 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected gem in the heart of Redding. Easy access to unload and load if you are staying on the first floor. Our room was spacious, clean and uncluttered,
Stayed 1 night in Apr 2024
Response from Customer Care Team on 17 Apr 2024
Dear Stephen, we're thrilled to hear that you found our hotel to be an unexpected gem in the heart of Redding! Providing a spacious, clean, and uncluttered room for our guests is our aim, and we're delighted that we succeeded in meeting your expectations. Additionally, we're glad that you found the easy access to unload and load convenient, especially for first-floor guests. Thank you for your kind words, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Guest Experience Team

10/10 Excellent

richard

Travelled with family
Sheets could be higher quality Amazing staff
Stayed 1 night in Apr 2024
Response from Customer Care Team on 25 Apr 2024
Hi Richard,We appreciate your feedback on the quality of our sheets and are pleased to hear that you found our staff to be amazing. We'll certainly take your comments into consideration as we strive to continually improve our accommodations. Thank you for staying with us!Best Regards,Guest Experience Team

8/10 Good

Yilin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big enough for the whole family.
Stayed 3 nights in Apr 2024
Response from Customer Care Team on 12 Apr 2024
Hi Yilin,We're glad to hear that the room size was suitable for your family's needs during your stay. Ensuring our guests have comfortable and spacious accommodations is important to us, and we're pleased that we could provide a suitable space for your family. Thank you for choosing to stay with us, and we hope to welcome you all back for another enjoyable stay in the future!Best Regards,Guest Experience Team

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
The appearance close to restaurants, city bikes, and banks.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 12 Apr 2024
Hi Yolanda,We're pleased to hear that you found our location convenient, close to restaurants, city bikes, and banks. Ensuring our guests have easy access to amenities and services nearby is important to us, and we're glad that our location met your needs. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future!Best Regards,Guest Experience Team

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here were literally no negatives. Definitely a choice for future trips.
Stayed 1 night in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Hi John,Tthank you for the glowing review! We're thrilled to hear that your stay was absolutely perfect with no negatives to report. It's fantastic to know that we'll be your go-to choice for future trips. We can't wait to welcome you back again and continue providing you with exceptional experiences!Best Regards,Guest Experience Team

6/10 Okay

Rosa

Business traveller, Travelled with group
Tv didn’t work, pillows were hard so I put a towel in a pillow case, blinds don’t keep the light out, had to move coffee pot into bathroom to plug it in. But the staff was so nice I appreciate that!
Stayed 1 night in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Hi Rosa,Thanks for sharing your feedback with us! We're sorry to hear about the issues you encountered during your stay, such as the TV not working, hard pillows, light coming through the blinds, and inconvenience with the coffee pot. We appreciate your understanding and patience with these challenges. We'll definitely address these issues to ensure a smoother experience for future guests. It's great to hear that our staff was able to make up for these inconveniences with their kindness. If there's anything else we can do to improve your next stay, please let us know. We're here to make sure you have a comfortable and enjoyable experience! We hope to improve your next stay with us!Best Regards,Guest Experience Team

10/10 Excellent

Melissa

Travelled with family
Staff reached out by text before we arrived and were very friendly when checking in and out. Very up to date inside and out. Rooms were very clean and updated. Thick fluffy towels! Complimentary bottled water in the office and coffee/tea and granola bars in the morning. Big courtyard with lots of tables, chairs, games and a fire pit. Free parking and easy to walk to breweries and restaurants. We would highly recommend and stay again!
Stayed 1 night in Apr 2024
Response from Customer Care Team on 9 Apr 2024
Hi Melissa,Thanks a million for your wonderful feedback! We're thrilled to hear that you had such a fantastic experience with us. From the friendly staff to the clean and updated rooms, it sounds like everything exceeded your expectations. We're delighted that you enjoyed our amenities like the thick fluffy towels, complimentary water, coffee/tea, and granola bars. And our courtyard with games and a fire pit sounds like you had the perfect spot to unwind! We're honored by your recommendation and can't wait to welcome you back for another incredible stay.Best Regards,Guest Experience Team

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024
Response from Customer Care Team on 12 Apr 2024
Hi Nicholas,We're thrilled to hear that you had a great stay with us! Ensuring our guests' satisfaction is our top priority, and we're delighted that we could provide you with a positive experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Guest Experience Team

10/10 Excellent

Jennifer

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay when I’m driving the 5. Friendly staff, cute place, and dog friendly.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 3 Apr 2024
Hi Jennifer,So glad to hear it's your favorite stop! Our friendly staff loves welcoming you, and we're thrilled you find our place cute and dog-friendly. Can't wait to see you again on your next drive down the 5!Best Regards,Guest Experience Team

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities
It is newly renovated or new built place. Very nice! Big comfy bed, big new bathroom, good water pressure. And clean too.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 3 Apr 2024
Hi Agnieszka,Thanks for the rave review! We're thrilled you enjoyed our newly renovated or new-built property. It's fantastic to hear that you found our accommodations to your liking, from the big comfy bed to the spacious new bathroom with good water pressure. Cleanliness is our priority, so we're delighted that you found everything to be clean. We hope to welcome you back soon for another wonderful stay!Best Regards,Guest Experience Team

10/10 Excellent

Annie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Customer Care Team on 2 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Jael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old motel that has been beautifully renovated. The room we stayed in had 2 KING beds (so very comfy) a retro looking microwave, a Kurig coffee maker (with an array of Costco/Kirkland coffee pods), a mini fridge, and super soft towels. They also had goats milk soaps that left our skin clean and hydrated. The bathroom was huge! They entire room and the property was very clean. The owners/employees take great pride in thia property. They have the cutest sitting area outside by the office. It'd be a great place to take your morning coffee or have an evening drink. The property is also under 24/7 surveillance and we felt very safe. They offer additional coffee at the front desk. They are walking distance from coffee shops, bars, restaurants, and shopping. To top it off with a cherry, Alba and the morning front desk person (didn't catch her name) were awesome. All this for about $100/night!
Stayed 1 night in Mar 2024
Response from Customer Care Team on 3 Apr 2024
Hi Jael,Wow, it sounds like you had an incredible stay! We're thrilled to hear that you appreciated our beautifully renovated old motel and all the thoughtful amenities we offer. From the comfortable king beds to the retro microwave and Keurig coffee maker, we're delighted that you found everything to your liking. Our priority is to provide a clean and comfortable environment, and we're glad you noticed. The goats milk soaps and soft towels are just some of the little touches we add to enhance your experience. It's fantastic to hear that you enjoyed our cute sitting area outside and felt safe with our 24/7 surveillance. Alba and our morning front desk person are wonderful assets to our team, and we'll be sure to pass along your compliments. We're thrilled you found such great value in your stay with us. Can't wait to welcome you back soon!Best Regards,Guest Experience Team

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean large rooms
Stayed 1 night in Mar 2024
Response from Customer Care Team on 2 Apr 2024
Dear Rachael, thank you for your positive feedback! We're delighted to hear that you found our rooms super clean and spacious during your stay. Providing a comfortable and hygienic environment for our guests is a top priority for us, and we're thrilled that we met your expectations. We hope you had a pleasant experience overall, and we look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Guest Experience Team

6/10 Okay

Courtney

Travelled with family
Liked: Staff & service
Our room definitely had the odor of a dog. It was a suite with three beds, but only one bathroom. A little difficult to have six people share one restroom. There was also a surprising lack of mirrors, which you notice, if you’re traveling with teenage girls. The staff was really helpful, and kind. I would possibly stay here again, but may look at other options first.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 4 Apr 2024
Dear Courtney, thank you for sharing your feedback with us. We're glad to hear that you found our staff helpful and kind during your stay. However, we apologize for the odor in your room and any inconvenience caused by the suite layout, including the limited bathroom and mirror availability. Please know that your comments are valuable to us, and we will take them into consideration as we strive to improve our accommodations for our guests. We appreciate your consideration of staying with us again and hope to have the opportunity to provide you with a more satisfactory experience in the future. If you have any further concerns or if there's anything specific we can assist you with, please don't hesitate to reach out.Best Regards,Guest Experience Team

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly staff and the room was a nice size and very clean. Comfy bed too!
Stayed 1 night in Mar 2024
Response from Customer Care Team on 2 Apr 2024
Hi Brian,We're thrilled to hear that you had such a positive experience during your stay! Providing friendly service and clean, comfortable accommodations is our top priority, and we're delighted that our staff and room size met your expectations. It's fantastic to hear that you found the bed comfortable as well. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best Regards,Guest Experience Team

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good times
Stayed 1 night in Mar 2024
Response from Customer Care Team on 2 Apr 2024
Hi Nicholas,It sounds like you had a great time during your stay! We're thrilled to hear that and hope to provide you with even more wonderful experiences in the future!Best Regards,Guest Experience Team

10/10 Excellent

Jean-Pierre

Stayed 1 night in Mar 2024
Response from Customer Care Team on 3 Apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on 15 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Jami

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and nice. In a busy area so a little noisy. Otherwise good place to stay!
Stayed 1 night in Mar 2024
Response from Customer Care Team on 16 Mar 2024
Hi Jami,We're pleased to hear that you found our property clean and nice during your stay. However, we apologize for any inconvenience caused by surrounding noise. We understand the importance of providing a peaceful environment for our guests to rest, and we appreciate your understanding. If you decide to stay with us again in the future, please don't hesitate to let us know if you would prefer a quieter room location, and we'll do our best to accommodate your request. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay soon!Best Regards,Guest Experience Team

10/10 Excellent

Trevor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean facilities and courteous staff. Solid, affordable choice!
Stayed 2 nights in Feb 2024
Response from Customer Care Team on 7 Mar 2024
Hi Trevor,We're delighted to hear that you had a great experience during your stay with us! Providing a convenient location, clean facilities, and excellent service are top priorities for us, and we're thrilled that you found our property to be a solid and affordable choice. Your satisfaction means everything to us, and we appreciate your kind words about our courteous staff. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!Best Regards,Guest Experience Team

8/10 Good

Steven, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on 6 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Natalie

Stayed 1 night in Mar 2024
Response from Customer Care Team on 26 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoy this hotel. Older facility that has been remodeled attractively. The 3 bed room options are perfect for people (or families) traveling in larger groups. Our group of 3 men stay every bi-annual trip we make and no one is stuck with a hide-a-bed. Separate bed for everyone. Perfect concept. Casual atmosphere with very friendly staff. Wish all hotels were this clever with rooms.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 7 Mar 2024
Hi James,We are delighted to hear that you absolutely enjoyed your stay with us! Our team took pride in providing a comfortable and accommodating experience for all our guests, and we are thrilled to hear that our remodeled 3-bed room options perfectly suited your needs. It is wonderful to know that you appreciated our efforts to provide separate beds for everyone, ensuring a comfortable stay for your group. We are also pleased to hear that you enjoyed our casual atmosphere and found our staff to be very friendly. Thank you for your kind words and for choosing to stay with us during your bi-annual trips. We look forward to welcoming you back again soon!Best Regards,Guest Experience Team

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on 1 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

Madelyn

Old property downtown. Lack of options for dining. No breakfast. Clean
Stayed 1 night in Feb 2024
Response from Customer Care Team on 8 Mar 2024
Hi Madelyn,Thank you for sharing your feedback with us. We appreciate your comments about our property being downtown and clean. We would like to apologize for you not having any dining options. No one at the front desk must have highlighted to you our list of over 25 walkable restaurants in our area. Your feedback is valuable to us as we continuously strive to improve our services and amenities. If there's anything specific you feel we could enhance or if you have any suggestions for improvement, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards,Guest Experience Team

8/10 Good

Carley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that restaurants were within walking distance, room was noisy from trains and fire station next door. Great staff.
Stayed 2 nights in Feb 2024
Response from Customer Care Team on 27 Feb 2024
Hi Carley,We're pleased to hear that you appreciated the convenience of having restaurants within walking distance and that you found our staff to be great during your stay. However, we apologize for any inconvenience caused by the noise from nearby trains and the fire station. Your feedback is valuable to us, and we'll explore ways to minimize noise disturbance for our guests in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more peaceful experience next time.Best Regards,Guest Experience Team

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay in the heart of Redding. Food options all around. Coffee right across the street. Fun boutique shop a few doors down. Very friendly and coertious staff. Only thing negative was minor road and guest noise.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 27 Feb 2024
Hi Robert,We're thrilled to hear that you enjoyed your stay with us in the heart of Redding! It's wonderful to know that you appreciated the convenience of having food options and coffee nearby, as well as the friendly and courteous service provided by our staff. We apologize for any inconvenience caused by minor road and guest noise during your stay. Your feedback is important to us, and we'll continue to strive to make improvements to ensure a more peaceful experience for our guests in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Best Regards,Guest Experience Team

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were friendly and accommodating. The location of the hotel is perfect as there are things to do within walking distance. The remodeling upgrades are spot on and the vibe of the hotel is great. I will definitely be staying here again next time I'm in Redding.
Stayed 2 nights in Feb 2024
Response from Customer Care Team on 23 Feb 2024
Hi Justin,We're thrilled to hear that you had such a positive experience during your stay with us! Providing friendly and accommodating service is a top priority for our team, and we're delighted that you found our staff to be just that. It's fantastic that our location was convenient for you, with plenty of things to do within walking distance. We're also glad to hear that you appreciated the remodeling upgrades and enjoyed the vibe of our hotel. Your intention to stay with us again next time you're in Redding is the highest compliment we could receive, and we can't wait to welcome you back! Best Regards,Guest Experience Team

10/10 Excellent

Maira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the property. They did a great job with the remodel. Very friendly and helpful staff. Most importantly very very clean and very well maintained. Will definitely be staying there again.
Stayed 1 night in Feb 2024
Response from Customer Care Team on 23 Feb 2024
Hi Maira,We're absolutely thrilled to hear that you were impressed with our property and the recent remodel! Providing a clean and well-maintained environment for our guests is a top priority for us, and we're delighted that you found our efforts in this regard to be exceptional. It's wonderful to hear that our staff's friendliness and helpfulness contributed positively to your experience. Your intention to stay with us again is the highest compliment we could receive, and we can't wait to welcome you back! Best Regards,Guest Experience Team

10/10 Excellent

Gary, Torrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifully re-done with taste - and great firm mattresses = helpful having a mini kitchen of sorts - got a great rest from my drive down from Portlandia
Stayed 1 night in Feb 2024
Response from Customer Care Team on 21 Feb 2024
Dear Gary,We're delighted to hear that you had a wonderful rest after your drive from Portlandia! ;) And that you found our renovated rooms tastefully done, with comfortable mattresses that provided you with a great night's sleep. Our mini kitchenettes are designed to enhance your convenience and comfort, and we're pleased they met your needs. Your feedback is truly appreciated, and we look forward to welcoming you back for another relaxing stay in the future!Best Regards,Guest Experience Team