Richmond Hotel Guide - Pet Friendly Hotels in Richmond, Lexington

"2nd floor rooms need significant upgrades. Breakfast same everyday. Powder eggs, sausage, waffles. Bathroom not clean. You have to ask for room cleaning, 24 hours in advance. Stayed 5 days, 2 people and 2 hangers. Asked for more and never delivered."

"Nice hotel. Staff was nice. The hotel is a little dated but our suite was large and spacious. Shower was awkward. The only thing was that that housekeeping didn’t come around until close to 5pm our second day there and we were getting ready to go out for dinner so it did not get cleaned. Having said that, I asked the front desk to please have them clean our room the next day. They came much earlier while we were out and they did a nice job."

"Newly renovated...and looks amazing. We've been staying here for many years and have mostly been pleased, but this weekend stay was awesome. Rooms renovated, lobby, breakfast and bar area, etc. We'll be back...again!"

"I paid their pre authorization charge (the entire cost of the room) and then didn’t get the money back. They wanted to charge me again for the room and said I’d be getting the original charge back soon. That’s all fine except for the fact that I didn’t have enough to pay for the room a second time. Because of this, I couldn’t pay for my room and it had to be canceled. I just came to meet up with someone in town the next day, but I had to drive four and a half hours back home the same night. It was incredibly inconvenient. I understand it’s a policy, but it’s not a great one."

"Okay"

"The room layout in the bathroom was strange. Corridor noisy."

"Overall, a nice property. If the things like carpet being dated and areas being dated, it’s a great spot."

"We have stayed here many times and it is always very nice"

"Pleasant place to stay...a bit dated but clean and great employees "