Rockland Hotels

"Checked out this morning and left something very important. Called the hotel to see if item was still in the room the lady on the phone was arguing with me stating to call in morning. When I asked if someone at the desk can possibly look she told me no one was there to look. I asked what time housekeeping usually get in she would not give me definite answer.As someone who works in the hotel industry I can say the front desk people need a course on friendliness. Overall front desk staff was rude!!"

"Ok"

"Very convenient hotel linked to the airport "

"Everything Mett needs except for the toilet"

"The good was the bed was comfortable and the water pressure in shower was good and it’s close to the airport. This hotel could use some updating and there are too many things to mention here. Outside parking lot area in in real rough shape. Many complained about the water pressure in the shower, mine was good although the last day the water was only lukewarm at best. I was there 4 nights and never did have anyone clean or restock toilet paper. The toilet started running and wouldn’t stop, I told the guy working the front desk as I was leaving around 6:30AM and when I came back in the evening it hadn’t been fixed. I didn’t eat the breakfast, although it looked about average. Overall, this hotel is ok for the price but certainly nothing special. It’s a bit worn and tattered. Although I didn’t use the shuttle it’s close to the airport so if you need a quick overnight stay, it would be fine. There are some decent restaurants down the street about half a mile or so. "

"Hotel could benefit from upgrades"

"Every time I am in the area this is always my favorite place to stay. The rooms are always clean and the bed is very comfortable. The amenities are nice and the indoor pool is nice too. Breakfast is good too. Staff is always pleasant. "

"Hot tub was not working bath tub was leaning overall had a good stay "

"The hotel is under construction, more noise than expected. The room was clean but found rotten food inside little fridge. Left medication in the room, contacted hotel a couple of hours after leaving and was told room was already cleaned and nothing was found. Not planning to stay there again. "