Garden

Reviews of Sleep and go Hotel

3 out of 5
Sleep and go Hotel
via Redipuglia,25, Fiumicino

Reviews

8.6

Excellent

Rating 10 - Excellent. 266 out of 516 reviews" "
Rating 8 - Good. 172 out of 516 reviews" "
Rating 6 - Okay. 49 out of 516 reviews" "
Rating 4 - Poor. 12 out of 516 reviews" "
Rating 2 - Terrible. 17 out of 516 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn

Travelled with family
Front desk woman was pleasant and helpful. Very nice shower, comfortable bed. Well maintained room. Simple.
Stayed 1 night in May 2024
Response from Sleep And Go Staff on 2 May 2024
Hi, we wanted to thank you for the nice review,Best regards

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, perfect for staying right before you have to get to the airport. They are very accommodatinv and helped us get a ride to the airport the next morning which arrived promptly at the time we requested. Couldn’t recommend it more.
Stayed 1 night in Apr 2024
Response from Lalli on 1 May 2024
HELLO WE THANK YOU SO MUCH FOR YOUR RATING, IT IS VERY IMPORTANT FOR US, A DEAR GREETING FROM ALL OF US

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The staff is very helpful and friendly. Room was clean. We arrived late at night and the check in was very easy. Very convenient location close to the airport for late arrivals or early departures.
Stayed 1 night in Apr 2024
Response from Staff on 30 Apr 2024
thanks for your review! we wish you a good day

6/10 Okay

Dina

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from STAFF on 29 Apr 2024
thanks for your reviewwe wish you a good day

10/10 Excellent

jean

Travelled with family
It was a perfect place to stay and get to the airport early. I could park our rent car with no problems. The staff was great and helpful.
Stayed 1 night in Apr 2024
Response from STAFF on 24 Apr 2024
THANK YOU SO MUCH FOR YOUR REVIEW AND WE WISH YOU A GOOD DAY

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities
Nice reception
Stayed 1 night in Apr 2024
Response from Lalli on 18 Apr 2024
Hi, thank you so much for the excellent rating you left, we hope to host you again in the future, greetings from all of us

10/10 Excellent

Vasiharan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from STAFF on 17 Apr 2024
Thank you for your review and we hope you have a good day

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a day rest and get up, ready for the airport.
Stayed 1 night in Apr 2024
Response from STAFF on 15 Apr 2024
GRAZIE PER LA TUA RECENSIONE TI AUGURIAMO UNA BUONA GIORNATA

4/10 Poor

Elle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
This hotel has roaches!!! We found one dead cockroach and one big live one that ran out from behind our mini fridge that we had to squish. Besides the roaches this place seemed okay: the check-in instructions were a little complicated but well communicated, it's close to the airport but not walkable so you will need to get a $25-35 cab to and from the airport. We booked this place to get a few hours of sleep before a 5am flight. Unfortunately there was a group of teenagers yelling and hanging out in the courtyard for hours during the night so we didn't get much sleep. Maybe the front desk needs to be staffed longer hours to prevent this kind of thing. No sleep roaches = cannot recommend this place!
Response from lalli on 11 Apr 2024
Dear Elle, we thank you for leaving your evaluation even if fortunately it is not common to the majority of our guests who appreciate the cleanliness in general, the quiet and tranquility of the place and in this hotel there are no cockroaches, of course being in in a country area an insect can happen anywhere and we certainly cannot be held responsible for the exuberance of other guests who are having fun at 10pm if you went to sleep early because you had to leave at 3am. The cost of transport does not depend on us, we cannot do anything, we wish you the best. Best regards, the Staff

6/10 Okay

Mary, Columbia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is grim and unattractive, but does offer the bare necessities. The front desk could not understand English, and therefore, could not help us with directions, although she tried. They do have ample free parking, which is amazing.
Stayed 1 night in Apr 2024
Response from laura on 10 Apr 2024
Good morning dear guest, the structure is a simple and clean 3-star hotel. Our reception has always offered information to all guests of all nationalities.We are not native speakers, but there have never been any problems.We thank you anyway and wish you a good day

8/10 Good

Laura

Stayed 1 night in Apr 2024
Response from STAFF on 29 Apr 2024
thanks for your reviewwe wish you a good day

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice… very convenient to FCO airport. Very nice.
Stayed 1 night in Apr 2024
Response from Lalli on 4 Apr 2024
Hi Deanna and thank you very much for leaving your excellent rating, warm greetings from all of us

6/10 Okay

Haley

Stayed 1 night in Mar 2024
Response from STAFF on 22 Apr 2024
Thank you for your review and we wish you a good day

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really nice, very convenient to air port. The name sleep and go fits perfectly
Stayed 1 night in Mar 2024
Response from Lalli on 31 Mar 2024
HI CARL, WE THANK YOU SO MUCH FOR LEAVING YOUR EXCELLENT REVIEW, WE ARE WAITING FOR YOU THE NEXT TIME YOU STAY AT FIUMICINO AIRPORT, GREETINGS FROM US

10/10 Excellent

Julio

Liked: Cleanliness, property conditions & facilities
Good service, they helped us program our shuttle and a very convenient self serve check in for late entrances
Stayed 1 night in Mar 2024
Response from Lalli on 16 Mar 2024
Hi Julio, thank you so much for your excellent rating, we look forward to seeing you next time, warm greetings from all of us

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Lalli on 8 Mar 2024
Hi Esther, we thank you so much for your excellent rating, we look forward to seeing you next time, best regards from the Staff

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to overnight before early flight out of Fiumicino. Room is basic but comfortable, couple of eating places nearby and 5’ away from an excellent grocery store
Stayed 1 night in Feb 2024
Response from Lalli on 22 Feb 2024
Thank you Paola for the excellent evaluation you left for us, in thanking you for choosing us we wish you a good day, greetings from all of us

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Parking is available. It is for the "sleep and go" guests.
Stayed 1 night in Feb 2024
Response from Lalli on 22 Feb 2024
Hi Lee, we thank you very much for the good evaluation you left for us, we thank you for choosing us, best regards The Staff

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, near the airport with options for transport. Restaurant on the premises which makes it a really nice option so you can relax after a flight.
Stayed 1 night in Feb 2024
Response from Lalli on 17 Feb 2024
Thank you Amber for leaving your excellent rating, it is very important for us, we wish you a good weekend, regards to the staff

8/10 Good

ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly good. The only complaint is that the shuttle to and from the airport (5 min drive) was 20 euros extra.
Stayed 1 night in Jan 2024
Response from Lalli on 13 Jan 2024
HELLO IVAN AND THANK YOU FOR YOUR EVALUATION, UNFORTUNATELY AS REGARDS TRANSPORT IT DOESN'T DEPEND ON US, WE CAN'T DO ANYTHING, I THINK THAT THE SHUTTLE WITH WHICH WE COLLABORATE MAKES THE BEST PRICE IN THE TERRITORY THE TAXI ARE VERY DISHONEST, GREETINGS TO THE STAF

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a night
This was perfect for a one night stay before going to airport. Conveniently close to airport and a short walk to bakery in the morning for breakfast. There is a steak house attached with a big menu for dinner. The hotel is nothing fancy but had everything we needed. I wouldn’t stay longer than 1 night. Used the uber app. to organize ride to airport
Stayed 1 night in Jan 2024
Response from Lalli on 13 Jan 2024
HELLO LLINDA, THANK YOU FOR YOUR GOOD RATING, IT IS VERY IMPORTANT FOR US, WE ARE WAITING FOR YOU NEXT TIME, BEST GREETINGS TO THE STAFF

6/10 Okay

Alessandra

Stayed 1 night in Jan 2024

8/10 Good

Rob.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lalli on 13 Jan 2024
WE THANK YOU SO MUCH FOR YOUR GOOD RATING, A DEAR GREETING FROM ALL OF US

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing customer service
Super nice receptionist and communication with the clients. Taxi from/to airport costs 20 euro in case someone wants to know. The rooms are up the stairs, but there is a cute lift for luggage or a wheelchair. It works during reception business hours 08:00-20:00 .
Stayed 1 night in Dec 2023
Response from Lalli on 25 Dec 2023
DEAR ANONYMOUS A BIG THANK YOU FOR YOUR EXCELLENT REVIEW, WE WISH YOU HAPPY HOLIDAYS, THE STAFF

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lalli on 18 Dec 2023
DEAR DAVID, WE THANK YOU SO MUCH FOR THE EXCELLENT RATING YOU LEFT US, IT IS IMPORTANT TO US, HAPPY HOLIDAYS FROM ALL OF US

10/10 Excellent

ANDRE

Stayed 1 night in Dec 2023
Response from Lalli on 14 Dec 2023
Hi Andre, thank you so much for your excellent rating, we hope to see you again soon, warm greetings from all of us

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Lalli on 14 Dec 2023
Hi David, thank you so much for your excellent rating, we hope to see you again soon, warm greetings from all of us

10/10 Excellent

mauricio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Lalli on 29 Nov 2023
Many thanks

6/10 Okay

Jeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle drivers were expensive and seemed to make up their own prices for trips
Stayed 1 night in Nov 2023
Response from Lalli on 25 Nov 2023
Hi, thank you for your opinion even though we hoped you would judge our hotel and not the transport, which we know is expensive but it doesn't depend on us but on the municipality of Fiumicino, greetings from all of us

10/10 Excellent

Eli Eliyahu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
You must use taxi from and to the sirport
Stayed 1 night in Nov 2023
Response from Lalli on 23 Nov 2023
Ciao Eli , grazie per la tua ottima valutazione , per noi è importante , saluti da tutti noi

10/10 Excellent

Niel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find.
On arrival we weren’t sure if we were in the right place from the road as it’s set a bit back but had a nice surprise when we entered the gate. This is a lovely place to stay, in November for us but I bet in Summertime it’s a stunning location. There’s a steakhouse attached which again doesn’t look great from outside but inside opens into a absolutely stunning restaurant/bar area. Room lovely and clean with comfy beds. Locality seems to be a bit of a Summer town and not set up for the Winter but this was just a stopover for a night so suited us perfectly.
Stayed 1 night in Nov 2023
Response from Lalli on 23 Nov 2023
Dear Neal, what can I say other than THANK YOU for your excellent rating, we are happy to know that you had a good time, we hope to host you again in the future, best regards THE STAFF

4/10 Poor

Dolores

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Security is intimidating-locked front gate, triple dead bolts on hotel rooms. Had to carry heavy carry on bags down from second floor as apparently the dumb waiter was not working.
Stayed 1 night in Nov 2023
Response from staff on 20 Nov 2023
Good morning dear guest. Are you sure you reviewed the right hotel? we have no bolts, and as per the description the rooms are on the first floor (the only existing floor) WITHOUT ELEVATOR. During service hours there is an automatic lift available for people with disabilities or very heavy luggage.

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lalli on 18 Nov 2023
Dear Dena, we thank you so much for your excellent rating, we hope to host you again, warm greetings from all of us

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel friendy staff
Stayed 1 night in Nov 2023
Response from Lalli on 13 Nov 2023
thank you Joseph awas a pleasure to host you, we hope to do so again in the future, warm greetings from all of us

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Friendly staff. Very Clean, Unique style.
Stayed 1 night in Nov 2023
Response from syaff on 13 Nov 2023
Thanks for your review.we wish you a good day

8/10 Good

Ciro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Furvia ,the person on guest service gave us excelent service. I recomend to put bottle on the vending machine. At
Stayed 1 night in Nov 2023
Response from staff on 9 Nov 2023
thank you so much for your review! Let's try to do the best!

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lalli on 6 Nov 2023
Hi Olga and thank you for the excellent rating! Warm greetings from all of us

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Lalli on 6 Nov 2023
HELLO LAURIE, THANK YOU VERY MUCH FOR YOUR EXCELLENT REVIEW, WE HOPE TO HOST YOU AGAIN IN THE FUTURE, A DEAR GREETING FROM ALL OF US

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great staff
John Luca was fabulous! He was very helpful with restaurants and directions.
Stayed 1 night in Nov 2023
Response from Lalli on 5 Nov 2023
HELLO DEBRA, IT WAS A PLEASURE HOSTING YOU, THANK YOU FOR YOUR EXCELLENT EVALUATION. A DEAR GREETING FROM GIANLUCA AND FROM EVERYONE.

10/10 Excellent

Dennis

Stayed 1 night in Oct 2023
Response from Lalli on 5 Nov 2023
HELLO DENNIS, WE THANK YOU SO MUCH FOR YOUR EXCELLENT RATING, IT IS VERY IMPORTANT FOR US TO ALWAYS IMPROVE, GREETINGS FROM ALL OF US

10/10 Excellent

Kim

Stayed 1 night in Oct 2023
Response from Lalli on 5 Nov 2023
HELLO KIM, WE THANK YOU SO MUCH FOR YOUR EXCELLENT RATING, WE ARE WAITING FOR YOU THE NEXT TIME YOU LAND IN FIUMICINO, GREETINGS FROM ALL OF US

10/10 Excellent

Rhonda, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was actually surprised by this hidden gem. Make sure you eat before getting there, limited dining options without a car and the steakhouse doesnt open until 730 pm. That said, the ladies working up front were welcoming, the property was clean, the rooms comfortable.
Stayed 1 night in Oct 2023
Response from Lalli on 1 Nov 2023
HELLO RHONDA, IT WAS A TRUE PLEASURE HOSTING YOU! THANK YOU FOR YOUR EXCELLENT REVIEW, UNFORTUNATELY IN ITALY THE RESTAURANTS DO NOT OPEN BEFORE 7.15 AM, WE SEND YOU A DEAR GREETING FROM ALL OF US

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport. Staff very friendly.
Stayed 1 night in Oct 2023
Response from Lalli on 1 Nov 2023
HI THOMAS, WE THANK YOU FOR LEAVING YOUR EXCELLENT REVIEW, WE ARE WAITING FOR YOU NEXT TIME A WARM GREETINGS FROM THE STAFF

8/10 Good

Eugene

Liked: Cleanliness, property conditions & facilities, room comfort
Good place if you need to be close to the airport.
Stayed 1 night in Oct 2023
Response from Lalli on 1 Nov 2023
DEAR EUGENE, WE THANK YOU FOR LEAVING YOUR OPINION, A DEAR GREETING FROM THE STAFF

4/10 Poor

Ove Ladefoged

Travelled with partner
Top expensive. Not value for money. Very kind staff although. It reminded us more of a hostel for backpackers.
Stayed 1 night in Oct 2023
Response from Lalli on 1 Nov 2023
DEAR OVE, WE THANK YOU FOR LEAVING YOUR OPINION, A DEAR GREETING FROM THE STAFF

6/10 Okay

Emanuela

Stayed 1 night in Oct 2023

8/10 Good

Lars

Stayed 1 night in Oct 2023
Response from Lalli on 1 Nov 2023
HELLO LARS WE THANK YOU SO MUCH FOR THE EXCELLENT RATING YOU HAVE GIVEN FOR US! WE ARE WAITING FOR YOU NEXT TIME GREETINGS FROM ALL OF US

8/10 Good

Ritva

Stayed 1 night in Oct 2023
Response from Lalli on 1 Nov 2023
HELLO RITVA WE THANK YOU SO MUCH FOR THE EXCELLENT RATING YOU HAVE GIVEN FOR US! WE ARE WAITING FOR YOU NEXT TIME GREETINGS FROM ALL OF US

2/10 Terrible

raul

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Reception closes at 11pm
We had a late flight so we arrived at 1 am only to find that reception closes at 11pm. What a nightmare. Would not recommend. When i booked nowhere wss i told of this.
Stayed 1 night in Oct 2023
Response from Sleep And Go Staff on 27 Oct 2023
Dear Raul,thank you for spending your time this way, and leave this kind of review.Actually you've got, like all the guests, an automatic message as soon as you've made the reservation about times and rules.You received 2 extra message 3 days in advance and we also tried to contct by all the contacts you gave us.We never had a message or a call back from you.At the end, even if expedia and hotels.com allow us to not give the room to the guest who didn't follow the hotel's terms and conditions you wait only 10 minutes and you ve got the room.Having this feedbacks from ""guest"" like you will not stop us to continue to help the guest and go beyond.We wish you a very good day.

8/10 Good

Dina

Travelled with group
Liked: Cleanliness, staff & service, room comfort
They should explain in a more visible place that the hotel does not include airport shuttle in the total price. That the client has to play extra to get a ride from airport and hotel and then again hotel to airport. Adding a 40 euros to the cost per night.
Stayed 1 night in Oct 2023
Response from staff on 26 Oct 2023
thanks for your review! we do not have the transfer service included (we did not write free on the description but available)2 person 25 euro in the night (in the morning 20 euro)