Roosevelt Island Holidays

Staff was courteous and helpful

The WiFi was spotty the two days we were staying. The staff gave us a modem but that didn’t help much. If you’re on vacation but still needing to work, I wouldn’t stay here. But for convenience and location—access to KTown—were excellent!

Small room but very clean

Well located on upper east side, very friendly and efficient staff, the most comfortable bed I have ever slept in!

We had such a wonderful stay at Pendry Manhattan West. The hotel is absolutely beautiful—exquisite, tasteful, blissfully quiet, and impeccably clean. Our corner suite was truly impressive, with expansive windows wrapping around the room and offering breathtaking views in multiple directions across Manhattan. The luxurious bath and modern, refined design made it a serene retreat after a full day exploring the city. A special mention goes to Oksana, the director/manager, whose attentiveness and genuine care made us feel so welcomed. She handled everything with such thoughtfulness and professionalism that we left feeling truly valued as guests. Her warmth and dedication left a lasting impression on us. The location couldn’t be more convenient—right outside Penn Station—making travel logistics effortless. From the elegant design to the exceptional service, our experience here was nothing short of perfect, and we will absolutely be returning. Highly recommend!