Melrose Hotel Guide - Saint Cuthbert's Way hotels in Melrose, United Kingdom.

"Plug socket sparked and started crackling so took phone of charge. Tried to turn shower on and electrics tripped and hasn’t worked since 23.00. Main light works so assuming it’s not connected to the rooms electrics since: Tv, kettle, chargers, lamps, shower and extension leads won’t work at all. Showers won’t work and no hot water. Reception man said there was fire day before so getting things back and running. Didn’t find out until we checked in and no prior messages or emails indicating this. Absolutely horrendous time here."

"Beware! Spend a bit more and forget about this dump. This is a poorly maintained, filthy ghost house where nothing works. The walls if my room were so thin that I could make out the conversation my neighbors were having. I had to wrong the doorbell fir 19 minutes before the host showed up and I never saw her again. The entrance was filthy with carpet stains all over the floors. Avoid it !!"

"Beautiful location. Nice room - the shower head was a bit floppy though and bath plug I had to wedge some soap underneath to drain the bath. Great staff. Good breakfast (seemed a little small but I could probably have asked for two of everything with my Scottish breakfast.) Good parking."

"Clean room, friendly and helpful staff, great location. "

"Hotel was spotless and generally spectacular. Major issue was not being able to get a lounger at the spa, and when mentioned to the spa staff very little was done to help (there were many loungers not being used, and proper policing would have made this more enjoyable for all) A handful of others had the same experience. Overall, the spa overpromised and under delivered for us, but stay was otherwise flawless"

"Breakfast and location are good."

"It was the best buffet breakfast our family has had. Quality ingredients, fresh, a variety of options. Fresh juices, smoothies, hot options, omelet station, tea and coffee. Just great! "

"Breakfast was great, staff was very helpful. We loved our view of the castle"

"Fantastic experience. The staffs are very polite"