San Felipe Hotel Guide - Hotels with Pool in San Felipe, Santa María de Guía de Gran Canaria

"The location can’t be beat. Loved the beachfront view from my balcony on a high floor. Also loved the buffet dinner on Friday night (European cuisine). My only complaint is that I was unable to use the in-room safe because it was too difficult to operate."

"Breakfast was fabulous and the hotel has great amenities. The Michelin restaurants were world class but the general restaurant (1890) was ok but there was too big a difference between the quality of the restaurants. The biggest issue was the main bar where the service in the evening was very poor with a 25 min wait to get a drink. Many people were unhappy about this. Overall the hotel is very nice but be prepared for the bar.."

"Hotel is centrally located, close to cruise pier, bus station and walking distance to beach and restaurants."

"Nice hotel, nothing complain about"

"Internet no work in some rooms Safe box no work,coffee machine no work "

"We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the room was broken / could not even load a WhatsApp message. If this is the 'standard' that Occidental hotels holds themself to then they should reclassify this as a 2-3* hotel. I have stayed in cleaner, better 3* hotels for 1/3rd of the price. We would certainly not recommend anyone stays here or mistakes it for a luxury experience. It is a box-ticking "4*" hotel which on closer inspection does not live up to this grade. "

"I stayed for three nights and had a very pleasant experience. The staff was warm, courteous, and extremely helpful — thank you again for assisting me in finding an EU power adapter. The breakfast buffet was excellent, considering the room price. It was honestly as good as the breakfast at a five-star hotel I stayed at later on the island. The hotel is guest-friendly, with water, fruit, and snacks available throughout the day, which I really appreciated. The room was spacious. While my room was older, it was well maintained and comfortable. My only complaint would be the shower — the water pressure was quite low, and the tub was on the smaller side and was the only thing that was not dated. The town itself is quiet and tranquil, and the hotel is conveniently located right in the center, making it easy to access shops and take care of daily needs. The surrounding area is also beautiful, and I found driving around to be a pleasure wherever I went. Overall, my stay was relaxing, and I only wish I had scheduled a few more days. "