Exterior

Reviews of Hotel Caza Fisherman's Wharf

4 out of 5
Hotel Caza Fisherman's Wharf
1300 Columbus Avenue, San Francisco, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2347 out of 3540 reviews" "
Rating 8 - Good. 784 out of 3540 reviews" "
Rating 6 - Okay. 245 out of 3540 reviews" "
Rating 4 - Poor. 99 out of 3540 reviews" "
Rating 2 - Terrible. 65 out of 3540 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very convenient for parking, walking, and family oriented.
Stayed 2 nights in Apr 2024

6/10 Okay

Nasim

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good but the Lady who checked me in was rude and not helpful.
Stayed 4 nights in Apr 2024

8/10 Good

Aida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, we got early and they let us check in early. the only thing is that our view was to an alley that was ugly and dirty. The trash container was there. But everything else was good.
Stayed 1 night in Apr 2024

10/10 Excellent

Alan John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
former Holiday Inn the hotel has been fully refurbished. The hotel has a great location at the end of Columbus Ave and is close to Fishermans Wharf in a fairly quiet safe area. Public transport includes the 30 Bus (Chinatown, Union Sq) The historic F Line trolley buses and the famous Cable Cars. The hotel has a bar/restaurant with breakfast available and complimentary coffee in the morning. There is a small popular heated outdoor swimming Pool . Rooms are clean & modern and cleaned everyday. A good choice fot a stay in San Francisco.
Response from Hotel Caza on 1 May 2024
Hello Alan,Thank you for your endorsement of our boutique offering here in Fisherman's Wharf! We are so glad you enjoyed our prime location as well as our recent upgrades, and we love that you made use of our common area with breakfast offerings, our CAZBAR, Game Zone, and community feel.We hope you took a dip in our heated pool and utilized our e-bikes during your stay, and we would love to have you back one day!Warm regards,The team at Hotel Caza

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great spot. Parking was a bit pricey
Stayed 1 night in Apr 2024
Response from Hotel Caza on 1 May 2024
Hello Michelle,Thank you for joining us and we hope we can entice you back. Perhaps your next visit to San Francisco won't require a car!Warm regards,The team at Hotel Caza

10/10 Excellent

Gloria

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front door, receiving. Very nice and good at his job. Even the bar very nice people
Stayed 7 nights in Apr 2024
Response from Hotel Caza on 1 May 2024
Good afternoon Gloria,It was our pleasure to welcome you warmly to Hotel Caza, and we will pass along your compliments to our front desk team as well as our crew at the bar!Join us again soon!Cheers,The team at Hotel Caza

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy to get to, walkable, and clean. Loved our stay. Can’t wait to come back.
Stayed 2 nights in Apr 2024
Response from Hotel Caza on 30 Apr 2024
Good afternoon Kevin,We loved hosting you! We're glad you found us so easily and settled in so comfortably. We will pass along your compliments for our housekeeping team, and we await your return!Cheers,The team at Hotel Caza

6/10 Okay

michael, Peterborough

Travelled with family
Disliked: Property conditions & facilities
There was a lot of outside noise. When we opened our blinds we were directly staring at a dirty alley and had MANY people walking by and standing in the alley way at our window. It was uncomfortable and left us feeling unsafe.
Stayed 2 nights in Apr 2024
Response from Hotel Caza on 29 Apr 2024
Good afternoon Michael,While we hope you enjoyed our location by the bay overall, and that you found time to enjoy the many amenities that set us apart, we share your frustration that outside noise encroached. We take security very seriously at Hotel Caza, and hope you felt secure within our property overall.Kind regards,Your friends at hotel Caza

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were clean and very quiet, so was fitness center. I was really happy to be within walking distance to Pier 39
Stayed 1 night in Apr 2024
Response from Hotel Caza on 29 Apr 2024
Hello Kristi,We love that you took full advantage of our proximity to Pier 39, and well as our well-equipped fitness center! We hope to serve as your home base in the city again!Warm regards,Your friends at hotel Caza

6/10 Okay

Alena

Travelled with family and small children
Liked: Staff & service
Very small rooms,
Stayed 1 night in Apr 2024
Response from Hotel Caza on 29 Apr 2024
Hello Alena,We wish you had felt you had more room to spread out in our rooms, and we do hope for another chance to impress one day.Kind regards,Your friends at hotel Caza

10/10 Excellent

Najieb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this property is an excellent choice. The staff were warm and kind. The rooms and property were spotless. The location (Fisherman's Warf) is very trendy and highly walkable - only minutes away from the water by foot, and a short uber ride from many local attractions. The only critique I have of the place was that the water pressure in the showers were a bit on the low side, but I honestly can't think of anything else. For what you pay, it's an excellent choice and I would be happy to stay at Hotel Caza again.
Stayed 2 nights in Apr 2024
Response from Hotel Caza on 29 Apr 2024
Hello Najieb,It was our pleasure to extend the warm welcome we are known for at Hotel Caza! We will share your compliments with our hardworking housekeeping team, and we're glad our Fisherman's Wharf location worked so well for you!We appreciate knowing what details you would change for next time, and we hope we can host you again one day.Warm regards,Your friends at hotel Caza

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Caza on 29 Apr 2024
Good afternoon Sage,We loved hosting you in the city, and we hope you found time to enjoy the many amenities that set us apart here at Hotel Caza, such as our heated pool, bike rentals, Game Zone, and more!Come back to see us soon!Warm regards,Your friends at hotel Caza

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Convenient!
Stayed 1 night in Apr 2024
Response from Hotel Caza on 26 Apr 2024
Hello Nathalie,We appreciate your five-star rating and we hope your travels will bring you back to Hotel Caza one day soon.Warm regards,Your friends at Hotel Caza

10/10 Excellent

Nollie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing experience
Stayed 1 night in Apr 2024
Response from Hotel Caza on 25 Apr 2024
Good afternoon Nollie,We loved hosting you at Hotel Caza and are delighted to hear you enjoyed a perfect visit! Until next time!Kind regards,The team at Hotel Caza

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo muy bueno limpio bello gracias
Stayed 3 nights in Apr 2024
Response from Hotel Caza on 25 Apr 2024
Hello Hector,Thank you for sharing your compliments, and we are delighted you found our hotel to be clean and inviting. Until next time!Warm regards,The team at Hotel Caza

6/10 Okay

Suk Han Miranda

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
After checking out even go to toilet need a key and there isn’t anybody in the reception area. Finally go to the bar to borrow the key.
Stayed 1 night in Apr 2024
Response from Hotel Caza on 24 Apr 2024
Good afternoon Suk Han Miranda,We hope you enjoyed your stay while you were with us, though we apologize for the inconvenience you experienced with a lack of access to a restroom post-check-out.We hope we can earn your higher score one day.Kind regards,Your friends at Hotel Caza

10/10 Excellent

ronald

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff
Stayed 1 night in Apr 2024
Response from Hotel Caza on 24 Apr 2024
Hello Ronald,Thank you for sharing your top score with us! It was a pleasure to host you, and we hope to see your next reservation cross our desk one day soon!Warm regards,Your friends at Hotel Caza

10/10 Excellent

Sau Yui Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Pier 39, public transportation
Stayed 3 nights in Apr 2024
Response from Hotel Caza on 24 Apr 2024
Hello Sau Yui Jennifer,As you discovered, we are located perfectly for exploring the best of the city! Thank you for joining us at Hotel Caza, and do come again!Cheers,Your friends at Hotel Caza

8/10 Good

Eren

Business traveller
Liked: Cleanliness, staff & service
A bit dated
Stayed 2 nights in Apr 2024
Response from Hotel Caza on 24 Apr 2024
Good afternoon Eren,While we trust you enjoyed your stay overall, we appreciate your feedback and look forward to completely wowing you in the future.Cheers,Your friends at Hotel Caza

10/10 Excellent

Callie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great, amentities were great for a family stay. Convenient location by majour tourist attractions. When we return we will stay here again. What a great experience.
Stayed 1 night in Apr 2024
Response from Hotel Caza on 23 Apr 2024
Hello Callie,We are thrilled you loved your stay with us in the city ! We cannot wait for your promised return!Warm regards,The team at Hotel Caza

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little gem. We are very pleased with our stay at Hotel Caza at Fisherman’s Wharf. The staff, from he front desk to housekeeper, were extremely friendly. The gym had nice equipment, pool was nice and they had water filling machines throughout the hotel. This hotel has a bar for adults and plenty of games for all. The hotel is across from Canery Row, and is walking distance to Ghirardelli Square, Pier 39 and many many restaurants. We throughly enjoyed our stay.
Stayed 3 nights in Apr 2024
Response from Hotel Caza on 23 Apr 2024
Hello Angela,We are so glad you discovered us here by Fisherman's Wharf! As you noted, we have something for everyone in our community-minded lobby, and we're glad you enjoyed our pool as well! We agree that our location is perfect for exploring the city, and we hope you found time to take our bikes out for a spin as well!Until next time!Cheers,Your friends at Hotel Caza

10/10 Excellent

Jeff, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful
Stayed 3 nights in Apr 2024
Response from Hotel Caza on 26 Apr 2024
Good afternoon Jeff,What a pleasure to receive your five-star approval! Hurry back!Warm regards,Your friends at Hotel Caza

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and receptionists were excellent, helpful and friendly. Truly enjoyed our stay!!!
Stayed 3 nights in Apr 2024
Response from Hotel Caza on 22 Apr 2024
Good afternoon Sandra,It was our pleasure to provide the five-star hospitality you can always expect from us at Hotel Caza! Come back to see us again the next time San Francisco calls to you!Cheers,The team at Hotel Caza

4/10 Poor

Tuan, Chula Vista

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Person from the front desk knocked, then before I could open the door, he unlocked it and entered our room while we were in there. That really bothered me and made me uncomfortable for the rest of my stay
Stayed 2 nights in Apr 2024
Response from Hotel Caza on 22 Apr 2024
Hello Tuan,We apologize that you experienced this, as you are correct that personnel should not enter any room before being allowed entry. We trust that the rest of your stay proved positive, but are sorry this interaction marred your overall impression.We hope we can earn your full trust one day.Warm regards,The team at Hotel Caza

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service
The room was clean and the hotel is in a convenient location. front desk are friendly and helpful. My only complaints are: 1) the hotel has a cloying and nauseating scent that is pumped into the foyer. 2) we had vip benefits and a supposed upgrade but the room was basic and they placed us in a first floor room. We mentioned we were nervous about noise which they told us should be no problem. However, the hallways were noisy and of course most days had a garbage truck at 6-7am. Lastly, their food to go area indicates regulate drip coffee and tea as complimentary and I had a tea, no problem the first night. The next night, different bartender /clerk who was not too friendly to begin with then tried to charge me $2 for a 3/4 cup of hot water and tea bag. She said the complimentary tea was only in the morning despite this not being indicated anywhere and despite my tea being complimentary the previous night. Definitely left me with a less than positive impression on the hotel.
Stayed 4 nights in Apr 2024
Response from Hotel Caza on 22 Apr 2024
Good afternoon Amy,Thank you for sharing your detailed review with us. We love hearing that you enjoyed a warm welcome upon check-in, and that you found our boutique hotel to be clean and perfectly situated in the city.We apologize for any confusion regarding the times of our morning complimentary coffee and tea services. Based on your experience, we will ensure this information is clearer.We hope we can welcome you back one day for a perfect stay.Warm regards,The team at Hotel Caza

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very well situated to restaurants and Fisherman’s Wharf. Was clean and tidy and staff were very helpful. We were disappointed that the room did not have a fridge and told them and they produced one in 15 minutes! The only thing we would have liked was proper cups in the rooms and not cardboard/ paper cups. Excellent place to stay and good value for money.
Stayed 6 nights in Apr 2024
Response from Hotel Caza on 22 Apr 2024
Hello James,It was our pleasure to ensure you had a fridge upon request, and we're glad you took full advantage of our prime location here by Fisherman's Wharf!We have noted your desire for cups in the room, and we hope you will join us again the next time you're in the city!Warm regards,The team at Hotel Caza

10/10 Excellent

Jodi

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were so helpful and kind. They helped me with my bags and stayed connected with me via text. I brought my chocolate lab and the accommodations were great.
Stayed 1 night in Apr 2024
Response from Hotel Caza on 22 Apr 2024
Hello Jodi,We are indeed known for our warm welcome here at Hotel Caza, and we're glad you felt at home from the moment of arrival! As you discovered, we love welcoming our four-legged friends as well, and we hope to see you both again one day!Cheers,The team at Hotel Caza

8/10 Good

Lyndsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location at Fisherman’s Wharf. Can easily walk to great restaurants. Caught the tour to Alcatraz and the Big Bus hop on hop off tour nearby. Would be great for families. Had the free bike rentals but we didn’t have time to use them.
Stayed 2 nights in Apr 2024
Response from Hotel Caza on 22 Apr 2024
Hello Lyndsay,We love that you explored the best of San Francisco right from our doors! As you noted, it's easy to catch the Big Bus just outside, and we're glad you found time to see Alcatraz as well! Next time, you'll have to plan to take our free bikes over the Golden Gate Bridge!Until then!Warm regards,The team at Hotel Caza

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the accommodations and the hotel! Amazing staff! The only problem i have is the extra costs when you show up to check in. It cost us an extra $100 a night that are not included and are in the fine print for taxs and parking.
Stayed 3 nights in Apr 2024
Response from Hotel Caza on 19 Apr 2024
Hello Michael,We are sorry to learn that our standard fees and taxes caught you by surprise, as we do strive for transparency in this regard. We hope our team members made sure you were aware of our many included perks, such as our bike rentals, Game Zone, heated pool, milk and cookies hour, and coffee service.We appreciate your positive score and hope to welcome you back.Warm regards,The team at Hotel Caza

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and really good service
Stayed 4 nights in Mar 2024
Response from Hotel Caza on 19 Apr 2024
Good afternoon Roxana,It was our pleasure to showcase the five-star hospitality we are known for here at Hotel Caza! Thank you for joining us and do come again!Warm regards,Your friends at Hotel Caza

6/10 Okay

Alonzo

Travelled with family
Liked: Cleanliness, staff & service
Umbrellas were nice to have considering the weather was terrible. Room view was terrible.
Stayed 2 nights in Apr 2024
Response from Hotel Caza on 19 Apr 2024
Hello Alonzo,While we wish your room had featured a more inspiring view, we're glad we could provide the umbrellas needed so rainy weather didn't hinder your exploration of San Francisco.We look forward to situating you in a room with a more impressive view next time!Kind regards,Your friends at Hotel Caza

8/10 Good

Maureen Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and quiet at night. Bed was comfortable. We felt the location was ideal for anyone who likes to walk to things. 15 minute walk to pier 39,25-30 min walk to China town and 20 minutes to little Italy.
Stayed 5 nights in Apr 2024
Response from Hotel Caza on 18 Apr 2024
Good afternoon Maureen,We love hearing that you enjoyed a quiet, comfortable stay with us here in the city, and we agree that our location is ideal! We're glad you so thoroughly explored our city from our doors, and we hope we can entice you back one day!Kind regards,The team at Hotel Caza

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with the location for it was walkable to many attractions. Great amenities and wonderful staff.
Stayed 3 nights in Apr 2024
Response from Hotel Caza on 16 Apr 2024
Good afternoon Penny,We are delighted you discovered us here by Fisherman's Wharf so you could take full advantage of our prime location! It was a pleasure to welcome you warmly and we hope to see you again.Warm regards,The team at Hotel Caza

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great, the staff was extremely friendly. The room was always clean and taken care of, we appreciate everything about our stay with Caza Hotel!
Stayed 4 nights in Apr 2024
Response from Hotel Caza on 16 Apr 2024
Hello Tara,Thank you for discovering our friendliness, comfort, and prime location here at Hotel Caza! It was a pleasure to host you, and we hope to see you again before too much time has passed. Our heated pool and Game Zone await!Cheers,The team at Hotel Caza

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Hotel Caza on 17 Apr 2024
Hello Jason,Greetings from San Francisco! We are delighted to earn your top score, and we hope to see you again should your travels bring you back to the city!Warm regards,Your friends at Hotel Caza

8/10 Good

Ross, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff
Stayed 3 nights in Apr 2024
Response from Hotel Caza on 15 Apr 2024
Good afternoon Ross,We agree that our location here by the bay is hard to beat! Thank you for allowing us to pamper you, and we hope to see you again!Cheers,Your friends at Hotel Caza

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful.
Stayed 4 nights in Apr 2024
Response from Hotel Caza on 15 Apr 2024
Good afternoon Tammy,We love welcoming our guests with open arms, and are happy you felt right at home. Until next time!Cheers,Your friends at Hotel Caza

10/10 Excellent

Eve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Person checked us in was awesome, walkable to restaurants, clean
Stayed 1 night in Apr 2024
Response from Hotel Caza on 15 Apr 2024
Hello Eve,We love that you enjoyed such a warm welcome to Hotel Caza, and that you made yourself at home with us. We hope to repeat the experience one day!Kind regards,Your friends at Hotel Caza

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and hotel. It met our needs perfectly and staff was awesome. Can’t wait to go again!
Stayed 1 night in Apr 2024
Response from Hotel Caza on 15 Apr 2024
Hello Sarah,Awesome is what we love to hear! We, too, can't wait for your promised return!Cheers,Your friends at Hotel Caza

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly! It was very clean. The heater in our room was noisy. No coffee pot or microwave. There was a refrigerator. Close to bus stops and within walking distance to Fisherman’s Wharf!
Stayed 9 nights in Apr 2024
Response from Hotel Caza on 15 Apr 2024
Good afternoon Laura,It was our pleasure to extend the friendly welcome we are known for here at Hotel Caza, and we appreciate your suggestions for improvement as well. Thank you for embracing our central location close to public transit, and we hope to see you again.Warm regards,Your friends at Hotel Caza

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities like the game room (lots to do, and very cute hangout spot) and pool were nice. We appreciate the little details like milk & cookies hour and the postcard mail box (they provide uniquely-designed postcards and include postage). Self-serve coffee and tea are complimentary; but hot chocolate packets would be a great addition for the kids. Decent snacky/breakfast items at the cafe, but you’ll be paying convenience prices. Rooms were great. Clean and comfortable. I don’t know why, but hotels never seem to have enough towel hooks for 4 guests and a hand towel. Also, no bathroom fan so it got extremely steamy. Staff was very friendly, helpful, welcoming…all the things that you’d hope for in hospitality. The building was a bit noisy here and there. Mechanical noises, heavy doors, occasional dumpster in the alley-type sounds. Nothing too disruptive. Location: walking distance to Fisherman’s Wharf and the Embarcadero, without being in the thick of it, traffic-wise. Lots of food options close by (we LOVED Board and Drink across the street for breakfast, and Pizza Zone for cheap eats). Really enjoyed our stay and would stay again!
Stayed 3 nights in Apr 2024
Response from Hotel Caza on 15 Apr 2024
Hello Michelle,Thank you for sharing your detailed review and positive score with us! It was such a pleasure to welcome you to Hotel Caza, where you could discover for yourself all the details that set us apart. We're glad you utilized our fun mailbox program and enjoyed our Game Zone and milk and cookies with the kids, and we love your suggestion for hot cocoa in the mornings.We're glad you found our CAZ2GO area to be convenient in the mornings, and that you enjoyed our proximity to Fisherman's Wharf. We can't wait to see you again!Cheers,Your friends at Hotel Caza

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the hotel, very clean, loved it was walking distance to everything, loved the bar
Stayed 3 nights in Apr 2024
Response from Hotel Caza on 12 Apr 2024
Good afternoon Susana,Thank you for sharing your glowing review! We loved hosting you here by Fisherman's Wharf, and we're glad our location and bar proved perfect for your needs! Hurry back!Cheers,Your friends at Hotel Caza

10/10 Excellent

Courtney

Stayed 2 nights in Apr 2024

10/10 Excellent

Gabriela

Stayed 2 nights in Apr 2024

6/10 Okay

Robert

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Hotel Caza on 15 Apr 2024
Good afternoon Robert,Thank you for taking the time to share your score with us, and we do look forward to ensuring a perfect stay should you join us again one day.Kind regards,Your friends at Hotel Caza

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and loved the game room amenities!
Stayed 5 nights in Apr 2024
Response from Hotel Caza on 12 Apr 2024
Hello Tiffany,Thank you for embracing our location here by the bay! We're glad you joined us in our Game Zone, and we hope you also utilized our bike rentals and heated pool during your stay!Warm regards,Your friends at Hotel Caza

10/10 Excellent

Shannon, Mukilteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Loved the free bike rentals. Friendly staff. Also really liked the fun decor. Game area is a nice option especially for those with kids.
Stayed 3 nights in Apr 2024
Response from Hotel Caza on 11 Apr 2024
Hello Shannon,We love that you took advantage of our free bike rentals to explore the city! Thank you for joining us in our Game Zone as well, and we hope we can make you and your family right at home with us again one day.Cheers,The team at Hotel Caza

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to Fisherman’s warm and china town. Felt really safe around hotel.
Stayed 1 night in Apr 2024
Response from Hotel Caza on 10 Apr 2024
Hello Todd,As you discovered, our location by Fisherman's Wharf is hard to beat! We're glad you felt safe at every turn, and we hope we can welcome you back one day soon.Kind regards,Your friends at Hotel Caza

8/10 Good

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fantastic in terms of location and amenities for traveling with teenagers. Would definitely stay again however I’d probably request a room away from the alley. The area is loud in general (not the hotel’s fault) but the windows are thin and there seemed to be a lot going on by our window. Our room could have used a little TLC (rug and bathroom deep cleaned, bathroom door handle fixed) but it could have been worse. Would definitely still stay again based on the friendliness of staff, lounge area on the mail floor and ease of parking.
Stayed 3 nights in Apr 2024
Response from Hotel Caza on 10 Apr 2024
Hello Cara,Thank you for joining us for a fun-filled stay with your family! We love that you all took advantage of our unique amenities, such as our fun Game Zone, and we would be happy to ensure a room further removed from any street noise the next time you join us.We have noted where else you see room for improvement, and we can't wait to completely wow you next time!Warm regards,Your friends at Hotel Caza

8/10 Good

Kelsey, Portland

Stayed 2 nights in Mar 2024
Response from Hotel Caza on 29 Apr 2024
Hello Kelsey,Thank you for taking the time from your day to share your complimentary score. We hope to make you right at home with us again soon.Cheers,Your friends at hotel Caza