Lobby
Check availability

Reviews of Fairfield Inn & Suites by Marriott San Jose North/Silicon Valley

3 out of 5
Fairfield Inn & Suites by Marriott San Jose North/Silicon Valley
656 America Center Court, San Jose, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 625 out of 816 reviews" "
Rating 8 - Good. 126 out of 816 reviews" "
Rating 6 - Okay. 36 out of 816 reviews" "
Rating 4 - Poor. 13 out of 816 reviews" "
Rating 2 - Terrible. 16 out of 816 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

guillermo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Rheyanna on 23 Apr 2024
Thank you so much for your kind words! We appreciate you staying with us!

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the area surrounding the hotel. Very quick way to get on the freeway ramp. The staff were very helpful and very knowledgeable of the hotel.
Stayed 2 nights in Apr 2024
Response from Cytlali (Front Desk Agent) on 21 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your positive stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management and front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Tammi, VACAVILLE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and very nice. Beds were comfortable and the staff were so kind and very accommodating. Breakfast was good and all in all, price was great for everything we got. Would stay here again.
Stayed 1 night in Apr 2024
Response from Cytlali on 21 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your positive stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management and front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Manraj

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good place to stay at
Stayed 3 nights in Apr 2024
Response from Cytlali on 21 Apr 2024
On behalf of the entire hotel team, I want to thank you for sharing about your positive stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our management and front desk team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub and pool were clean and updated. The lobby area was inviting and the staff was very friendly.
Stayed 1 night in Apr 2024
Response from Rheyanna on 15 Apr 2024
Thank you for your kind words! We appreciate you booking with us!

10/10 Excellent

Lerpong, Burbank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for business and weekend escape
Stayed 1 night in Apr 2024
Response from Rheyanna on 14 Apr 2024
Thank you for your kind words! We appreciate you booking with us!

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel!
Stayed 2 nights in Apr 2024
Response from ab on 10 Apr 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

Joanna, Crescent City

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Apr 2024
Response from ab on 10 Apr 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Alina

Stayed 1 night in Apr 2024
Response from Rheyanna on 29 Apr 2024
Thank you for your kind words! We appreciate you staying with us!

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean! Everything's accessible
Stayed 2 nights in Apr 2024
Response from AB on 6 Apr 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in great condition. Beds are really comfortable, breakfast is amazing, check out time is at noon. Location was in a nice quiet area near walking/jogging trails.
Stayed 1 night in Apr 2024
Response from AB on 6 Apr 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

Kapil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay for my family visiting from abroad. I highly recommend this hotel.
Stayed 3 nights in Mar 2024
Response from AB on 6 Apr 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower head was too strong. The breakfast was great it had a healthy options. I also appreciated the fact that it was till 10:00 AM for us to late sleepers.
Stayed 5 nights in Mar 2024
Response from AB on 5 Apr 2024
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. But the plan is to keep getting better and better, and we hope to cherish clients like you by earning your business again and again!

8/10 Good

KRISTIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Rheyanna on 5 Apr 2024
Thank you for your kind words! We appreciate you booking with us!

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Third time here.
Stayed 1 night in Feb 2024
Response from AB on 4 Apr 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Alexis

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from AB on 2 Apr 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AB on 2 Apr 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

Wrick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained, and great staffs. The breakfast was also very good. Overall excellent experience
Stayed 5 nights in Mar 2024
Response from AB on 31 Mar 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. Attentive staff, excellent amenities and tasty breakfast. Highly recommend this hotel. 😊
Stayed 1 night in Mar 2024
Response from AB on 30 Mar 2024
Thank you for choosing us and giving us a perfect 5/5 rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 Excellent

Katlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great experience and so fun for the kids!
Stayed 2 nights in Mar 2024
Response from AB on 29 Mar 2024
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night passing through would love to have all our stays this wonderful
Stayed 1 night in Mar 2024
Response from ab on 18 Mar 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Natalia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Nice and clean, service is very good.
Stayed 2 nights in Mar 2024
Response from ab on 18 Mar 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jan 2024
Response from Rheyanna on 11 Mar 2024
Thank you so much for your kind words! We hope that you had a positive stay with us and we greatly appreciate your review!

10/10 Excellent

Phaedra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bartender was a hero for stepping up and taking care of all the guests on Saturday night! He did it all! tended bar, got food out to people and even made sure a spill was cleaned up.
Stayed 1 night in Mar 2024
Response from Rheyanna on 11 Mar 2024
We appreciate your kind words and recognition of our bartender's performance during your stay! Thank you so much for booking with us!

4/10 Poor

Kaylin

Travelled with family
Disliked: Staff & service
When I checked in to this hotel on March 8, 2024 I notified them that I would like housekeeping services on Sat. 3/9, specifically a new set of clean towels. After 2:00pm on Saturday i had not received new towels so i called the front desk and they said someone would bring towels to the room. Nobody ever brought towels so i went down to the front desk. I should not have to request 3 times for clean towels.
Stayed 2 nights in Mar 2024
Response from Rheyanna on 11 Mar 2024
Thank you for taking the time to let us know about your experience while staying with us. We are truly sorry that your experience was unsatisfactory. Providing the highest level of hospitality is our number one priority, we sincerely apologize for failing to meet your expectations. I have shared your feedback with our staff to ensure the necessary guidelines are in place and reviewed to prevent what you experienced from occurring in the future. I hope you will give us another chance and choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks Great job
Stayed 3 nights in Feb 2024
Response from AB on 4 Mar 2024
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again. So, please consider us again on your next trip!

8/10 Good

Patty

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stated multiple times at this and other hotels in the same chain. Normally I’ve found the breakfast offered very good, tasty and appetizing. Sadly did not have that same experience this past stay; the good was tasteless and unappealing. I bit into a hard boiled egg and it was hard and rubbery to chew and had a sour, vinegar taste so much so I had to spit it out. .
Stayed 2 nights in Mar 2024
Response from Juan J on 6 Mar 2024
Thank you for letting us know about your experience. I will let our breakfast team know about your feedback. We hope to see you again soon.

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, is like being at home.
Stayed 1 night in Mar 2024
Response from Juan on 3 Mar 2024
Thank you for your review, we appreciate your time!

10/10 Excellent

Yaser

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Feb 2024
Response from AB on 26 Feb 2024
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 Good

Gabriel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like the room
Stayed 2 nights in Feb 2024
Response from AB on 25 Feb 2024
We are glad we could win your trust and provide you with a nice room for your stay. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Plenty of parking, good breakfast, friendly staff, and super clean.
Stayed 2 nights in Feb 2024
Response from Reina Zavala on 20 Feb 2024
We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Nicole G

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for a game
Stayed 2 nights in Jan 2024
Response from AB on 16 Feb 2024
We appreciate your choice to stay with us and for sharing your thoughts. Your feedback is important to us, and we're glad you had a good experience. If there are specific areas where you feel we could enhance your stay in the future, we'd love to hear your insights. We hope to have the pleasure of welcoming you back for a 5-star experience.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Let's Go Lions
Great location for football game. Excellent pizza from bar
Stayed 1 night in Jan 2024
Response from Jema on 30 Jan 2024
Thank you for the feedback! It was a pleasure having you stay with us. We hope to see you again.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. The Breakfast was great. I enjoyed the heated pool which was just about perfect for January. I was able to swim laps in it even though it is short. The Hot tub was also great. Only downside is the train that comes by fairly often. Though it wasn't really disturbing to me at all. Overall great place to stay. I'll probably stay there again.
Stayed 8 nights in Jan 2024
Response from Reina Zavala on 29 Jan 2024
We appreciate your feedback. Thank you for staying with us!

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay!
Stayed 1 night in Jan 2024
Response from Jema on 24 Jan 2024
Thank you for the feedback! It was a pleasure having you stay with us. We hope to see you again soon.

10/10 Excellent

Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 49ers playoff game. This hotel is super clean and staff was amazing. We did have to walk from the stadium after the game, only a 20 minute walk. Jorge the bartender is the best. He served us after the normal closing time which is 10pm. The continental breakfast is amazing. 10/10 overall.
Stayed 3 nights in Jan 2024
Response from Jema on 23 Jan 2024
Thank you for the feedback! It was a pleasure having you stay with us. We hope to see you again soon.

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the staff was excellent. Breakfast was amazing!!
Stayed 1 night in Jan 2024
Response from Jema on 22 Jan 2024
Thank you for the feedback! It was a pleasure having you stay with us. We hope to see you again soon.

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, thank you!
I can’t recommend this hotel enough! I planned a last minute trip to this area to surprise my husband with 49er playoff tickets and decided to pick this hotel. I am so glad that I did! It is only about a 4 minute drive to Levi stadium and 30 minute walk which isn’t bad at all! They allowed us to keep our car at the hotel on check out day, for free, while we were at the game and our luggage at the front desk. They also had free breakfast which was pretty good! Everyone we encountered was extremely personable. Highly recommend!!
Stayed 1 night in Jan 2024
Response from FD on 21 Jan 2024
We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

6/10 Okay

Miguel

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Juan J on 16 Jan 2024
Thank you for the feedback!

10/10 Excellent

Verified traveller

Travelled with family
Superb!
The hotel was beautiful and clean. Friendly staff to help us. The breakfast was impressive! All around our stay best my expectations! Would highly recommend!
Stayed 1 night in Jan 2024
Response from Jema on 14 Jan 2024
Thank you for the feedback! It was a pleasure having you stay with us. We hope to see you again soon.

10/10 Excellent

oscar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
Great experience. Friendly staff and amazing service.
Stayed 1 night in Jan 2024
Response from FD on 12 Jan 2024
Thank you for taking the time to rate our hotel 10 out of 10! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another outstanding stay!

10/10 Excellent

Dalan

Stayed 1 night in Jan 2024
Response from AB on 11 Jan 2024
Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are indeed looking forward to your next visit!

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the hotel had a very convenient restaurant and bar downstairs. Probably one of the best breakfast spreads I’ve ever had in my years of traveling.
Stayed 2 nights in Jan 2024
Response from Jema on 9 Jan 2024
We appreciate your feedback Ryan. Thank you for staying with us.

10/10 Excellent

Jose, Long beach

Stayed 2 nights in Jan 2024
Response from Jema on 9 Jan 2024
Thank you for the feedback! It was a pleasure having you stay with us. We hope to see you again soon.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful trip made better by great staff
Our trip was wonderful. Staff accomodated our request for an early check-in, which made the trip so much better. Will continue to give my business to them because of the consistent top notch service and quality. Thank you!
Stayed 1 night in Jan 2024
Response from Jema on 8 Jan 2024
We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Mark

Stayed 1 night in Dec 2023
Response from Reina Zavala on 8 Jan 2024
We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Reina Zavala on 8 Jan 2024
We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Marli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
This was a very nice hotel for the weekend! We were greeted with a friendly smile at the desk, and the room was very clean!
Stayed 2 nights in Jan 2024
Response from Reina Zavala on 8 Jan 2024
We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Mericarmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a clean safe place to stay at when visiting San Jose. Safe was kind. Breakfast was great. I would recommend this place.
Stayed 3 nights in Jan 2024
Response from Reina Zavala on 8 Jan 2024
We appreciate your feedback. Thank you for staying with us.