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Reviews of Hampton Inn & Suites San Luis Obispo

2.5 out of 5
Hampton Inn & Suites San Luis Obispo
1530 Calle Joaquin, San Luis Obispo, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 411 out of 776 reviews" "
Rating 8 - Good. 262 out of 776 reviews" "
Rating 6 - Okay. 58 out of 776 reviews" "
Rating 4 - Poor. 29 out of 776 reviews" "
Rating 2 - Terrible. 16 out of 776 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

tony

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The only thing that bothered me was housekeeping. There were hairs on the shower wall from previous guests and the bed sheets were not tightly made. Almost seemed like a rush job and makes me wonder if clean sheets were used. Other than that loved the staff, breakfast, parking etc.
Stayed 1 night in Apr 2024
Response from Hotel Management on 30 Apr 2024
Dear Tony, Thank you for staying with us and sharing your feedback. We appreciate you mentioning that you loved the staff, breakfast, and parking. We sincerely apologize for your concerns regarding housekeeping and will speak to the team for improvement!

8/10 Good

Baljinder S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good service and keep it up!
Stayed 2 nights in Apr 2024
Response from Hotel Management on 18 Apr 2024
Dear Baljinder S., We appreciate you choosing Hampton Inn & Suites and sharing your review!

8/10 Good

Edgar

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Really close to shopping
Stayed 2 nights in Apr 2024
Response from Hotel Management on 18 Apr 2024
Dear Edgar, Thank you for staying with us in San Luis Obispo and sharing your review!

10/10 Excellent

Amy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. Near enough Cal Poly.
Stayed 1 night in Apr 2024
Response from Erin, AGM on 7 Apr 2024
Dear Amy, Thank you for taking the time to provide your feedback! We are pleased to hear our location made your travels to Cal Poly simple and convenient. It's true we are less than 5 miles from the local university, and the drive is almost all freeway. We look forward to serving our Cal Poly parents and guests, and getting to know them over the years. Happy to be your home away from home in San Luis Obispo.

10/10 Excellent

ALEX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re happy with the stay.
Stayed 1 night in Mar 2024
Response from Erin, AGM on 7 Apr 2024
Dear Alex, We are thrilled to hear you were happy with your stay. As it says on our welcome mat; making you happy makes us happy! If your travels should bring you this way again, I hope you will stay with us.

10/10 Excellent

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff!
Stayed 1 night in Mar 2024
Response from Hotel Management on 1 Apr 2024
Dear Victor, Thank you for staying with us in San Luis Obispo! We appreciate you mentioning our nice staff as well.

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The property is over priced for it’s dated condition. There is little sound proofing as the room’s entry door and lone window have no sound proofing and gaping seals. The beds are overly firm and uncomfortable. The two staff members at the front desk including the manager are quite pleasant but the property is dated and mediocre at best. As we were unfortunately in position to acquire last minute accommodations, it was a roof over our heads at a now what is a ludicrous rate for such an average property. If you’re able, stay somewhere else as we will this evening.
Stayed 1 night in Mar 2024
Response from Hotel Management on 14 Mar 2024
Dear John, Thank you for taking the time to share your review. We are sorry to see that you did not enjoy a 5/5 experience with us. Rates change frequently due to demand, and spring can be a busy time! We hope to see you again next time travel brings you to the area for the opportunity to provide you with an excellent night's stay.

8/10 Good

Robb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice, clean, basic. Easy access to freeway and dining
Stayed 1 night in Mar 2024
Response from Hotel Management on 4 Mar 2024
Dear Robb, We appreciate you staying with us and sharing your review! We hope to see you again next time travel brings you to the area.

10/10 Excellent

Nedialko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained hotel
Stayed 1 night in Mar 2024
Response from Hotel Management on 4 Mar 2024
Dear Nedialko, Thank you for staying with us in San Luis Obispo and taking the time to share your review!

10/10 Excellent

Savino

Stayed 1 night in Feb 2024
Response from Hotel Management on 30 Apr 2024
Dear Savino, Thank you for staying at Hampton Inn & Suites and sharing your five-star rating!

6/10 Okay

Teddy

Disliked: Staff & service
I had called earlier in the day to see if I might be able to check in early. They said they would call me back and never did. I then arrived there an hour and a half earlier than my scheduled check in and was not able to check in early but said they would have a room ready in an hour. I left and came back an hour later and there was no room ready. Finally, an hour after my scheduled check in, I was able to check in
Stayed 2 nights in Feb 2024
Response from Leonardo Ch. on 29 Feb 2024
Dear Teddy. Thank you for sharing your experience, and we sincerely apologize for any inconvenience you encountered during the check-in process. We understand the importance of a smooth arrival, and it's disheartening to hear about the delay in getting your room ready. Your feedback is valuable, and we will address this issue with our team to ensure better communication and timely service in the future. Thank you for choosing us, and we hope to have the opportunity to welcome you back for a more seamless experience.

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was short lived they were out of sausages and waffles batter .
Stayed 1 night in Feb 2024
Response from Hotel Management on 26 Feb 2024
Dear Albert, Thank you for taking the time to share your review. We apologize for the unexpectedly large breakfast crowd during your stay! We hope to see you again for the opportunity to serve you all of our yummy breakfast offerings.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from Hotel Management on 26 Feb 2024
Dear Angela, Thank you for staying with us in San Luis Obispo and sharing your review!

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Dog friendly
Stayed 1 night in Feb 2024
Response from Hotel Management on 26 Feb 2024
Dear Thomas, Thank you for staying with us in San Luis Obispo and bringing your four-legged friend!

10/10 Excellent

Josefina

Liked: Cleanliness, amenities, property conditions & facilities
I didn't like the breakfast schedule. it should be 7:00 AM to 10:00 AM We didn't get hot breakfast (cuz we came out of our room at 9:05 AM). . but instead a bag with bagel with apple and water . . Not fun 👎
Stayed 1 night in Feb 2024
Response from Hotel Management on 26 Feb 2024
Dear Josefina, Thank you for staying with us and taking the time to share your feedback. We are sorry to hear that the breakfast hours did not match your schedule. We will share your feedback with the team!

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Had a great time staying there everything was great from the rooms and staff Elisabeth, was awesome and Erin and the food was excellent we really enjoyed our stay
Stayed 2 nights in Feb 2024
Response from Hotel Management on 14 Feb 2024
Dear Wayne, We appreciate you choosing Hampton Inn & Suites and sharing your review! Thank you for mentioning some of our amazing team members as well. Safe travels!

10/10 Excellent

Nancy

Travelled with partner
Liked: Amenities
The receptionist when we walked in, Jessica, was so amazing. She was friendly, happy, offered coffee, told us all the good things about the Hampton while smiling and upbeat. It was a nice welcoming.
Stayed 2 nights in Feb 2024
Response from Hotel Management on 14 Feb 2024
Dear Nancy, Thank you for staying with us and sharing your experience! We appreciate you mentioning Jessica and her wonderful hospitality. We hope to see you again next time travel brings you to San Luis Obispo.

10/10 Excellent

Richard, San Francisco

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on 14 Feb 2024
Dear Richard, Thank you for staying with us and taking the time to share your 5/5 rating!

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 1 night in Dec 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear Lori. I'm delighted to hear that you encountered very friendly service at the Hampton Inn & Suites in San Luis Obispo. Friendly staff can truly enhance the overall experience, making guests feel welcomed and valued. If there's anything specific about the friendliness of the staff that stood out to you or if you have any other details you'd like to share about your stay, feel free to let me know. Your feedback is appreciated, and I'm here to assist with any further inquiries or information you may need!

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Leonardo Ch. on 24 Jan 2024
Dear Marc. Thank you for taking the time to leave a 5/5 stars review for the Hampton Inn & Suites in San Luis Obispo! Your positive rating is greatly appreciated. If you ever have specific feedback or if there's anything else you'd like to share about your experience, feel free to reach out. We're here to ensure your stays continue to be enjoyable, and we look forward to welcoming you back in the future!

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Jan 2024
Response from Leonardo Ch. on 24 Jan 2024
Dear Tim. I'm thrilled to hear that you had a great experience at the Hampton Inn & Suites in San Luis Obispo! If there are any specific aspects of your stay that you particularly enjoyed or if there's anything else you'd like to share, feel free to let me know. Whether it's the service, amenities, or any memorable moments, I'm here to help and celebrate your positive experience!

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Leonardo Ch. on 24 Jan 2024
Dear Richard. Fantastic news! A 5/5 stars review for the Hampton Inn & Suites in San Luis Obispo is truly appreciated. We're delighted to learn that your experience with us was exceptional. If there are specific aspects or features that stood out to you during your stay, we'd love to hear more about it. Your feedback is invaluable, and we look forward to the opportunity to host you again for another wonderful stay in the future!

10/10 Excellent

GLORIA

Stayed 3 nights in Dec 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear Gloria. Thank you for awarding the Hampton Inn & Suites in San Luis Obispo a perfect 5/5 stars! We're thrilled to hear that you had an excellent experience. If there are any specific reasons or highlights that contributed to your positive rating, we would love to hear more about it. Your feedback helps us ensure that we continue to provide outstanding service. We appreciate your support and look forward to welcoming you back for another fantastic stay!

10/10 Excellent

Barbara, Rancho Santa Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Leonardo Ch. on 24 Jan 2024
Dear Barbara. Hooray for the perfect 5/5 stars! We're thrilled that you had such a positive experience at the Hampton Inn & Suites in San Luis Obispo. If there's anything specific that made your stay outstanding or if you have any suggestions for improvement, we're all ears. Your feedback is incredibly valuable, and we appreciate your support. Looking forward to the pleasure of hosting you again on your future visits!

8/10 Good

Tracey

Stayed 1 night in Dec 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear Tracey. Thank you for taking the time to leave a 4/5 stars review for the Hampton Inn & Suites in San Luis Obispo. We appreciate your feedback and are glad to hear that your overall experience was positive.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
The hotel is beautiful, friendly staff, rooms big and comfortable, bed and pillows amazing. We can stay again in this location.
Stayed 1 night in Dec 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear John. It's fantastic to hear such positive feedback about your experience at the Hampton Inn & Suites in San Luis Obispo! The compliments on the hotel's beauty, friendly staff, spacious and comfortable rooms, as well as the praise for the amazing bed and pillows, are wonderful to know. It's great that you had such a positive impression and that you would consider staying there again.

8/10 Good

Artem, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
Decent Hampton Inn Hotel. Nothing special, but worth the price.
Stayed 1 night in Dec 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear Artem. Thank you for sharing your thoughts on your stay at the Hampton Inn & Suites in San Luis Obispo. It's good to know that you found it to be a decent hotel and that it met your expectations for the price. While it might not have had any standout features, your feedback is valuable for those seeking an honest assessment. If you have any specific suggestions or areas where you think improvements could be made, feel free to share. Your insights can contribute to the overall experience for future guests. If there's anything else you'd like to discuss or inquire about, I'm here to assist!

10/10 Excellent

Aijer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear Aijer. A perfect 10/10 stars! Thank you for sharing your positive rating for the Hampton Inn & Suites in San Luis Obispo. We're delighted to hear that you had an excellent experience.

6/10 Okay

Inki

Stayed 1 night in Dec 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear Inki. Thank you for providing a rating for your experience at the hotel. We appreciate your feedback. If there are specific aspects that led to your 6/10 stars rating or if you have any suggestions on how we can improve, please feel free to share. Your input is important to us, and we're committed to ensuring our guests have the best possible stay. If there's anything else you'd like to discuss or inquire about, please let us know.

10/10 Excellent

Danica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear Danica. We're thrilled to see that you gave the Hampton Inn & Suites in San Luis Obispo a perfect 5/5 stars! Your satisfaction is our top priority, and we're delighted that your experience met or exceeded your expectations. If there are any specific aspects of your stay that you particularly enjoyed or if there's anything else you'd like to share, feel free to let us know. We appreciate your positive feedback and look forward to hosting you again in the future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable stay
Amazing stay. Clean & comfortable rooms, great breakfast. Overall very happy with the hospitality. Will highly recommend.
Stayed 1 night in Dec 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear Guest. Thank you for sharing your positive experience! I'm delighted to hear that your stay at the Hampton Inn & Suites in San Luis Obispo was amazing. Clean and comfortable rooms, along with a great breakfast, can truly enhance the overall hospitality experience. Your recommendation speaks volumes, and I'm sure others will find it valuable. If you ever have more feedback or if there's anything specific you'd like to highlight, feel free to share. Safe travels, and I hope you have more wonderful stays in the future!

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear Anita. Thank you for the fantastic 5/5 stars rating for your stay at the Hampton Inn & Suites in San Luis Obispo! We're overjoyed to hear that you had such a positive experience. If there are any specific aspects that stood out to you or any suggestions you have for making future stays even better, please feel free to share. Your feedback is essential, and we're committed to maintaining the highest standards of service. We look forward to welcoming you back for another outstanding stay!

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm & Relaxing
Nice place to stay and close to many locations.
Stayed 1 night in Dec 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear Andrew. I'm pleased to hear that you found the Hampton Inn & Suites in San Luis Obispo to be a nice place to stay, and its proximity to various locations is convenient. If you have any specific highlights or aspects of your stay that you'd like to share or inquire about, feel free to let me know. Whether it's amenities, nearby attractions, or any other information, I'm here to help!

10/10 Excellent

Giso, Fremont

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, great breakfast offered
Stayed 2 nights in Nov 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear Giso. I'm glad to hear that you had a positive experience at the Hampton Inn & Suites in San Luis Obispo! It's always great when the staff is friendly, and a good breakfast can make a significant difference in the overall stay. If you have any specific questions or if there's anything else you'd like to share about your experience, feel free to let me know!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Management on 21 Nov 2023
Dear Anonymous, We appreciate you choosing Hampton Inn and Suites and sharing your 10/10 rating.

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice.
Stayed 1 night in Nov 2023
Response from Hotel Management on 21 Nov 2023
Dear Agnes, Thank you for staying with us in San Luis Obispo and sharing your experience!

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so helpful and friendly.
Stayed 1 night in Nov 2023
Response from Hotel Management on 16 Nov 2023
Dear Marina, Thank you for choosing Hampton Inn & Suites and taking the time to share your great review!

10/10 Excellent

Ryan

Stayed 1 night in Nov 2023
Response from Leonardo Ch. on 24 Jan 2024
Dear Ryan. Absolutely thrilled to see your 5/5 stars review for the Hampton Inn & Suites in San Luis Obispo! We're delighted that your experience with us met your expectations.

10/10 Excellent

ami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An easy choice!
This was our third time staying at this hotel. We love the convenience to the college, the freeway, and to shopping. Breakfast is basic but fine, there is always coffee and tea available in the lobby, the rooms are comfortable, and the price is reasonable!
Stayed 2 nights in Nov 2023
Response from Hotel Management on 16 Nov 2023
Dear Ami, Thank you for choosing Hampton Inn & Suites each time you travel to San Luis Obispo. We are so glad you have enjoyed staying with us, and we look forward to seeing you again next time travel brings you to the area.

10/10 Excellent

Lourdes

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Management on 16 Nov 2023
Dear Lourdes, Thank you for staying with us in San Luis Obispo and sharing your 5/5 rating!

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Leslie Ann on 6 Sept 2023
Julie, we appreciate you taking the time to leave us a review about your stay! We hope to serve you again in the future!

10/10 Excellent

Chong

Liked: Staff & service
I could only give an overall rating because i was not able to stay at this property. When i checked in around 9:30pm, they had overbooked for the hotel so they sent me to TownePlace Suites in the same area. Check in was fast and staff/service at both hotels were great. Thank you for accommodating me during this stay.
Stayed 1 night in Sep 2023
Response from Leslie Ann on 6 Sept 2023
Chong, thank you for taking the time to leave us a review about your stay! We look forward to your return!

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2023
Response from Hotel Management on 11 Sept 2023
Dear Debra, Thank you for staying with us and taking the time to share your rating!

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Mary Kathryn on 31 Aug 2023
Linda,I apologize for any inconveniences that you faced during your stay. I hope that we are able to provide a more pleasant experience for you next time.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Mary Kathryn on 31 Aug 2023
Steven,Thank you for taking the time to leave a review. We hope that next time we will be able to provide you with a 10/10 stay!

10/10 Excellent

Pavlo

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Hotel Management on 22 Aug 2023
Dear Pavlo, Thank you for sharing your 5/5 rating!

10/10 Excellent

Kris

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New clean and safe. Very comfortable and nice. Rooms were thebbest i have seen so far. Staff were absolutely fantastic. I will definitely stay here in the future
Stayed 2 nights in Aug 2023
Response from Hotel Management on 22 Aug 2023
Dear Kris, Thank you for choosing Hampton Inn & Suites and sharing this review! We look forward to seeing you the next time travel brings you to San Luis Obispo.

10/10 Excellent

Luz mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Management on 22 Aug 2023
Thank you for staying with us and taking the time to share your 10/10 rating!

10/10 Excellent

Bruce

Travelled with group
Liked: Cleanliness, staff & service
The front desk service was excellent! I don’t remember their names. The young man and young lady were super nice! Thank you!
Stayed 1 night in Aug 2023
Response from Mary Kathryn on 31 Aug 2023
Bruce,Here at Hampton Inn & Suites San Luis Obispo we greatly value our staff, and we thank you for the comment on their great customer service. Thank you for your hospitality, and we hope to see you again in the future.

4/10 Poor

Jesus, Brownsville

Disliked: Property conditions & facilities
Swimming pool was not available
Stayed 4 nights in Aug 2023
Response from Hotel Management on 22 Aug 2023
Dear Jesus, We apologize that our pool was out of order during your stay. Safe travels!