Ratings based on 788 verified reviews
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia-verified reviews
by a verified traveller from Belgium
Posted 6 Jan 2020
Although the Guadalmina resort is perfectly located at the beach and in a tranquil spot away from the city center we where disappointed by the state of the room. It is clear this site has seen its best and needs new doors, floors, windows, curtains, furniture, bad, ... A pitty since the quality of the room takes down the attractiveness of the pool and excellent breakfast. Oh yes, I do need to mention that you better watch out for bird shit in the breakfast area! Disgusting.
Comment from Hotel Management
7 Jan 2020 by Damián Zanoguera - General Manager, Hotel Management
Dear Mr John,
First of all, thank you for sharing your comments about your stay in our hotel. We regret to know that your experience has not been as expected and we will take all your comments and suggestions into consideration for future improvements.
We hope you can give us another chance and your can see some changes in a possible stay with us.
Yours sincerely,
by a verified traveller
Posted 4 Jan 2020
Great property. Great location. Easy and free parking!
Comment from Hotel Management
7 Jan 2020 by Damián Zanoguera - General Manager, Hotel Management
Dear Guest,
Thank you for your review about your stay with us. Concerning your comments about our parking area, we inform you that has a cost of 14.00€ per day. It is not necessary to book in advance and you can arrange it during your check in process.
It has been a pleasure to have you stay with us and we hope to see you soon in our Hotel in the near future.
Yours sincerely
by a verified traveller
Posted 7 Dec 2019
Very clean nice staff. Food is good. Location and brach not so great
Comment from Hotel Management
10 Dec 2019 by Damián Zanoguera - General Manager, Hotel Management
Dear Guest,
Thank you for your review. We hope to see you soon in our Hotel in the near future.
Yours sincerely,
by a verified traveller
Posted 25 Nov 2019
Staff were pleasant, I could not believe yo use the swimming pool, you have to pay a fee?, no tea and coffee facilities in the room. So to get hot water you have to walk to the other side of the hotel. Room was not cleaned properly. All in all this was a disappointing hotel, and will not stay there anymore.
Comment from Hotel Management
25 Nov 2019 by Damián Zanoguera - General Manager, Hotel Management
Dear Guest,
Thank you for the acknowledgement of our staff, we are very proud of their job. We are very sorry to know that you have the wrong information and that you did not properly enjoyed your stay. We inform you that our swimming pool is outside, salted water. The use of our swimming pool for hotel guest is free of charge.
Concerning your comments about the tea and coffee facilities, it is true that we do not have it in the rooms, but on request we will provide it to our guest.
We hope you can give us another chance and you can enjoye all our services and facilities.
Yours sincerely,
by a verified traveller
Posted 23 Nov 2019
Location by the beach and golf course. Staff were helpful
Comment from Hotel Management
25 Nov 2019 by Damián Zanoguera . General Manager, Hotel Management
Dear Guest,
Thank you for your comments about your stay with us and your acknowledgement of our staff, we are very proud of their work.
It has been a pleasure to have you stay in Hotel Guadalmina and we hope to see you soon in the near future.
Yours sincerely,
by a verified traveller from London
Posted 27 Oct 2019
Good location, close to Marbella and Puerto Bantus. Rooms were a bit dated, staff pleasant. Breakfast ok, overall ok hotel but nothing special
Comment from Hotel Management
28 Oct 2019 by Damián Zanoguera - General Manager, Hotel Management
Dear Guest,
Thank you for sharing your comments about your impressions during your stay in Hotel Guadalmina Spa & Golf Resort. We inform you that at the moment we are working to improve our rooms. We hope you can see some changes in a possible stay with us.
Yours sincerely,
by a verified traveller from Toronto
Posted 20 Oct 2019
Large rooms, clean and comfortable. Facilities are very nice.
Comment from Hotel Management
21 Oct 2019 by Damián Zanoguera - General Manager, Hotel Management
Dear Mr Sam,
Thank you for your nice comments about your stay in our Hotel. It has been a pleasure to have you stay with us and we hope to see you soon in our Hotel in the near future.
Yours sincerely,
by a verified traveller
Posted 16 Oct 2019
Hotel is in a very quiet resident area of beautiful villas and properties. You definitely need a car as quite far away from restaurants and bars. If you want a quiet relaxing beach or golfing holiday this is the place to come too
Comment from Hotel Management
18 Oct 2019 by Damian Zanoguera- General Manager, Hotel Management
Dear guest,
Thank you very much for the time spent writing us your comments about your stay with us. We thank you for your nice comments about our Hotel and staff.
Your sincerely,
Damian Zanoguera - General Manager
by a verified traveller
Posted 15 Oct 2019
Comment from Hotel Management
16 Oct 2019 by Damián Zanoguera - General Manager, Hotel Management
Dear Guest,
Thank you for rating us. We hope to see you soon in our Hotel in the near future.
Yours sincerely,
by a verified traveller
Posted 4 Oct 2019 on Hotels
