4/10 Poor
Alison F., Arden Hills, Minnesota
16 Jul 2022
Liked: Cleanliness
Not Recommend based on our Experience
We stayed in this home for a period of 1 week in earlier June. The owner was accommodating in being flexible with a check-in time that we provided. As well as meeting us there with his bilingual son. The outside space of the patio area was wonderful. The inside is compact and functional. Kitchen very well supplied. The main stove was broken, and we were asked to not use it. The pool is beautiful and fabulous. Enjoyed it a lot! The wood pool deck is unsafe though, lots of rotten wood. You can fall through this, or the steps to the pool from house. There is a separate upstairs, but was not used because of the heat. So why the lower rating.? The owner when we first booked sent me a personal friend request on Facebook, which is not the most professional. We value our privacy. I was also asked to purchase, for his son, a Hard Rock Cafe T-Shirt. We found it a really unusual unprofessional request for a host. The weather when we arrived was extremely hot. Abruzzo/Italy is dealing with a bad heat wave/drought. He was aware of this. The home when we arrived was boiling hot. The entire time we stayed it never cooled down. We opened the windows at night & shut them, with their shutters, in the morning. It didn't help. The bedrooms have ceiling fans. But regardless of these, the house was hot and incredibly stuffy. Common room had no airflow as well. We realize the host can not control the weather. But we asked 4 separate times for a fan(s) to be provided. The first two times we received a bunch of shrugging shoulders emoji's with a general lack of care for our well being. Third time asked in person and he refused. The fourth was another text message where I was begging him for one. He finally brought one on the fourth of fifth day. Asking for a fan isn't a big deal. There wasn't any care for his guests. Several window screens had holes in them, one in a bedroom, the kitchen door, the kitchen window, and bathroom. If you had the lights tons of biting bugs got in. We had numerous welts on legs, backs, arms. The neighbors cats kept dumping the garbage over. When we mentioned it he shrugged. The landscape is very overgrown, needs to be trimmed for better airflow around windows. Would help the bug issue as well. We felt like legitimate concerns were not taken into consideration. I did not mention the screens because we were so put off by then. The host asked me to respond privately with concerns off the platform. We unfortunately can not recommend this home.
Alison F.
Stayed 7 nights in Jun 2022