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Reviews of The Franciscan Hotel

2.5 out of 5
The Franciscan Hotel
109 Bath Street, Santa Barbara, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1002 reviews" "
Rating 8 - Good. 213 out of 1002 reviews" "
Rating 6 - Okay. 50 out of 1002 reviews" "
Rating 4 - Poor. 18 out of 1002 reviews" "
Rating 2 - Terrible. 10 out of 1002 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ikneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our staff. They also provide free breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love this property and will definitely stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, property conditions & facilities
Very quaint and clean property. I loved the decorative touches in the room, which were functional, eclectic and modern. Very cool place!
Stayed 1 night in Apr 2024

10/10 Excellent

Arizve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check in was very nice!
Stayed 1 night in Apr 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stay for one night, but it was pleasant and quiet within easy reach of amenities we wanted to see on this short trip to Santa Barbara.
Stayed 1 night in Apr 2024

2/10 Terrible

Paul

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
In all fairness, this inn appears to be a decorative safe hamlet for excited beachcomber hopefuls but it just falls short of expectation. The bed was second rate, completely uncomfortable and provided zero back support. The logistics of the suite kitchenette were deplorable. The microwave was on the bottom shelf in a cabinet rendering it inaccessible and unusable. The refrigerator was big but the freezer was too high to reach. The water temperature and pressure in the shower were terrible: hot water was no hotter than lukewarm. The water pressure felt like there was kink in a water hose. It was frustrating and prolonged the showering time. The room was not equipped with an iron or ironing board. None of the rooms in this inn do not have landline phones. You are required to use your mobile device. But of all the let-downs, I felt unsafe at night. There were other guests yelling and screaming or possibly arguing at midnight. Security response was a young front desk agent that appeared bothered to patrol the area and solved nothing. There were random guests taking on cell phones and walking in the court yard. For nearly $400/night, for a 2 night stay, the bar of expectation is set high. The Franciscan Inn is nothing more than a Motel 6 masquerading as boutique inn adjacent the beachfront deceptively over-promising and colossally under-delivering on the mere basics to innocent and unsuspecting guests. That’s acting in bad faith and bad business altogether. It’s a no for me.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karla

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with amazing customer service.
Stayed 1 night in Feb 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, clean clean that’s the most important thing to us. Great location great day we would come again!
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Neil, San Clemente

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable rooms.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maggie, Murrieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great day in Santa Barbara. This cute hotel was perfect, friendly staff, convenient location, clean safe and quiet!!
Stayed 1 night in Apr 2024

6/10 Okay

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is great if you want to be by the water. Walls are paper thin. Rooms are fairly small and quite basic, but they are cheap and renovated old hotels, so about what you'd expect for the area. Staff was very nice and professional.
Stayed 2 nights in Apr 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and new. My one complaint is that there is only bathroom in the suite and no other mirror or station for someone to finish getting ready while another person showers. The room desperately needs a dressing table and mirror by an outlet with a light over it. You could put one in each bedroom — there is room.
Stayed 2 nights in Mar 2024

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate lobby snacks, amenities, convenience of location.
Stayed 1 night in Mar 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Newly renovated. Close to ocean.
Stayed 3 nights in Apr 2024

8/10 Good

HILDE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good price
Stayed 2 nights in Apr 2024

10/10 Excellent

Nedka

Travelled with family, Travelled with pets
A lovely updated hotel with wonderful staff and close by everything Santa Barbara.
Stayed 2 nights in Apr 2024

6/10 Okay

Olivia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice here and so convenient for exploring Santa Barbara. The only thing I would say as a heads up for fellow travelers with pets is that they are not allowed to stay in the room by themselves (even if crated). It wasn't an issue for us, but would've liked to have known that up front in their listed pet policy before booking!
Stayed 2 nights in Mar 2024

10/10 Excellent

Shoji

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located and well kept. So clean and nice. The front desk, Ben was super friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept, quiet, nice spot for a family.
Stayed 1 night in Mar 2024

8/10 Good

Bettylynne, Greeley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place and would definitely return. Ben was especially welcoming. It’s in a lovely area and an easy walk to the ocean. The coffee and afternoon cookies were a bonus and my kids loved the pool. Only negative was that the in room fridge froze the milk and fruit we’d bought for our kids two days running despite us turning it right down.

10/10 Excellent

thomas

Stayed 1 night in Mar 2024

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay? Very clean and great location!
Stayed 1 night in Mar 2024

6/10 Okay

Nick

Liked: Cleanliness, staff & service
Nice n clean. Bed was less than comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and quality for the price. Exceeded our expectations. Incredible location. The room were clean and seemed to have remodeled floors. The beds were extremely comfortable. The beds were comparable to 5 star hotel beds. The pool was not luxury, but it was clean and 82 degrees. Which was nice. Would definitely stay here again
Stayed 1 night in Mar 2024

10/10 Excellent

Sandy

Stayed 1 night in Mar 2024

10/10 Excellent

carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was under the impression there would be a "Complimentary Breakfast " Apples, oranges and granola bars was it.
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind. Grounds are beautiful. Just a few minutes walk to Marina, Beach and restaurants.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay!
Stayed 4 nights in Mar 2024

10/10 Excellent

Marillyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Agnieszka, Pacific Grove

Excellent experience!
Stayed 1 night in Feb 2024

10/10 Excellent

Patricia

Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable visit!
Stayed 2 nights in Mar 2024

10/10 Excellent

Alice

Stayed 2 nights in Mar 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay kicked off by our wonderful interaction with Ben at the front desk. He conversed with us in different languages, offered a ton of great information that helped during our stay, and also was just a blast to talk to, which put us in a fantastic mood after a long drive. Huge thank you to Ben! The service, location, parking, ease of access, and extra goodies in the lobby made our stay very pleasant and memorable. The room was clean and spacious, and was comfortable to relax in after a lot of walking. We would definitely visit again!
Stayed 2 nights in Jan 2024

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great,restaurants & beach was walking distance.The room was nice & clean
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a night or two. Close to the beach and very quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great, great price for just a few blocks from the beach and wharf, and a half mile walk to state st with all the dining options. Rooms were clean and modern. We had 2 small dogs with us and it was great they only have a flat $75 fee for the whole stay rather than a fee per pet per night. Front desk people were all nice and informative. The only negative was that our room did not have a microwave, which would have been nice for some of the leftovers we'd have from all the great nearby restaurants. But there was a small fridge.

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the stay we’ll be back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Todd, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
nicely remodeled. Simple but comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

RICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequent this property for our visits to UCSB, great location, easy to walk to State street, onsite laundry a HUGE plus for travelers. Staff is always very nice, front office remodel is coming along nicely. Highly recommend for all travelers
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and staff was very friendly. Rooms were recently remodeled and nice, but cold and sterile. They need to soften the space with some pictures on the walls. King bed is nice, but the bedroom is small so you have to carefully walk around the bed so to not hit the TV mounted on the wall. The only food options they offer for breakfast is granola bars and a 1 type of fruit, but fresh baked cookies at night are a welcome treat at the end of the day. They offer refrigerated & frozen food options for purchase in the lobby if you don't want to eat out. Since cleanliness is on the top of my requirements for a hotel, I will definitely stay here again when I'm in the area.
Stayed 5 nights in Mar 2024