Mallorca Island Hotel Guide - Santa Ponsa Yacht Club hotels in Mallorca Island, Spain.

"Pool"

"Lovely hotel, stunning views from reception and from our room. Fantastic breakfast with lots of variety. Will definitely stay again. "

"The place is very pleasant with good outdoor spaces, the staff are very kind and friendly. The only thing that wasn't very pleasant was the cleanliness of the areas, such as the building corridors, and the room had a dirty pillowcase. But otherwise it was perfect."

"Great hotel, free excellent breakfast. Friendly staff. Close to the beach "

"I stayed in this hotel with two of my friends (three of us in total). When we arrived to check in the staff were very friendly, approachable and could speak good english. They explained very clearly everthing we needed to know about the hotel. By the recepetion desk were we checked in was a small shop which was good for buying snacks and water. The lift there felt a bit shaky when using it and it took ages to get to our floor and so for most of the time we opted to use the stairs to get to our room. Within the room the bedrooms were a good size for what we payed for and it had two beds side by side, air conditioning, and an open wardrobe that had 4 hangers. The matresses for the beds were fairly comfortable. In the living room was a small sofa that had a pull-out sofa bed and again that mattress was fairly comfortable but not as comfortable as the bed matresses. The kitchen had cups,mugs, plates, knifes, forks, small and large spoons, a bread knife, a small frying pan, a fridge, a microwave, a toaster, a kettle, a large pot, a pan, two spatulas and two hobs. I would say that the kitcken is best used for making simple meals but i would not use it to make anything complicated. The room also came with a balcony that gave you a good view of Santa Ponca and it came with two chairs and a table. In the room was air conditioning was in the bedroom and the living room which was very good at keeping you warm during the day but at night it can get very warm. Overall good value for money"

"Everything was perfect "

"Clean rooms, very friendly staff and great vibe. "

" Honestly everything was great once we got there but the service before? Was awful. AWFUL. I wanted to add a guest to my reservation and I could not get in contact with them. I travel a lot and this was the worst customer service I’ve ever experienced. I tried to reach out to the hotel 6 times. I called and they answered but once I said “Hello?”, They hung up on me immediately. I then got a friend who spoke Spanish and they continued the conversation. This happened 3 times and refused to help me with my issue. I used the contact form on the website, I emailed them all over a month in advance, and no response. I even asked Expedia for help and they refused to amend my reservation or offer assistance. So when I got there, the lady working did not apologize nor offer kindness or regret about what had happened. Instead she charged us more than we paid for the initial booking and more than the Bahia Del Sol website price for a double room for two people. This would not had been such a hassle for any other hotel I’ve been to. Nor would it have been such a steep fee when the room already held space for two people. I’m thoroughly disappointed especially since it is a beautiful resort. "

"Absolutely incredible hotel! Amenities, staff, breakfast, pools, view, and close to Palma!"