Santana Holidays

This hotel is an historical building with quite beautiful architecture. However it lacks many amenities of newer hotels such as AC, hair dryers and a fridge. The rooms and furnishings are very dated but fit into the character of the building. The area is quiet and not touristy which is nice for those who prefer this. We only ate in the restaurant for breakfast and it was pretty good. We did find ants in our room but the employees were very accommodating and made sure we were comfortable in another room.

Excellent modern hotel in a fantastic location right in the centre of Funchal. Rooms were a great size and very comfortable and clean. Staff were very friendly and extremely helpful at all times. Lovely continental breakfast to start the day with a good choice was very good as well. Rooftop bar and lounge are were lovely and peaceful as well as affording a great view over the harbour area. We would certainly stay in the hotel again if we are to return to Funchal in the near future.

We had a wonderful stay and would absolutely recommend this hotel to anyone visiting Madeira. It had everything our family needed for a comfortable and relaxing trip—from the well-equipped kitchenette and espresso machine to the thoughtful touch of a collapsible drying rack for swimsuits and towels. The staff were exceptionally kind, welcoming, and always eager to help. The hotel itself was spotless, and it was clear that cleanliness and guest comfort are top priorities. Breakfast was outstanding, with a great selection of fresh, delicious options. We truly enjoyed our stay and will definitely be booking here again on our next visit!

I love the hotel and staff, the view was incredible from my room. The only reason I gave it 4 stars is because of food and drink. I love having a nice coffee in the morning and they had machines that weren't great. I think they could up level. The staff are the real standout here.

It’s great