Britannia Hotels hotels in Smethwick, Birmingham

"Friendly staff."

"It was a nice stay"

"The hotel and room were fine, just disappointed to find the pool closed at 7pm on a Saturday. We arrived just after and had booked this place as it had a pool. Most I have stayed in are open until 10pm"

"Arrived late, no food available die to refurb was not told this when I booked. Expensive for nothing but a bed to sleep in! "

"arrived at hotel around 16:45 to check in and was told abruptly by a security guard at the door before i’d even set foot into the building that all the hotel bookings were cancelled because the hotel was housing refugees and i should have received an email telling me of this situation. needless to say i checked all emails immediately and didn’t find anything thus leaving us stranded without accommodations for the night.which meant we had to sit and wait in our car for 2 hours till the show we...