Soutergate Hotels

"What stood out for us was the friendliness of the staff, each and every one of them. We’d booked a double room but were upgraded to a lake view room which was incredible."

"Fabulous place with a lodge that contained everything we could need for a comfortable stay. Restaurant menu amd food were excellent. Staff in the main complex were all wonderful. Only negative was a member of leisure staff insisting that the jacuzzi was turned off after a short time at regular intervals and everyone had to get out . Not ideal for my elderly mother who was disappointed and could not go in the main pool or sauna/steam rooms. Never come across anything like this with any jacuzzi!!"

"Lovely quiet courtyard room - 309 - would request again for the peaceful location. We have stayed in a lake view room in the past and would pick the courtyard over it, as it means you aren’t on the main road. All the staff are friendly and helpful, from check-in, to spa, to restaurant. "

"Lovely welcome and a complimentary drink on arrival. Great room "

"Clean and comfy bed, friendly and helpful staff and a good breakfast. A new TV remote and a working wall light wouldn't go amiiss but for menot a problem."

"Great spacious room, all facilties and a large window and balcony with a view straight to the sea and the bay around, gorgeous! Nice seatimg area and temp control was v efficient "

"All good "

"Lovely breakfast Staff very friendly Clean hotel "

"The room was comfortable lively hot shower and the staff were all very helpful courteous and professional "