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"We would give six stars if we could! This hotel is such a gem and we are so glad we booked it. My wife and I stayed for the first leg of our Korea trip and it was amazing. It is so conveniently close to two stops on Line 2 of the Seoul subway so we had no problem getting to anywhere we wanted. The surrounding area is soo charming with tons of little shops and the world-famous Gwangjang market is just a short walk away! The location is fantastic and we felt super comfortable and safe the entire time. The room was so modern and impeccably clean and housekeeping did an excellent job every time. We made good use of the washer/dryer and the styler - very nice to have and they worked great. The room has such smart storage (walk-in closet, entry closet for luggage and shoes, a whole wall of storage as well. Staff was so nice and helpful with everything as well, we didn't have a single issue. We are already talking about booking if we do Seoul again next year! "

"We loved this hotel! The location n front desk help was amazing. Lots of restaurants nearby. There was a CU mini mart right outside hotel to grab late night noodles. Def stay here! "

"Super convenient for the airport. The staff were extremely friendly and helpful and the room was clean, comfortable, and had everything we needed. The shop in reception was really handy to get a snack and drink after arriving on a late flight when the bar and restaurant were closed "

"Service and staff were excellent. Room was quite small, but clean. Housekeeping did a great job. I really enjoy Korean alleys filled will food options, so this worked well for me. Lotte and shinsegae department stores close by, as well as the subway and train station."

"Grand Hyatt Incheon was incredible! The staff is professional and speaks perfect English. We were upgraded to a one-bedroom suite, which made our stay unforgettable. The hotel is spotless, and both breakfast and dinner were absolutely delicious. Highly recommend! "

"Great staff. Clean room. I love the most of this hotel: there is no pungent scent( perfumy smell) in the lobby and other areas. I am glad that the Shilla is not doing what other five stars hotels are doing. I hope that they keep their own classic style and maintain. Looking forward to visit again. "

"The hotel staff was kind and the room was clean. I like the easy walk to the metro and the airport limousine stop. "

"This hotel is excellent! The best hotel in Seoul for the location, accessibility to get to popular neighbourhoods and the staff are great!"

"Good place as always. "