Mercure Southampton Centre Dolphin Hotel

3.0 star property
Comfortable hotel, walk to Tudor House and Garden

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Southampton Centre Dolphin Hotel

Photo gallery for Mercure Southampton Centre Dolphin Hotel

Exterior
Exterior
Privilege, Room, 1 Double Bed
Daily full breakfast (GBP 15.95 per person)
Eco-friendly toiletries, hair dryer, towels

Overview of Mercure Southampton Centre Dolphin Hotel

7.0

Good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Laundry
  • Restaurant

Explore the area

34-35 High Street, Southampton, England, SO14 2HN
  • Popular LocationOttoman Kitchen1 min walk
  • Popular LocationTudor House and Garden3 min walk
  • Popular LocationSouthampton Central Station18 min walk
  • AirportSouthampton (SOU)16 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Privilege, Room, 1 Double Bed

cleanliness

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room, 2 Single Beds

cleanliness

Highlights

Heating
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
Eco-friendly cleaning supplies
Desk
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed

cleanliness

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Southampton

Mercure Southampton Centre Dolphin Hotel is located in Southampton City Centre, a neighbourhood in Southampton, and is near the airport and by the sea. Tudor House and Garden and SeaCity Museum are cultural highlights, and some of the area's popular attractions include Paultons Family Theme Park - Home of Peppa Pig World and Marwell Zoo. WestQuay Shopping Centre and Mayflower Theatre are two other places to visit that come recommended. With kayaking, windsurfing and sailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Tudor House and Garden - 3 min walk
  • WestQuay Shopping Centre - 6 min walk
  • Ocean Village Marina - 14 min walk
  • Mayflower Theatre - 16 min walk
  • Southampton Cruise Terminal - 5 min drive

Getting around

  • Southampton Central Station - 18 min walk
  • Southampton (SOU) - 17 min drive

Restaurants

  • The Standing Order - 1 min walk
  • Heavenly Desserts - 1 min walk
  • Coriander Lounge - 2 min walk
  • Stein Garten Southampton - 2 min walk
  • The Red Lion - 1 min walk

About this property

Mercure Southampton Centre Dolphin Hotel

Hotel near Tudor House and Garden
Located close to WestQuay Shopping Centre and Solent Sky Museum, Mercure Southampton Centre Dolphin Hotel provides a terrace, dry cleaning/laundry services and a bar. The on-site British cuisine restaurant, Signature, features light fare. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Luggage storage, a TV in reception and a banquet hall
  • A lift, free newspapers and a 24-hour front desk
  • Guest reviews speak well of the helpful staff
Room features
All 99 rooms offer comforts such as 24-hour room service, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Daily housekeeping, desks and phones

Languages

English, Greek, Hungarian, Polish, Portuguese, Spanish

Sustainability

Sustainability practices

At least 10% of profits reinvested in community and sustainability
Locally-sourced food (80% minimum)
Organic food (80% minimum)
Housekeeping on request
Change of bedsheets on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Oak Bar
  • Signature

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 5.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dolphin Mercure
Hotel Mercure Southampton Centre
Hotel Mercure Southampton Centre Dolphin
Mercure Dolphin
Mercure Southampton Dolphin
Mercure Dolphin Hotel Southampton Centre
Mercure Southampton Centre
Mercure Southampton Centre Dolphin
Mercure Southampton Centre Dolphin Hotel
Southampton Centre Dolphin Hotel
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel
Mercure Southampton Centre Dolphin Hotel Hotel
Mercure Southampton Centre Dolphin Hotel Southampton
Mercure Southampton Centre Dolphin Hotel Hotel Southampton

Frequently asked questions

Is Mercure Southampton Centre Dolphin Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Southampton Centre Dolphin Hotel?

Self-parking is available for GBP 5.00 per day. Limited spots are available.

What time is check-in at Mercure Southampton Centre Dolphin Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Mercure Southampton Centre Dolphin Hotel?

Checkout is at noon. Late checkout is available for a fee.

Where is Mercure Southampton Centre Dolphin Hotel located?

Located in Southampton City Centre, this hotel is within a 10-minute walk of Tudor House and Garden and WestQuay Shopping Centre. SeaCity Museum and Ocean Village Marina are also within 15 minutes. Southampton Central Station is 18 minutes by foot and Southampton Woolston Station is 25 minutes.

Mercure Southampton Centre Dolphin Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 206 out of 1000 reviews" "
Rating 8 - Good. 355 out of 1000 reviews" "
Rating 6 - Okay. 239 out of 1000 reviews" "
Rating 4 - Poor. 114 out of 1000 reviews" "
Rating 2 - Terrible. 86 out of 1000 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Johnny

Stayed 1 night in Jun 2023

2/10 Terrible

Nathan

Disliked: Cleanliness, property conditions & facilities
Had booked 2 nights (28th, 29thOct) in a double room. Arrived on the evening of the 28th to be told they had no available double rooms, despite the fact i had paid almost a month in advance. Was informed they could put me up in a double room in the hotel next door for the first night, then return to my original hotel for the second night. When I declined this as i did not want to have to move between hotels, i was offered a twin room which I begrudgingly accepted. Upon entering the room i discovered two single beds, one of which i was reluctant to consider using as the wall mounted headboard was only secured at the top and i did mot want to risk it falling on me during the night. The bathroom ceiling was covered in black mould spots. The window frame rattled whenever there was a light breeze which made getting sleep difficult. The breakfast was reasonable and the staff were polite enough. Sadly those two things in no way make up for what was a massively disappointing experience. Based on my experience i would certainly NOT recommend this particular hotel.
Stayed 2 nights in Oct 2022

6/10 Okay

Michael

Stayed 1 night in Oct 2022

10/10 Excellent

Melissa

Stayed 1 night in Oct 2022

10/10 Excellent

gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Andrew

Stayed 1 night in Oct 2022

6/10 Okay

Leah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel staff told us when we arrived that they had a plumbing issue and could not offer us a room. They arranged a cab to pick us up and take us to another hotel which cost about 30 pounds more per night. The Mercure paid for the cab ride and the extra cost of the hotel. They also offered us beverages in the cozy bar while we waited for the cab. We were impressed by the excellent service.
Stayed 1 night in Oct 2022

8/10 Good

Forbes

Stayed 1 night in Oct 2022

10/10 Excellent

Denise

Stayed 1 night in Oct 2022

6/10 Okay

Susan

Stayed 1 night in Oct 2022