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The Upper House

4.0 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for The Upper House

Serves lunch and brunch
Exterior
Exterior
Property grounds
Executive Double Room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
The current price is €123
includes taxes & fees
7 Sept - 8 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Bathrobes
Hairdryer
Electric kettle
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Bathrobes
Hairdryer
Electric kettle
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room with Bath

1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room with Bath

8.8 out of 10
Excellent
(13 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Executive Single Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Shower/bath combination
Hairdryer
Electric kettle
Coffee/tea maker
Iron/ironing board
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Electric kettle
  • Sleeps 2
  • 1 King Bed
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About the area

Map
The Upper House, The Green, Stoke-on-Trent, England, ST12 9AE

What's nearby

  • World of Wedgwood - 4 min drive - 2.4 km
  • Trentham Monkey Forest - 6 min drive - 4.6 km
  • Trentham Gardens - 7 min drive - 4.6 km
  • Staffordshire University - 12 min drive - 10.0 km
  • Waterworld - 15 min drive - 13.1 km

Getting around

  • Stone Station - 13 min drive
  • Manchester Airport (MAN) - 56 min drive

Restaurants

  • ‪The Trentham Estate - ‬7 min drive
  • ‪The Lakeside - ‬15 min drive
  • ‪The Borehole - ‬6 min drive
  • ‪Trentham Craft Bar - ‬8 min drive
  • ‪Willow - ‬7 min drive

About this property

The Upper House

Upscale eco-certified hotel near Trentham Monkey Forest
Located close to World of Wedgwood and Trentham Gardens, The Upper House provides free cooked-to-order breakfast, a terrace and a garden. The on-site restaurant, ., offers breakfast, lunch, dinner and children's meals. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • An electric car charging station, smoke-free property and a lift
  • A banquet hall, free newspapers and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms at The Upper House boast comforts such as free WiFi and room service.
Extra amenities include:
  • Shower/bath combinations, free toiletries and hairdryers
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • .
  • .

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Upper House Hotel Stoke-on-Trent
Upper House Stoke-on-Trent
The Upper House Hotel
The Upper House Stoke-on-Trent
The Upper House Hotel Stoke-on-Trent

Frequently asked questions

Is The Upper House pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Upper House?

As of 20 Aug 2025, prices found for a 1-night stay for 2 adults at The Upper House on 7 Sept 2025 start from €123.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Upper House?

Self-parking is free at this property.

What time is check-in at The Upper House?

Check-in start time: 3:00 PM; check-in end time: 5 AM. Early check-in is available for a fee of GBP 20.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Upper House?

Checkout is at 11 AM.

Where is The Upper House located?

Situated in a rural location, this eco-certified hotel is within 3 mi (5 km) of World of Wedgwood, Trentham Monkey Forest and Trentham Gardens. Fenton Manor Sports Complex and Royal Stoke University Hospital are also within 9 mi (15 km).

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The Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 210 out of 285 reviews
Rating 8 - Good. 61 out of 285 reviews
Rating 6 - Okay. 9 out of 285 reviews
Rating 4 - Poor. 3 out of 285 reviews
Rating 2 - Terrible. 2 out of 285 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ben

Liked: Amenities, property conditions & facilities
Beautiful grounds and history
Stayed 1 night in Aug 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Exactly what we were looking for, all the staff were extremely helpful. The breakfast was excellent and our room was comfortable
Stayed 13 nights in Jun 2025

10/10 Excellent

Paul

Liked: Amenities
Stunning location, great staff and very much recommended
Stayed 1 night in May 2025

10/10 Excellent

Rosemary

Liked: Cleanliness, amenities, property conditions & facilities
The venue is very relaxed, small and fab decor
Stayed 2 nights in Jul 2025

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were excellent and a magnificent property surrounds the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Shayan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, looks great for weddings, it’s secluded and quiet. Beautiful property and great breakfast!
Stayed 1 night in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

Wonderful welcome and stunning grounds and views. Excellent breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property, nice staff and lovely food In a beautiful location.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Relative to price paid everything was excellent.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Amenities
This is an outstanding property in a quiet, picturesque part of Stoke-on-Trent (the village of Barlaston). Morgan at Reception on Tuesday afternoon 15/7/25 was fantastic… very helpful, very pleasant! Dinner was very nice…and the wait staff pleasant and efficient! Our room was well appointed and beds very comfortable, with a nice ensuite and shower. This property exceeded our expectations! We highly recommend this property! John & Suzanne Teague, Lake Macquarie, NSW, Australia.
Stayed 1 night in Jul 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Staying at the Upper House Hotel was a most enjoyable few days , very clean and comfortable room, food excellent, and staff very friendly. Hotel in beautiful grounds. Would recommend.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
excellent
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Nice clean room, very comfy matress, beautiful grounds with excellent views, very relaxing,
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rural location in a converted country house. There are a variety of room choices, all include breakfast. The restaurant has some great choices for breakfast. Dinner menu is also good. There’s a cosy little bar in the hotel and other pub and dining options are a short drive away. I have stayed here around 10 times and it is my go-to choice in the area.
Stayed 2 nights in May 2025

10/10 Excellent

Dean

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable!

We want to see Bella again :)
Stayed 1 night in Apr 2025

10/10 Excellent

Joanna

Beautiful setting
Stayed 2 nights in Feb 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good but not excellent

excellent service from the staff and cleanliness. Food was very good. The downside is the size of the ensuite, a bit on the small side.
Stayed 1 night in Apr 2025

10/10 Excellent

Dianne

Liked: Amenities
An excellent property in the beautiful countryside with gorgeous gardens obviously looked after by enthusiastic gardeners. 🌳🌹🪻🪷 The decor is fitting to this country mansion and the whole house is very clean, and my bedroom was exceptionally clean and well stocked with soap, shampoo etc. and my bed very comfortable giving me a good night’s sleep 💤 The food offers a wide range for everyone’s taste and the quality is far better than many city 5 star hotels I’ve stayed in! The staff are all professional, courteous, polite and helpful and I would like to compliment Jack (a young restaurant waiter), who made me feel very welcomed and was very helpful ensuring I received a good breakfast (as I have medical issues). This young man is an asset to this lovely hotel and as a retired Regional HR Manager I see lots of potential in him to rise up - so GM watch out!! 😅 Many thanks to everyone from housekeeping to GM for making my brief visit keen to return for longer. 👍⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely rural country house hotel

It was our second stay here and it was great. Typical independant country house style hotel in that it has lovely authentic decor and styling, great service, plenty of free parking, nice countryside views, and breakfast included.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed (for second time) overnight, with family joining us for evening meal. Staff could not have been more helpful, a 'can do' attitude made us all feel very welcome. Excellent food, lovely surroundings / grounds.
Stayed 1 night in Dec 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at The Upper House. The breakfast is amazing. Especially the oatcakes. Quality is above all other breakfasts! We will be back
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything about it is lovely

Food was amazing, staff really friendly and accommodating, in a beautiful secluded location Christmas tree in the hall made it very festive.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Great staff. Interior decorating needed
Stayed 1 night in Jan 2025

6/10 Okay

Paul

Liked: Staff & service

Lovely location but paper walls

Lovely location. Service is very good and friendly. Unfortunately the rooms are small and walls are thin - we heard conversations olin next rooms up until 3a.m plus. Pose of adjacent showers and toilets. Not a place fora restful sleep.
Stayed 2 nights in Apr 2025