Swallowcliffe Hotels

"Really nice hotel. Perfect position for exploring the city."

"The building is centuries old, so keep that in mind. The stairs are not always level, but they manage to provide modern amenities. The restaurant is a favorite among locals for good reason. And the House is across the street from the cathedral. So convenient."

"All good "

"We stayed at New Forest Lodge for a weekend trip to Paultons Park. Overall I'd say our trip was okay. There were definite areas of improvement and I wouldn't suggest booking if you're looking for luxury. That being said, the room was mostly comfortable and we had everything we needed. When you arrive, if you're situated in a room upstairs, I could see the carpet was very worn. It wasn't the best impression. The decor is quite dated and the TV is pretty small. The king bed was comfortable. The singles however were put up beds and were uneven and not terribly comfortable. There was carpet worn away at the bathroom threshold to the point the grippers were exposed which presents a hazard, expecially for young children. The radiator in the bathroom was also damaged and didnt look overly reassuring of its safety. The check in was using a keysafe as the reception wasnt manned. I did see some staff briefly both mornings of our stay. Its a shame they dont have more of a presence. The lodge met our needs for the purpose we booked it for, I just feel it would be much improved with some investment into refurbishment. "

"Fantastic staff gave a warm welcome and great service throughout our stay. Parking was very convenient and secure although was a tight space. Breakfast was excellent with a good choice."

"Breakfast was plentiful and good quality. Staff are fabulous at this hotel and I keep coming back. Disappointing at the change in dinner menu. If you don't like Indian food you'll need to eat out "

"Check in was ok. The booking website failed to include an option which included breakfast, so I had to pay separately for that. The hand basin in my room was partially blocked and took ages to drain. .... other than that, it was most comfortable, thank you."

"Great breakfast. Amazing building"

"A property of former grandeur that is now a little rough around the edges! Our room was spacious with an excellent view of the garden but seemed to be at the furthest and highest extremity of the building. The bathroom facilities were excellent and the shower was great. The leisure centre was a bonus along with the provision of bathrobes. The staff were polite and helpful but seemed a bit stretched. We enjoyed a stroll round the grounds."