Swan Hotels

"They denied me a room saying I was on a "Do not rent to this person" list, which they could not tell me the reason I was on any list to begin with. Very offended"

"Clean room and staff are friendly."

"Another great stay, everyone was super friendly"

"The second night of stay my room card did not work I had to go back to the desk to get re-programmed. After checking out I realized the next day I had left my phone charger. I stopped back by & they had to look in 3 different locations all to come up empty. They said call back maybe on housekeeping cart. I am questioning leaving my service tip in room. Trust worthiness is valued for repeat stays."

"Bathroom door track in rm 210 is faulty. Bathroom door does not close all the way"

"Friendly staff. Rooms could use some updating."

"Pool was closed. Our toilet leaked. There was a dried Kleenex or something stuck to the ceiling in the bathroom. "

"Room was very clean and well maintained. Very comfortable pillows. Our room was right by the elevators but must have excellent soundproofing because we didn’t hear anything from the hall or other rooms."

"Nice breakfast. First room had a sink that was a bit dirty, moved us to a new room immediately Really enjoyed our stay. "