Gran Melia Palacio de Isora

Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

9 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available
Bar
All-inclusive
Pet-friendly

includes taxes & fees

13 Jul - 14 Jul

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 17 of 17 rooms

32-inch flat-screen TV with satellite channels, TV

Red Level Master Suite 2 Bedrooms Ocean View

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Club Lounge

Fridge

Dining table

116 sq m
Partial ocean view
Sleeps 6
1 King Bed and 2 Single Beds

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room Partial Sea View (2+1)

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Blackout curtains

Premium bedding

Down duvet

Sofa bed

Separate bedroom

48 sq m
Partial ocean view
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

Red Level Suite Ocean View

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Club Lounge

Fridge

Dining table

68 sq m
Partial ocean view
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room (Front Sea View)

Excellent

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Separate bedroom

Down duvet

Blackout curtains

Premium bedding

Hairdryer

48 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

Suite

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Fridge

Dining table

Flat-screen TV

68 sq m
Sleeps 2
1 King Bed

Two Bedroom Master Suite

Exceptional

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Fridge

Dining table

Flat-screen TV

116 sq m
Sleeps 6
1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Suite (2+1)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Fridge

Dining table

Flat-screen TV

68 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Deluxe Room (2+1)

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Blackout curtains

Premium bedding

Down duvet

Sofa bed

Separate bedroom

48 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

Suite (2+2)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Fridge

Dining table

Flat-screen TV

68 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Room, Partial Ocean View

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Separate bedroom

Down duvet

Blackout curtains

Premium bedding

Hairdryer

48 sq m
Partial ocean view
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

Deluxe Room

Exceptional

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Separate bedroom

Down duvet

Blackout curtains

Premium bedding

Hairdryer

48 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

Deluxe Room (Front Sea View 2+1)

Highlights

Furnished balcony or patio

Air conditioning

Flat-screen TV

Blackout curtains

Premium bedding

Down duvet

Sofa bed

Separate bedroom

48 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

Red Level, Suite, Resort View

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Club Lounge

Fridge

Dining table

68 sq m
Sleeps 3
1 King Bed and 1 Double Sofa Bed

Red Level Suite Ocean View (2+2)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Club Lounge

Fridge

Dining table

68 sq m
Partial ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Deluxe Family Room

Highlights

Furnished balcony or patio

Air conditioning

Fridge

Flat-screen TV

Separate bedroom

Down duvet

Blackout curtains

Premium bedding

48 sq m
Sleeps 3
1 King Bed and 1 Single Sofa Bed OR 2 Large Single Beds and 1 Single Sofa Bed

Deluxe Family Room (2+2)

Highlights

Furnished balcony or patio

Air conditioning

Fridge

Flat-screen TV

Separate bedroom

Down duvet

Blackout curtains

Premium bedding

48 sq m
Sleeps 4
1 King Bed, 1 Single Sofa Bed and 1 Single Bed OR 2 Large Single Beds, 1 Single Sofa Bed and 1 Single Bed

Red Level Master Suite 2 Bedrooms Resort View

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private indoor hot tub

Air conditioning

Club Lounge

Fridge

Dining table

116 sq m
Sleeps 6
1 King Bed and 2 Single Beds

About the area

Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcalá, Guia de Isora, Tenerife, 38686

What's nearby

Alcala Beach - 7 min walk - 0.6 km
Arena Beach - 5 min drive - 3.8 km
Playa San Juan - 5 min drive - 4.5 km
Los Gigantes Beach - 8 min drive - 6.0 km
Los Gigantes Marina - 9 min drive - 6.4 km

Getting around

Tenerife (TFS-Tenerife South) - 27 min drive

Restaurants

‪Playa de San Juan - ‬4 min drive
‪Pangea - ‬1 min walk
‪Tapas y Mas Tapas - ‬5 min drive
‪Sun Bean - ‬4 min walk
‪Casa Amadeo - ‬4 min drive

About this property

Gran Melia Palacio de Isora

Luxury eco-certified resort near Alcala Beach

Located close to Los Gigantes Marina and Los Gigantes Beach, Gran Melia Palacio de Isora provides 2 poolside bars, a beach bar and a terrace. Active travellers can enjoy archery, volleyball and Pilates at this resort. Indulge in a manicure/pedicure, Ayurvedic treatments and a detox wrap at Spa by Clarins, the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; Gran Melia Palacio de Isora also has shopping on-site, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and an arcade/games room.

You'll also enjoy perks such as:

3 outdoor pools and a children's pool, with a waterslide, cabanas and sunloungers
Buffet breakfast (surcharge), 2 outdoor tennis courts and self-parking (surcharge)
An electric car charging station, supervised childcare (surcharge) and 15 meeting rooms
ATM/banking services, concierge services and a nature reserve
Guest reviews speak highly of the helpful staff

Room features

All 604 rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and bathrobes.

Extra conveniences in all rooms include:

Bidets, free toiletries and hairdryers
32-inch flat-screen TVs with cable channels
Furnished balconies or patios, wardrobes/cupboards and recycling

All-inclusive details

All-inclusive room rates at Gran Melia Palacio de Isora are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

Premium alcoholic drinks included

In-room minibar (non-alcoholic beverages included)

Land activities

Fitness facilities

Volleyball

Children's club

Lessons/classes/games

Aerobics

Pilates

Yoga

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Pool
Hot tub
Breakfast included
Spa

includes taxes & fees

1 Aug - 2 Aug

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Parking on site (EUR 10 per night)

Food and drink

Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 10 for children
2 poolside bars
5 bars/lounges
9 restaurants
A beach bar
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Agave
L´Olio Trattoria & Pizza
Nami Asian Bistro
Oasis Mediterranean
Pangea Food Market

Things to do

2 outdoor tennis courts
24-hour gym
3 outdoor padel courts
3 outdoor pools
Arcade/game room
Archery
Children's pool
Fitness classes
Free children's club
Full-service spa
Pilates classes
Segway rentals/tours
Shopping
Tennis lessons
Volleyball
Waterslide
Yoga classes

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Free children's club
Laundry facilities
Lifeguards on site
Snack bar/deli
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

12,917 square feet of conference space
15 meeting rooms
Business centre

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
In a nature reserve
On the beach
On the boardwalk/promenade
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

12 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Prenatal massages
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (130 centimetre wide door)
Tile flooring in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant

4 buildings
5 floors
Ballroom
Banquet hall
Built in 2008
Lifeguards
Mediterranean architecture
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Bidet
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with cable/satellite channels

Food and drink

Limited room service
Minibar

Air conditioning
Iron/ironing board on request
Laptop-compatible safe
Phone
Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 80 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 10 for children
Self-parking fee: EUR 10 per night
Pet fee: EUR 80 per pet, per day
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

This property uses a grey water recycling system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Guests under 16 years old are not allowed in the fitness facility

Guests under 16 years old are not allowed in the spa

Property is also known as

Gran Melia Palacio

Gran Melia Palacio Hotel

Gran Melia Palacio Hotel Isora

Gran Melia Palacio Isora

Gran Melia Guia De Isora

Gran Melia Palacio De Isora Hotel Alcala

Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife

Palacio De Isora Gran Melia

Gran Meliá Palacio Isora Hotel Guia de Isora

Gran Meliá Palacio Isora Hotel

Gran Meliá Palacio Isora Guia de Isora

Gran Meliá Palacio Isora

RedLevel At Gran Melia Palacio De Isora Guia Tenerife

Gran Melia Palacio de Isora

Gran Meliá Palacio Isora Resort Guia de Isora

Gran Meliá Palacio Isora Resort

Gran Meliá Palacio de Isora

Gran Melia Palacio de Isora Resort

Gran Melia Palacio de Isora Guia de Isora

Gran Melia Palacio de Isora Resort Guia de Isora

Frequently asked questions

Does Gran Melia Palacio de Isora have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Gran Melia Palacio de Isora?

As of 11 Jul 2025, prices found for a 1-night stay for 2 adults at Gran Melia Palacio de Isora on 13 Jul 2025 start from €302.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gran Melia Palacio de Isora pet-friendly?

Yes, this resort allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per day. Service animals are exempt from fees.

How much is parking at Gran Melia Palacio de Isora?

Self-parking is available for EUR 10 per night.

What time is check-in at Gran Melia Palacio de Isora?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Gran Melia Palacio de Isora?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Gran Melia Palacio de Isora?

Some rate plans available at this property are all-inclusive.

Where is Gran Melia Palacio de Isora located?

Located in Guia de Isora, this beachfront resort is on the boardwalk, 0.4 mi (0.6 km) from Alcala Beach, and within 6 mi (10 km) of Los Gigantes Marina and Los Gigantes Beach.

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Gran Melia Palacio de Isora Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Helga

22 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and amenities. Beautiful property. Very friendly staff.

Stayed 7 nights in Mar 2025

10/10 Excellent

jayne

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Food in a beautiful setting

A return trip to a beautiful hotel, food is amazing and location for me to enjoy the peace and lovely scenic walks is great! I enjoyed the varied sports programme with excellent Pilates and yoga sessions daily ! The staff were all so friendly and welcoming making it a very enjoyable week in the sun for me

Stayed 7 nights in Jan 2025

10/10 Excellent

Anna

22 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We loved this hotel, the pool is beautiful and just the prefect place to relax.

Stayed 3 nights in May 2024

10/10 Excellent

Shabana

18 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

really nice and peaceful place

Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

24 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly staff, exceptional pool, beach is a fine minute walk away, rooms are very spacious and nicely decorated

Stayed 7 nights in Sep 2024

10/10 Excellent

Ariel

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very friendly staff. Pools are amazing. Breakfast was great

Stayed 9 nights in Aug 2024

10/10 Excellent

Mark

20 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing hotel. Incredible pools and views. Would recommend. The heated family pool was very cold, but after guests raised their concerns it was eventually resolved. The staff did their best to support us and accommodate us. Can’t thank them enough for helping to make it special.

Stayed 5 nights in Dec 2024

10/10 Excellent

Rachel

5 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I have just returned from a 5 night winter break here. I have travelled extensively but this hotel is up there with some of the best i have stayed in, certainly in Europe. The staff were all extremely polite friendly and professional. The pools and grounds were beautiful, but the town outside tge horel was very limited. We decided to upgrade to all inclusive on arrival which i would recommend due to the local town being limited for dining options. The dining on offer at the hotel was absolutely great and i couldnt fault it at all. The roon was spacious and clean but a little tired looking. I would have expected more minibqr items to be included with AI. The hitel is expensive but tge quality was spot on. We had the most relaxing lovely holiday

Stayed 5 nights in Jan 2025

10/10 Excellent

Jessica

3 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with service minded staff

An extremely well run large hotel with service minded staff and nice entertainment in the evenings.

Stayed 3 nights in Jan 2024

10/10 Excellent

Alexander

24 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pool-Service would be nice.

Stayed 9 nights in Sep 2024

10/10 Excellent

Ntobeko

17 Mar 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Brilliant place wish we had more time. Very clean and the surroundings are breath taking.

Stayed 2 nights in Mar 2024

10/10 Excellent

Shanil

13 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place looks fabulous

Stayed 3 nights in Nov 2023

10/10 Excellent

Nicholas

11 Apr 2024

Liked: Property conditions & facilities

Really first class. Wonderful and helpful staff with great facilities in a beautiful hotel. My only complaint is that I found it almost impossible to book the hotel restaurants. And some great local beaches nearby.

Stayed 5 nights in Apr 2024

10/10 Excellent

John

24 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Favourite hotel in Tenerife

Our favourite hotel in Tenerife, this was our third time here. They have kept their standards high all the time. Excellent range of restaurants. Besutiful property and location.

Stayed 4 nights in Feb 2024

10/10 Excellent

Kelvin Antonio

22 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing

Stayed 3 nights in Apr 2024

6/10 Okay

Martha

29 Jan 2025

The food was very average at best - except the nachos which were good! even the non buffet restaurants were average rather than amazing. Food was very bland. Staff were ok some lovely but most just doing their job. Often a wait to be seated Sustainability was not really featured as a priority which I would expect of any 4 star hotel in 2025. On the last night we found 2 huge cockroaches in our room- the response was to blame the near by banana plantation! We got a second room to sleep in but we had to suggest that… No compensation was offered. The music was awful The sun loungers were old and super basic with no lower angle as an option so seated or flat. The service around the adult pool was patchy On the up side it is aesthetically beautiful the spa was nice, and the weather was beautiful.

Stayed 5 nights in Jan 2025

8/10 Good

Michael John

3 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Accommodation, housekeeping and staff were good as were the facilities. On the down-side, the specialty restaurants were difficult (if not impossible) to book and the additional snack sessions didn't exist

Stayed 8 nights in Sep 2023

8/10 Good

Wendy

28 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely break

A lovely resort but if you did want to eat in the non-buffet restaurants in the evening it is challenging to book! However there are some really lovely local restaurants serving delicious food in the town - just a short walk away. It is surprising that a 5 star resort doesn’t offer complimentary water for guests in the room. Or offer water fountains around the resort to ensure that guests stay hydrated. However the resort is lovely.

Stayed 5 nights in May 2024

6/10 Okay

SINISA

17 Nov 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing property all around , didn’t like that some stuff said they don’t speak English but left a plate of food on my table as we where getting our food..

Stayed 6 nights in Nov 2022

8/10 Good

Remy

29 Oct 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The reservation procedure and queuing for lunch and dinner is appalling and unacceptable for what you believe is a 5 star hotel

Stayed 7 nights in Oct 2023

4/10 Poor

Christina

7 Nov 2023

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

Was not a 5 star hotel experience. Food was just ok. Poorly maintained but clean. Changed my room when I complained about the smell and the wet pillow. Found the service to be good but not memorable.

Stayed 7 nights in Oct 2023

8/10 Good

Michael

8 Jul 2022

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The facilities were very good and the food was also excellent. However, whilst some of the staff were friendly and helpful, a lot were not. We paid for all inclusive and it was anything but - meal times were awkward for children and you couldn’t get food unless you paid extra at different times. So many items of drinks and food were ‘pay extra’ that it was more like a full board offering than all inclusive.

Stayed 7 nights in Jun 2022

2/10 Terrible

Charlene

3 Jul 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would never recommend

More like a 3 star all inclusive hotel where everything is so run down, service is rubbish, you have to queue up for an hour to either have breakfast, lunch or dinner. Room was missing furniture, no table Or chairs. Honestly the worst hotel I’ve stayed at, very low class.

Stayed 1 night in Jul 2023

6/10 Okay

Everaud

2 Sept 2024

Disliked: Staff & service, property conditions & facilities

You need to be prepared to queue for meals which can be very frustrating. First time I have experienced this and could see this was especially frustrating for young families. Poolside snack restaurants you should expect to wait for 30 - 40 minutes. The standard of food was generally high although kid options were limited and often chips were cold. The al la carte restaurants (if they could be booked) the food was not as good as the buffet. There is no pool side service for drinks which meant a long walk to the one poolside bar (who refuse to provide trays). The hotel grounds were pleasant and there were plenty of available sun lounges around the adult pool. The gym although small had a good selection of equipment. The spa was nice. Location of the hotel not great - no local amenities and a taxi to the main resort costs around 40 EURs one way. Certainly not a five star experience but suspect its one of the better hotels on the island (from what I could see).

Stayed 7 nights in Aug 2024

8/10 Good

Marija

18 Aug 2023

Liked: Property conditions & facilities

Disliked: Staff & service, amenities

The room was quiet but every thing is a little worn out. No view that was promised by seller. Very bad communication with stuff.

Stayed 4 nights in Aug 2023

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Gran Melia Palacio de Isora

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Red Level Master Suite 2 Bedrooms Ocean View

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Deluxe Room Partial Sea View (2+1)

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Red Level Suite Ocean View

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Deluxe Room (Front Sea View)

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Two Bedroom Master Suite

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Suite (2+1)

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Deluxe Room (2+1)

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Suite (2+2)

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Deluxe Room, Partial Ocean View

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Deluxe Room

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Deluxe Room (Front Sea View 2+1)

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Red Level, Suite, Resort View

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Red Level Suite Ocean View (2+2)

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Deluxe Family Room

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Deluxe Family Room (2+2)

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Red Level Master Suite 2 Bedrooms Resort View

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