Reception

Reviews of Hotel Tropical Park

4 out of 5
Hotel Tropical Park
AVDA.EL JABLE N41, Adeje, Santa Cruz de Tenerife

Reviews

9.0

Wonderful

Rating 10 - Excellent. 160 out of 290 reviews" "
Rating 8 - Good. 111 out of 290 reviews" "
Rating 6 - Okay. 13 out of 290 reviews" "
Rating 4 - Poor. 3 out of 290 reviews" "
Rating 2 - Terrible. 3 out of 290 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

H

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfectly situated for the beach and amazing restaurants all within walking distance (Tapas Boutique is a must). We chose bed & breakfast option as the rooms are actually apartments so you can fill your fridge with branded alcohol from the nearby shops and enjoy it from the balcony enjoying the evening sun. The breakfast buffet was excellent. One of the pools is heated which is handy for January though we only used it once as the sea was lovely. All in all, a welcome week away for some Winter sun.
Stayed 7 nights in Jan 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room A+++
We just booked a room/apartment and this was the best I have come across over many years. It had everything you could need (including a dishwasher!). The pool area was nice and I could not comment on anything else because we did not eat in the restaurant.
Stayed 4 nights in Jan 2024

8/10 Good

kapil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. It was clean. The only drawbacks were: 1) Internet: Although wifi was there but it was not good. It keeps on disconnecting. 2) There are no lifts/elevators. And the hotel gave us room 2 floors down the building. When we asked to change the room as it was very difficult to take infant and stroller/pram in the room they denied our request.
Stayed 6 nights in Nov 2023

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Overall the hotel was fine, nice and clean room, good pools etc. It was mostly families, so if you're a couple going, next time I'll go elsewhere. Food was average. Also in the description of the hotel it said there was windsurfing, however then at the hotel they said they don't do windsurfing, so I had to hire a car.
Stayed 5 nights in Jun 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable 3 Nights
Good comfortable & well equipped apartment with good breakfast. Reception staff were very helpful. Loads of parking on the road in front of the hotel.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Iain Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went for a B&B option. Our room was very spacious, clean and had all of the amenities. All of the little extras came as standard within the room, even the air conditioning was quiet! There was a good supermarket on site and two lovely pools. The breakfast buffet had a good selection and catered for GF options.
Stayed 7 nights in Apr 2023

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem !
This Hotel is a little gem! What a find! Nothing to fault 5*. Beautiful room (3 person with super sunny balcony) super kitchen, toaster, kettle coffee machine plus washing up liquid, sponge, t-towel as well as an oven & microwave.Cleaner every day and new tolietries - good to know if travelling with take on luggage. Staff were so friendly and helpful and a big shout out to Coco, I’ve never seen anyone work so hard but she loves it, a great programme of morning classes- stretching, yoga, Pilates etc plus aqua gym which really was a gym not just silly stuff. She is a qualified yoga / Pilates teacher & it shows ! Pool area was immaculate, 2 big pools, one heated and a great hot tub. Some really lovely eateries nearby( fabulous selection of food on site too) and a lovely walk a long the beach. Fabulous little spot can’t recommend enough.
Stayed 5 nights in Apr 2023

10/10 Excellent

James Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing holiday. Our second time here and we will be back. We are a couple but we can see that it is great for families as well. Loads of activities organised and really good facilities. Rooms are well equipped with a decent kitchen and spotless. Cleaned every day. Nice balcony facing the pool and the greenery opposite. They do their level best to welcome you. Really well run. We will be back!

8/10 Good

Joshua

Stayed 5 nights in Dec 2022

10/10 Excellent

John

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well equipped, well staffed, good location
Plenty of staff and all very helpful. Exceptionally clean. Room very comfortable and kitchen area very well equipped. Everything in good condition. Hardly used pool or other facilities but all looked good. Breakfast excellent. Two downsides: 1) air con was inadequate for such a big space, and 19*c lower limit was hotter than we like our living space 2) bedroom looked straight out onto “shopping mall” so we couldn’t open the curtains at all.
View from bedroom (shops currently closed)
Kitchen area- big fridge freezer, filter coffee maker, microwave,kettle, hob, oven, sink
From our ground floor patio to pool area and restaurant
Patio area- canopy very useful in keeping the room cool while we were out.
Stayed 10 nights in Nov 2022

8/10 Good

Julie

Stayed 8 nights in Sep 2022

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location, it was nice and quiet and not a crowded area around the hotel. There were many restaurant choices with in walking distance. The buffet was great for breakfast ( it was included in the price of the hotel) and we opted to pay for a lunch and dinner buffet on 2 separate occasions which was tasty and convenient. Pools were very nice and everything was kept really clean. I would stay there again
Stayed 6 nights in Sep 2022

10/10 Excellent

Tommaso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy a few days in South Tenerife. Great amenities and stuff service.
Stayed 3 nights in Jun 2022

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2022

8/10 Good

tom

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 bed apartments clean, comfortable and very well equipped (even has washing machine!). Pool at hotel quite nice and there’s a shallow toddler pool our 2 year old really enjoyed. Only negative really was the family rooms being on the 5th floor and there’s no elevator… lots of wrestling bags/buggies and two kids up and down the stairs for days out so if visiting with young ones or older family members keep this in mind!
Stayed 7 nights in May 2022

8/10 Good

Tushar

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

10/10 Excellent

Gregory, Arlington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Quieter area than other areas on southern side of Tenerife, but still plenty of restaurants and grocery stores that are walkable from hotel. Would stay again with kids.
Stayed 7 nights in Mar 2022

8/10 Good

Anjana Methmal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a location with a lot of restaurants and a beach close by. My son loved the pool and table tennis tables and the staff were very friendly. There was a lovely spot down the road perfect to watch the sunset from.
Stayed 4 nights in Feb 2022

10/10 Excellent

James Oliver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean - and room cleaned every day. Good sized room , with great balcony. TV in bedroom and huge TV in lounge. Well equipped kitchen. Not too big a resort, not like some mega structures we have been too. Good cocktails and beer for the pool bar. Not expensive at all.
Stayed 7 nights in Jan 2022

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing!!
Accommodation lovely and clean. Unfortunately we weren't told that only the buffet restaurant was open. Only one bar that closed at 9.45 was open and then lights off. As a group of 4 on all inclusive, very disappointed. Not much food in the restaurant was hot.
Stayed 3 nights in Jan 2022

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break
Apartments excellent however the food was disappointing not very warm but plenty of choice.
Stayed 3 nights in Jan 2022

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very good stay in a clean, comfortable & well equipped room. Included a safe large enough for a laptop & was Free!!! Only strange thing was only 1 wardrobe door, a design feature apparently.
Meal Times
Balcony
Kitchen
Comfortable Bed
Stayed 3 nights in Jan 2022

4/10 Poor

Siu Wai

Disliked: Staff & service, amenities
Stayed 5 nights in Jan 2022

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2021

8/10 Good

Leandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom hotel para famílias com filhos. Comida deversificada .
Stayed 14 nights in Jun 2021

8/10 Good

Rossella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive apartment, clean and modern. Super friendly staff and
Stayed 7 nights in Oct 2020

10/10 Excellent

Souela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2020

10/10 Excellent

Viktoras

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cosy hotel to stay
Nice apartment-style hotel. Comfortable, clean, well-equipped apartments with spacious balcony. Cosy territory. Meal is tasty, plenty of choices. Reasonable prices for drinks. Staff is friendly and helpful. WiFi is good, but rather frequent disconnection with device.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 7 nights in Dec 2019

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, annoying wristband.
Nice hotel, lovely newly decorated rooms. Only annoyance was having to wear a horrible scratchy plastic wristband at all times. Surely they could just tick our names off at breakfast.
Stayed 4 nights in Dec 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything very good apart from last day, coming back to room after breakfast and key card programmed to lock, so took a while to get back into our room before checking out later at noon.
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Limited food choices. Location was a little far away from the action.. to far to walk..
Stayed 3 nights in Nov 2019

8/10 Good

Jen, Preston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently updated to a good standard. Apartments are spacious and comfortable but the shower could be more powerful. The pool was very cold so didn’t swim as much as l would have liked. Breakfast was good with quite a good variety. Would stay at this resort again.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, close to the beach, friendly staff on food was ok.
Stayed 7 nights in Nov 2019

10/10 Excellent

Beata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculately clean, modern apartment and hotel. Staff polite and helpful. Food nice and fresh, not a huge choice but still plenty for everyone. Quiet hotel which is a positive.
Stayed 7 nights in Oct 2019

10/10 Excellent

Rosheen, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really couldn’t fault the hotel/apartment. Accommodation fabulous. Excellent. Food was great, so much choice. Staff we friendly and the hotel worked like clockwork. Pool was amazing. Sun loungers fab. Play area for kids great. The entertainment was also very good. We are very happy with our recent stay
Stayed 8 nights in Oct 2019

4/10 Poor

john

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay overall
Has a great week at the Tropical Park.. Everything on site if required. I would stay again
Stayed 7 nights in Oct 2019

8/10 Good

Fiona, London

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Professional staff except for one staff who was a bit rude. Restaurant staff were very professional and polite. The staff who checked us in was very very polite. Easy access to local bus service.
Stayed 6 nights in Aug 2019

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good quality accommodation. Highly recommen
The apartments are well kitted out and in very good condition (the refurbishment was about 18mths - 2 years ago). The air conditioning in the bedroom was very efficient, but there not being any in the living room was an irritation, especially when Reception said there would be a hire fee of €15 a week for a fan! Our solution was to open the window in the bedroom and leave the patio doors open which created a nice through-draft. At night, we kept the balcony door open but this did mean that the noise outside early-ish in the morning (ie before 8:30), with the maintenance crew jet-washing the grounds and people dragging furniture around, woke our son up who was sleeping on the sofa bed. Air conditioning in the living room would be essential in the height of the summer (we travelled in early September so it was a bit cooler). We were half board but only ate dinner in the hotel on 2 nights. The range & quality of the food available was good, but by the time we had walked back to our table after choosing at the buffet, the food was cold. Callao Salvaje has a lot of restaurants within a 5-10 minute walk so it is easy enough to find food. The best we found - for quality & price - was Nebula, on the next corner to the Hotel. The Hotel is on the main road into Callao Salvaje, but it is not noisy. It is just a 5 minute walk to the coast with a small supermarket in the building selling all you need, including fresh bread & pastries. We will stay here again but not half board
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms very good excellent couldn't really fault them apart from air con worked great if not too much in the bedroom but hardly at all in the main room/lounge area. pretty good food and choice on the buffet plenty to go round all the time. one real downside found the all inclusive drinks very very poor very limited to what you could get without having to pay for other drinks alcoholic and soft drinks to that point, orange juice,tea,coffee,tonics all extra cost, only one beer on draft anything else in bottles again extra cost, granted named branded spirts you expect to pay for but local drinks very limited choice, last but not least bar open till 23:00 but all inclusive stops at 22:00 !! why ??
Stayed 14 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous family friendly hotel, so so clean and food was great. Apartment was a great location for us close to everything. Will definitely be back ...
Stayed 7 nights in Jul 2019