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Alexandre Hotel Troya

4.0 star property
Elegant beach resort and 3 outdoor swimming pools

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Alexandre Hotel Troya

Photo gallery for Alexandre Hotel Troya

Sun deck
Panoramic Room, Hot Tub, Beach View (Alexandre)
Terrace/patio
Panoramic Room, Hot Tub, Beach View (Alexandre)
Sauna, hot tub, steam room, hot springs/mineral springs

Overview of Alexandre Hotel Troya

7.8

Good

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • Pool
  • Spa

Explore the area

Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670
  • Popular LocationTroya Beach1 min walk
  • Popular LocationMcDonald's2 min walk
  • Popular LocationPapagayo Beach Club2 min walk
  • Popular LocationBabylon Disco Gay Pub2 min walk
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Room options

Family Room, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Large Single Sofa Beds

Standard Room (single use)

  • 27 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds

Panoramic Room, Hot Tub, Beach View (Alexandre)

  • 57 sq m
  • Beach view
  • Sleeps 2
  • 2 Single Beds

Club Room, Balcony (Alexandre)

  • 27 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

Standard Double or Twin Room

  • 27 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Junior Room, Balcony

  • 37 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

Family Room

  • 40 sq m
  • Sleeps 4
  • 4 Single Beds

Similar properties

About the area

Adeje

Located in Adeje, Alexandre Hotel Troya is next to a golf course and near the beach. Mariposa and El Puertito are local landmarks, and travellers looking to shop may want to visit Siam Mall and Centro Comercial San Eugenio. Travelling with kids? Consider Siam Park, or check out an event or a game at Magma Art and Congress Centre. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Playa de las Américas - 2 min walk
  • Torviscas Beach - 5 min walk
  • Siam Park - 17 min walk
  • Puerto Colon Marina - 17 min walk
  • Aqualand Costa Adeje - 20 min walk

Getting around

  • Tenerife (TFS-Tenerife South) - 18 min drive

Restaurants

  • McDonald's - 2 min walk
  • Papagayo Beach Club - 2 min walk
  • Monkey Beach Club - 4 min walk
  • H10 Gran Tinerfe - 7 min walk
  • Royal Garden Restaurant - 4 min walk

About this property

Alexandre Hotel Troya

Upscale family-friendly resort by the sea, rejuvenated in 2019
Siam Park is located near Alexandre Hotel Troya, which provides 18 holes of golf, a poolside bar and a terrace. Adventurous travellers may like the cycling and fitness classes at this resort. Treat yourself to reflexology, a Thai massage or a facial at Natural Spa, the on-site spa. Enjoy international cuisine and a poolside location at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a shopping centre on-site and a garden.
Additional perks include:
  • 3 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Bike hire, self-parking (surcharge) and a reception hall
  • Multilingual staff, a TV in reception and a gift shop
  • Massage treatment rooms, tour/ticket information and a 24-hour front desk
  • Guest reviews give good marks for the location
Room features
All 354 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LED TVs with satellite channels
  • Balconies, LED light bulbs and daily housekeeping

All-inclusive details

All-inclusive room rates at Alexandre Hotel Troya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 10 per day)
  • Limited on-site parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar La Palapa
  • Bar Salón
  • Restaurant Arena
  • Restaurant La Palapa

Things to do

  • 18 holes of golf
  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Library
  • Playground
  • Sauna
  • Shopping centre
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (1,119 square foot of space)
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Building
  • Built in 1973
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • Reception hall
  • Renovated entire property - July 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: EUR 10 per day
  • In-room safe fee: EUR 2.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Conference rooms (surcharge) may be available on request; advance booking is required.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Troya
Hotel Troya Arona
Troya Arona
Hotel Troya

Frequently asked questions

Does Alexandre Hotel Troya have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Alexandre Hotel Troya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alexandre Hotel Troya?

Self-parking is available for EUR 10 per day. Limited spots are available.

What time is check-in at Alexandre Hotel Troya?

Check-in start time: 2 PM; check-in end time: noon.

What time is check-out at Alexandre Hotel Troya?

Checkout is at noon.

Are there all-inclusive benefits at Alexandre Hotel Troya?

Some rate plans available at this property are all-inclusive.

Where is Alexandre Hotel Troya located?

Offering direct access to the beach, this Adeje resort is next to a golf course and within 1 mi (2 km) of Troya Beach and Siam Park. Fañabé Beach is 1.5 mi (2.4 km) away.

Alexandre Hotel Troya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 296 reviews" "
Rating 8 - Good. 132 out of 296 reviews" "
Rating 6 - Okay. 57 out of 296 reviews" "
Rating 4 - Poor. 23 out of 296 reviews" "
Rating 2 - Terrible. 10 out of 296 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Francesca

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel is located in a busy location, surrounded by plenty of bars (if you like music and going out to bars, this is a perfect location for you). There are also quite a few dining options around, however we often went to Los Christianos for dinner (only 15 minutes away by car, great location with plenty of restaurants options). Also, ideal for being just in front of the beach, so if you just want to chill, you don't have to travel at all, just cross the road and enjoy the sunshine and the beach. Nice hotel, with great a view (unless your room overlooks the bins collection side and the hotel next door, then you'll end up having difficulty sleeping because of the caos during the evening/night and the rubbish collection noise, especially the glass collection, not ideal having to wake up early every morning because of this). The staff is very nice and friendly. Great outdoor swimming pool, with plenty of space and sunbeds. The bar area is quite nice as well. In terms of cleanliness, could definitely improve; don't expect any special amenities in the room/toilet. Also, I found the pillows very uncomfortable, however, this might just be a personal preference. Overall I'm pleased with the stay, it's a good option, however it's just an average hotel.
Stayed 7 nights in Mar 2024

8/10 Good

Barbara Ann

Travelled with partner
Extremely comfortable. Ideally positioned for daytime activities. Only negative is that from 2100 - 0040 the noise volume from properties in the near neighbourhood is massively excessive. Ear plugs were a necessity.
Stayed 14 nights in Feb 2024

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great facilities and great location. My only criticism would be that the lunch and dinner options are quite limited (as a non meat eater) and very repetitive. Breakfast was lovely! I would suggest a wristband gor all inclusive guests rather than the card sustem they currently use. Overall great though and a i would return.
Stayed 5 nights in Oct 2023

10/10 Excellent

Muhammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In love!
I love the hotel the staff are absolutely amazing perfect location everyone is friendly it has everything you need! I can’t wait to stay again!
Stayed 5 nights in Sep 2023

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 8 nights in Jun 2023

8/10 Good

Harish Rugnath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near sea side, Plenty of Shopping and Restaurants.
Stayed 7 nights in Apr 2023

8/10 Good

George

Stayed 5 nights in Apr 2023

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had read quite a few bad reports on this hotel but I can say I am glad I didn't listen to all of them. Yes, it is very noisy in the area at night but we stayed in one of their Club Rooms on the 5th floor and we hardly noticed any late night noise. The quiet sun terrace is a lovely place to chill out and the food was very good - apart from the chips being cold sometimes! We found the staff to be very friendly and helpful.
Stayed 7 nights in Apr 2023

8/10 Good

Eunice

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Would stay again
Was a beautiful hotel, would stay again. Great location, and plenty of loungers. Only downfall would be some bar staff (Melissa) was very rude and obnoxious. Really spoils it for the others.
Stayed 5 nights in Apr 2023

6/10 Okay

Damian

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 5 nights in Apr 2023