Rafael Puig Lluvina, 2, Playa de las Americas, Adeje, Tenerife, 38670
Guests rated this location 8.7/10 - Excellent
Explore the area
Veronicas Strip3 min walk
Siam Park17 min walk
Puerto Colon Marina18 min walk
Tenerife (TFS-Tenerife South)20 min drive
Room options
About this area
Adeje
Located in Adeje, Alexandre Hotel Troya is next to a golf course and near the beach. The area's natural beauty can be seen at Fañabe Beach and La Caleta National Park, while Arona Pyramid and San Miguel Castle are cultural highlights. Travelling with kids? Consider Siam Park, or check out an event or a game at Magma Art and Congress Centre. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.
4-star family-friendly resort by the sea, rejuvenated in 2019
Close to Siam Park, Alexandre Hotel Troya provides 18 holes of golf, a poolside bar and a terrace. Adventurous travellers may like the aerobics at this resort. Treat yourself to hydrotherapy, a detox wrap or a body scrub at Natural Spa, the on-site spa. Enjoy international cuisine and a poolside location at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a shopping centre on site and a garden.
Additional perks include:
2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
Self-parking (surcharge), a TV in reception and luggage storage
A 24-hour front desk, a vending machine and a reception hall
Concierge services, ATM/banking services and a lift
Guest reviews give good marks for the helpful staff and location
Room features
All 354 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
Smart TVs with satellite channels
Travel cots, daily housekeeping and desks
All-inclusive details
All-inclusive room rates at Alexandre Hotel Troya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Social distancing
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Self parking on site (EUR 10 per day)
Limited on-site parking
Food and drink
2 restaurants
1 poolside bar and 1 bar
Room service available
Restaurants on site
Restaurant La Palapa
Restaurant Arena
Bar Salón
Bar La Palapa
Things to do
18 holes of golf
2 outdoor pools
Aerobics classes
Children's pool
Fitness centre
Full-service spa
Playground
Sauna
Shopping centre
Shopping
Steam room
Family friendly
2 outdoor pools
Children's pool
Free children's club
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Travel cot
Conveniences
ATM/banking services
Lift
Front-desk safe
Gift shop/newsstand
Library
Reception hall
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Conference centre (1119 square feet of space)
A meeting room
Outdoors
Garden
Pool sunloungers
Pool umbrellas
Terrace
Spa
3 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Detox wraps
Facials
Hot springs/mineral springs
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Sauna
Hot tub
Steam room
Turkish bath/hammam
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Conference rooms (surcharge) may be available on request; advance booking is required.
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub
Guests under 16 years old are not allowed in the spa
Property is also known as
Hotel Troya
Hotel Troya Arona
Troya Arona
Hotel Troya
Frequently asked questions
Does Alexandre Hotel Troya have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Alexandre Hotel Troya pet-friendly?
No, pets are not allowed at this property.
How much is parking at Alexandre Hotel Troya?
Self-parking is available for EUR 10 per day. Limited spots are available.
What time is check-in at Alexandre Hotel Troya?
Check-in is from 2 PM - noon.
What time is check-out at Alexandre Hotel Troya?
Checkout is at noon.
Are there all-inclusive benefits at Alexandre Hotel Troya?
Some rate plans available at this property are all-inclusive.
Where is Alexandre Hotel Troya located?
Offering direct access to the beach, this Adeje resort is next to a golf course and within 1 mi (2 km) of Troya Beach and Siam Park. Fañabe Beach is 1.6 mi (2.5 km) away.
Can I cancel my reservation for free at Alexandre Hotel Troya and receive a full refund?
Yes, Alexandre Hotel Troya offers free cancellation on select room rates, because flexibility matters! Please refer to Alexandre Hotel Troya cancellation policy on our site for more details about any exclusions or requirements.
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Lovely hotel, lovely staff, very clean. Food catered more for Europeans but always found something to eat. Would definitely visit again. Great location
Jackie
Stayed 7 nights in Mar 2023
2/10 Terrible
Anna
Travelled with group
18 Mar 2023
Disliked: Staff & service
Staff were very rude. All inclusive drinks were very limited and absolutely disgusting - undrinkable. One of the worst hotels I have ever stayed in.
I liked my stay very much. Clean hotel, great pool bar. Helpful staff, especially at the reception.
The only thing I would recommend is a few more options in the restaurant, including the all-inclusive.
I would come again.
Only disappointment was all inclusive food and drinks, food in my opinion was not of a 4 star hotel and the cocktails were poured from a machine which to me wasn’t a cocktail.
Sea view room was lovely and pool area good. Food was not great for a 4 star, not much sleep due to nearby night clubs, hotel offered another room but not sure it would have made a difference.