Seasonal outdoor pool

Reviews of La Laguna Gran Hotel

4 out of 5
La Laguna Gran Hotel
C/ Nava y Grimón, 18, San Cristóbal de La Laguna, Santa Cruz de Tenerife

Reviews

9.2

Wonderful

Rating 10 - Excellent. 365 out of 558 reviews" "
Rating 8 - Good. 154 out of 558 reviews" "
Rating 6 - Okay. 25 out of 558 reviews" "
Rating 4 - Poor. 9 out of 558 reviews" "
Rating 2 - Terrible. 5 out of 558 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Staff was helpful. Nice atmosphere in lobby. Parking was underground with convenient access to hotel although fairly expensive at 20 Euros per day.
Stayed 2 nights in Apr 2024
Response from La Laguna Gran Hotel's Team. on 30 Apr 2024
Dear david,Thank you for your stay in La Laguna Gran Hotel and for your nice review. We are glad to read that you enjoyed your experience, in particular the warm atmosphere in the lobby and the decoration in your room. We have a private parking place underground and for guests we offer a special price of 12 euros per nights.That was a pleasure to welcome you and we hope to see you again soon.Best regards,La Laguna Gran Hotel's team.

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Especially enjoyed our room with terrace. My only complaint was that the WiFi was quite patchy.
Stayed 2 nights in Apr 2024
Response from La Laguna Gran Hotel's Team on 5 Apr 2024
Dear Helen,Thank you so much for sharing your recent experience at La Laguna Gran Hotel online.We are pleased to know that you had a lovely stay here.It is a pleasure for us to know that you felt comfotable in the room you were provided with.We take notes about the WiFi malfunction for it to be checked by our technician.We look forward to welcoming you back.Kind regards,

10/10 Excellent

Marianela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Underground parking is steep but rare in La Laguna. Wonderful hotel and location!
Stayed 4 nights in Mar 2024
Response from La Laguna Gran Hotel's Team. on 30 Apr 2024
Dear Marianela,Thank you for your stay in La Laguna Gran Hotel and for your time spent in sharing your nice review. It is a real satisfaction for the team to read that you particularly appreciated the perfect situation in the historic city center, a few meters far from restaurants, bars, monuments, museums and shops.That was a pleasure to welcome you and we hope to see you again soon.Best regards,La Laguna Gran Hotel's team.

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from La Laguna Gran Hotel's Team on 10 Mar 2024
Dear Ann, Thank you so much for trusting us.We are delighted to know that you had a pleasant stay here as we were able to meet your expectations.We look forward to welcoming you.Kind regards,

8/10 Good

Kristin, Loveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from La Laguna Gran Hotel's Team on 25 Feb 2024
Dear Kristin,Thank you so much for your review.We are glad to read that you had a lovely stay here.It is a pleasure for us to know that we were able to provide you with an accurate service.We hope to be so lucky to welcome you back.Best regards,

10/10 Excellent

Kristina

Travelled with partner
Liked: Amenities
Great stay
Stayed 2 nights in Jan 2024
Response from La Laguna Gran Hotel's Team on 16 Feb 2024
Dear Kristina,Thank you so much for sharing your recent experience at La Laguna Gran Hotel online.We are pleased to know that we were able to provide you with the service that you really deserve: the best.We look forward to welcoming you back in the near future.Kind regards,

10/10 Excellent

Eraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in middle of Laguna attractions. With easy access to shopping , eating out etc. We drove from TFS and it was very convenient.
Stayed 5 nights in Feb 2024
Response from La Laguna Gran Hotel's Team. on 10 Feb 2024
Dear Eraj,Thank you so much for sharing your recent experience at La Laguna Gran Hotel online.We are pleased to know that you had a lovely stay here.There is no doubt that the central location of the hotel invites our guests to soak up the local atmosphere and enjoy the leisure offer in the city. Moreover, the easy access into the main roads facilitates our guests driving all around the island discovering the hidden gems of Tenerife.We hope to have the pleasure to welcome you back in the near future.Kind regards,La Laguna Gran Hotel's Team.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room. Room was clean and comfortable. Food in hotel restaurant on full board basis was superb. Lunch and dinner every day was a joy. Reception/bar area was relaxing and comfortable. Hotel is perfectly situated for access to the beautiful old town of La Laguna. There is a nearby tram to Santa Cruz which is cheap and efficient. I think this hotel was a bargain for the all round excellence of my stay.
Stayed 8 nights in Jan 2024
Response from La Laguna Gran Hotel's Team on 7 Feb 2024
Dear Stephen,Thank you so much for sharing your recent experience at La Laguna Gran Hotel online.We are glad to read that you had a nice stay here. It is a pleasure for us to know that you loved the interior design of the building together with the hotel's facilities.Reading that our menu proposals exceeded your expectations encourages us to keep on working towards excellence as we always try to get you closer to the best of gastronomy. Location-wise, there is no doubt that the central position of the hotel invites our guests to soak up the local atmosphere.We look forward to welcoming you back.Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Equipo de La Laguna Gran Hotel on 27 Jan 2024
Apreciado/a huésped:Muchas gracias por habernos elegido en su visita a la ciudad.Nos es grato saber que disfrutó de una plácida estancia en nuestras instalaciones.Esperamos que vuelva a darse la oportunidad de darle la bienvenida.Saludos cordiales,

10/10 Excellent

bartley, saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from La Laguna Gran Hotel's Team on 26 Jan 2024
Dear guest,Thank you so much for trusting us.We are glad to know that you had a lovely stay in our hotel as we put all our efforts into offering you the service that you really deserve: the best.We look forward to welcoming you back in the near future.Kind regards,

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from La Laguna Gran Hotel's Team. on 19 Jan 2024
Dear Gareth,Thank you so much for trusting us. We are glad to know that you had a lovely stay here.We hope to have the pleasure to welcome you back in the near future.Kind regards, La Laguna Gran Hotel's Team.

10/10 Excellent

Lena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Hotel in the middle of the city center with great breakfast and dinner options, friendly staff and nice amenities.
Stayed 2 nights in Jan 2024
Response from La Laguna Gran Hotel's Team. on 19 Jan 2024
Dear Lena,Thank you so much for trusting us.We are glad to know that you had a nice stay here.It is a pleasure for us to read that you loved the amenities of the hotel as well as our breakfast buffet and our menu proposals.There is no doubt that the central location of the building invites our guests to soak up the local atmosphere.We truly appreciate your kind words about our staff as we put our heart and soul into providing you with the best service.We look forward to welcoming you back in the near future.Kind regards,

6/10 Okay

Elaine

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not easy to find but once there, with paid parking underneath, you had access to all of old town
Stayed 3 nights in Dec 2023
Response from La Laguna Gran Hotel's Team. on 23 Dec 2023
Dear Adrian,Thank you so much for trusting us.We are glad to know that you had a lovely stay here once you could find the hotel.There is no doubt that the central location of the building is perfect for exploring the heart of La Laguna or even going on a trip around the island.We hope to have the pleasure to welcome you back in the near future.Kind regards,

8/10 Good

malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very clean and comfortable. I only spent one night, so I didn’t see a lot. The parking is before property on right driving through those streets is tight. The shampoo and body soap are great they’re all natural and great scent. I would recommend this to anyone staying in area. The cafe across the street is excellent as well
Stayed 1 night in Dec 2023
Response from La Laguna Gran Hotel's Team. on 22 Dec 2023
Dear Malcolm,Thank you so much for trusting us.We are pleased to know that you enjoyed a pleasant one-day stay in our hotel. It is a pleasure for us to read that you had a great night-sleep in the room you were provided with where you found all the facilities and amenities that you needed. We hope to be so lucky to welcome you once again in the near future.Kind regards,La Laguna Gran Hotel's Team.

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran hotel la laguna, lovely staff, great bar and social area, gym and pool. Rooms very comfortable and clesn. Very close to old town , restaurants and tapas bars. Easy travel to santa cruz.
Stayed 4 nights in Dec 2023
Response from La Laguna Gran Hotel's Team. on 22 Dec 2023
Dear Gordon,Thank you for your feedback.We are glad to know that you had a pleasant stay here.It is a pleasure for us to know that you found both our rooms and common areas perfect for you as all of them were set up thinking about how to exceed your expectations.There is no doubt that the central location of the hotel invites our guests to soak up the local atmosphere and enjoy the leisure offer of the city and the surroundings.We truly appreciate your kind words about our staff as we put our heart and soul into providing you with the very best service.We look forward to welcoming you back in the near future.Kind regards,

10/10 Excellent

Eric

Business traveller
Great spot for a quick stay before early morning flight.
Stayed 1 night in Nov 2023
Response from La Laguna Gran Hotel's Team. on 9 Nov 2023
Dear Eric,Thank you so much for trusting us.We are glad to know that you had a lovely stay here.We put our heart and soul into providing you with the very best of us so your kind words encourage us to keep on working towards excellence.We look forward to welcoming you back.Kind regards, La Laguna Gran Hotel's Team.

10/10 Excellent

Paul

Stayed 1 night in Oct 2023
Response from La Laguna Gran Hotel's Team. on 26 Oct 2023
Dear Paul,Thank you so much for trusting us.We are glad to know that you had a lovely stay here.We hope to have the pleasure to welcome you back in the near future.Kind regards,

8/10 Good

brian

Travelled with partner
Liked: Staff & service
Breakfast very good
Stayed 1 night in Oct 2023
Response from La Laguna Gran Hotel's Team. on 6 Oct 2023
Dear Brian,Thank you so much for trusting us.We are glad to know that you had a pleasant stay here. Every morning, we arrange our breakfast buffet providing our guests with a wide range of fresh food for them to start the day off on the right foot.We hope to be so lucky to welcome you back in the near future.Kind regards, La Laguna Gran Hotel's Team.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very friendly and helpful staff.
Stayed 2 nights in Oct 2023
Response from La Laguna Gran Hotel's Team. on 6 Oct 2023
Dear Tim,Thank you so much for your trust.We are delighted to know that you had a lovely stay here as we put our heart and soul into providing you with the very best of us. We look forward to welcoming you back.Kind regards, La Laguna Gran Hotel's Team.

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Staff are friendly. Breakfast is very good. Comfortable and restful stay.
Stayed 7 nights in Jul 2023
Response from La Laguna Gran Hotel's Team. on 7 Aug 2023
Dear Barbara,Thank you for sharing your recent experience at La Laguna Gran Hotel online.We are glad to read that you had a pleasant stay here.We truly appreciate your kind words about our staff as we put our heart and soul into providing you with the very best of us. Every morning, we arrange our buffet offering you a wide range of fresh food for you to have a tasty breakfast. We look forward to welcoming you back.Kind regards,

6/10 Okay

Melinda, Derby

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old
Stayed 1 night in Jul 2023

10/10 Excellent

giomar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very high end, great employees, wonderful atmosphere, quite, clean, rooftop and pool is really beautiful, room are spacious and have everything you need for your stay, beds and pillows very comfortable. Thx rooms and towels smell delicious, very must tastefully decorated, the left no details out. The town is beautiful. Highly recommend this hotel.
Stayed 1 night in Jul 2023
Response from La Laguna Gran Hotel's Team on 21 Jul 2023
Dear Giomar,First of all, thank you so much for trusting us.We are delighted to read that you had a pleasant stay here.It si a big pleasure for us to know that the attention that we pay to details is received positively by our guests. We put all our efforts into providing you with the very best of us. For that reason, your words are the best recognition for all our dedication.We hope to have the pleasure to welcome you back so you could continue enjoying the lively atmosphere of the city. Kind regards,

10/10 Excellent

Carolina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great service and staff so nice and helpfull
Stayed 6 nights in Jul 2023
Response from La Laguna Gran Hotel's Team on 21 Jul 2023
Dear Carolina,Thank you so much for trusting us.We are pleased to know that you had a lovely stay here.We put our heart and soul into providing you with the very best of us so reading your kind words encourages us to keep on working towards excellence.We look forward to welcoming you back.Kind regards,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Stayed for a night to be closer to Tenerife North Airport (TFN) for an early morning flight. The rooms here are very comfortable, the service is excellent, and the location is very good.
Stayed 1 night in Jun 2023
Response from La Laguna Gran Hotel's Team. on 14 Jul 2023
Dear Brian,Thank you so much for trusting us.We are delighted to read that you could enjoy your holidays until last minute thanks to the closeness of the hotel to Tenerife North Airport. It is pleasure for us to know that you felt comfortable in your room having a great night sleep.We truly appreciate your kind words about our staff as we always try to do our best in order to provide you with the very best of us.We look forward to welcoming you back.Kind regards,

8/10 Good

Mary

Stayed 2 nights in Jul 2023
Response from La Laguna Gran Hotel's Team. on 8 Jul 2023
Apreciada Mary,Muchas gracias por su confianza. Nos complace saber que, en líneas generales, disfrutó de una plácida estancia en la que nuestro servicio estuvo a la altura de sus expectativas.Esperamos tener el gusto de volver a darle la bienvenida próximamente.Saludos cordiales,

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2023
Response from La Laguna Gran Hotel's Team. on 13 Jun 2023
Estimada Rebecca:Muchas gracias por habernos elegido como lugar en el que alojarse en su visita a La Laguna.Nos es grato saber que disfrutó de una grata estancia en la que nuestro servicio estuvo en todo momento a la altura de sus expectativas.Esperamos tener el placer de volver a darle la bienvenida próximamente.Atentamente,

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Nice stuff, big and clean rooms, super quiet area, right in the middle of the historic center, close to a lot of restaurants. Free parking right next to the hotel, which can get busy but the hotel also has its own parking, so not a problem. If you want to visit La Laguna and travel around Tenerife, is a very good choice (specially if you arrive to the airport in the north, it's only 15 min from the hotel).
Stayed 7 nights in May 2023
Response from La Laguna Gran Hotel's Team. on 31 May 2023
Dear Clara,First of all, thank you so much for sharing your recent experience at La Laguna Gran Hotel.We are glad to know that you had a lovely stay here.It is a pleasure for us to read your kind and positive words about our staff and the cleanliness of the hotel.There is no doubt that the central location of the building invites our guests to soak up the local atmosphere or even go on a trip around the island.We hope to be so lucky to welcome you back in the near future.Kind regards,

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The room was comfortable and spacious. It overlooked the courtyard and so there was no traffic noise, although I don't think the area was noisy at night anyway. The rooftop pool was a pleasant temperature and had deckchairs and 360-deg views of the town and the surrounding hills. The cafeteria offered snacks and cocktails.
Stayed 7 nights in Apr 2023
Response from La Laguna Gran Hotel's Team. on 6 May 2023
Dear Samantha,Thank you so much for sharing your recent experience at La Laguna Gran Hotel.We are glad to read that you had a lovely and pleasant stay here. It is a pleasure for us to know that we were able to attend you properly providing you with all the information required. All our common areas and rooms were set up thinking about how to meet your needs as an attempt to be sure that you live an unforgettable experience with us.We look forward to welcoming you back in the near future.Kind regards, La Laguna Gran Hotel's Team.

10/10 Excellent

Jedrzej

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023
Response from La Laguna Gran Hotel's Team. on 14 Apr 2023
Dear Jedrzej,Thank you so much for your feedback.We are glad to know that you had a lovely stay here.We work hard in order to offer you the service that you really deserve: the best. We look forward to welcoming you back in the near future. Kind regards,

10/10 Excellent

Norah

Stayed 1 night in Apr 2023
Response from La Laguna Gran Hotel's Team. on 6 Apr 2023
Dear Norah,Thank you so much for sharing your recent experience at La Laguna Gran Hotel.We are glad to know that we were able to exceed your expectations. We hope to have the pleasure to welcome you back.Kind regards, La Laguna Gran Hotel's Team.

6/10 Okay

Joseph, Springfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NO GOOD FOOD IN HOTEL. NO.PLACE TOEAT OUTSIDE HOTEL. IT WAS VERY WARM IN THE ROOM. THEY HAD THE HEAT ON. WOULD NOT SHUT OFF. COULD NOT SLEEP. AIR WOULD NOT GO ON.
Stayed 1 night in Mar 2023

10/10 Excellent

Shuhuan

Stayed 2 nights in Feb 2023
Response from La Laguna Gran Hotel's Team. on 18 Mar 2023
Dear Shuhuan,Thank you so much for your feedback.We are pleased to know that you had a pleasant stay here.We put our heart and soul into providing our guests with the very best of us. We look forward to welcoming you back in the near future.Kind regards, La Laguna Gran Hotel's Team.

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel. Very welcoming and comfortable.
Stayed 2 nights in Jan 2023
Response from La Laguna Gran Hotel's Team. on 1 Feb 2023
Dear Jill,Thank you so much for your feedback.We are glad to know that you had a lovely stay here.We put our heart and soul into providing you with the very best of us so your kind words encourage us to keep on working towards excellence.We look forward to welcoming you back.Kind regards,

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in La Laguna
Great, friendly, informative staff. Room comfortable. Excellent breakfast with lots of variety & automated orange juice machine (oranges tumble in from the top, orange juice comes out). Hot tub working in January. Parked near Plaza Adelantado.
Stayed 4 nights in Jan 2023
Response from La Laguna Gran Hotel's Team. on 20 Jan 2023
Dear Peter,Thank you for your review. We are glad to read that you had a lovely and pleasant stay here.It is pleasure for us to know that you really enjoyed the location of the hotel. We put our heart and soul into providing our guests with the best of us so your words are the best recognition that we could receive for our dedication.Every morning, we try to put at your disposal all you need for starting the day off on the right foot so your feedback about the breakfast shows us that we are working towards excellence.We hope to be so lucky to welcome you back in the near future.Kind regards,

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from La Laguna Gran Hotel's Team. on 20 Jan 2023
Dear Simon,Thank you so much for trusting us.We are glad to know that our service exceeded your expecations.We look forward to welcoming you back.Kind regards,

10/10 Excellent

Wayne, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a first class property in every way. Highly recommended!
Response from La Laguna Gran Hotel's Team. on 15 Jan 2023
Dear Wayne,First of all, thank you so much for trusting us.We are glad to read that you had a lovely stay here. It is a big pleasure for us to know that you had a five-star experience in the hotel. We hope to have the pleasure to welcome you back in the near future.Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Beautiful hotel in a beautiful small colonial town. Staff were friendly, on site parking available at a fee as it’s quite difficult finding parking in the town. Breakfast is basic, but overall happy based on the rates of the hotel!! Would recommend!
Stayed 2 nights in Dec 2022
Response from La Laguna Gran Hotel's Team. on 4 Jan 2023
Dear guest,Thank you so much for sharing your recent experience at La Laguna Gran Hotel.We are glad to know that, overall, you had a nice stay here. It is a pleasure for us to read that you loved both the decoration and the location of the hotel.We truly appreciate your kind words about our staff as we put our heart and soul into providing you with the very best of us. We promise to take your feedback into consideration for improving the food assortment served at the buffet breakfast in order to work towards excellence.We look forward to welcoming you back.Kind regards,

10/10 Excellent

Mary

Stayed 1 night in Dec 2022
Response from La Laguna Gran Hotel's Team. on 4 Jan 2023
Apreciada Mary: Muchas gracias por dedicar su valioso tiempo a compartir sus impresiones del hotel.Nos es grato saber, de acuerdo a su valoración, que disfrutó de una estancia ideal en nuestras instalaciones.Esperamos tener el gusto de volver a darle la bienvenida.Atentamente,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from La Laguna Gran Hotel's Team. on 31 Oct 2022
Dear Michael,Thank you so much for trusting us. We are glad to know that you had a lovely stay in our hotel as we put our heart and soul into providing you with the very best service. We look forward to welcoming you back in the near future. Kind regards,La Laguna Gran Hotel's Team.

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Loud at bedtime on a weekend as they host gatherings/ weddings and the windows don’t block the noise when closed. Bring ear plugs if this would bother you. Everything else was excellent!
Stayed 1 night in Oct 2022
Response from La Laguna Gran Hotel's Team. on 23 Oct 2022
Dear Monica,Thank you so much for trusting us.We are glad to know that you had a lovely stay here. It is a pleasure for us to read that our service exceeded your expectations as we always try to provide you with the service that you really deserve: the best. Our biggest apologies for the inconveniences caused by the noise from outside. We promise to take your comment into consideration for improving the isolation of the rooms. We look forward to welcoming you back.Kind regards, La Laguna Gran Hotel's Team.

10/10 Excellent

Oscar

Stayed 1 night in Oct 2022
Response from La Laguna Gran Hotel's Team. on 22 Oct 2022
Estimado Óscar:Muchas gracias por habernos elegido.Es un gusto para nosotros saber que nuestro servicio estuvo en todo momento a la altura de sus expectativas logrando así que disfrutara de una plácida estancia.Esperamos tener el gusto de volver a recibirle.Saludos cordiales, Equipo de La Laguna Gran Hotel.

10/10 Excellent

Fernando

Stayed 1 night in Oct 2022
Response from La Laguna Gran Hotel's Team. on 22 Oct 2022
Apreciado Fernando:Muchas gracias por la confianza depositada en nosotros. Es un placer saber que disfrutó de una estancia ideal en nuestras instalaciones.Sin lugar a dudas, sus buenas referencias son la mejor recompensa que podríamos recibir a cambio de nuestra incansable dedicación.Esperamos tener el gusto de volver a recibirle próximamente.Saludos cordiales,Equipo de La Laguna Gran Hotel.

10/10 Excellent

Amrit

Stayed 1 night in Sep 2022
Response from La Laguna Gran Hotel's Team. on 8 Oct 2022
Dear Amrit,Thank you so much for your feedback.We are glad to know that you enjoyed your stay here.We put our heart and soul into providing you with the very best service so your words encourage us to keep on working towards excellence.We look forward to welcoming you back.Kind regards, La Laguna Gran Hotel's Team.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel a few minutes walk from the center of La Laguna. Very reasonable priced. Beautiful pool and roof deck, first-floor bar, good restaurant. Wish we had stayed here longer rather than in Santa Cruz.
Stayed 1 night in Aug 2022
Response from La Laguna Gran Hotel's Team. on 5 Sept 2022
Dear Michael,First of all, thank you so much for trusting us.We are delighted to know that you had a lovely stay in our hotel. It is a pleasure for us to read that you enjoyed the decoration of the hotel together with its location. There is no doubt that it becomes the perfect starting point for soaking up the local atmosphere or going on a trip around the city centre. We are pretty glad to read that our facilities and services exceeded your expecations.We hope to have the pleasure to welcome you back for a longer time. Kind regards, La Laguna Gran Hotel's Team.

8/10 Good

Elena

Stayed 2 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old La Laguna
Beautiful stay in old part of hotel, very high wooden ceilings, large rooms. Great shower and lovely bath
Stayed 2 nights in Jul 2022
Response from La Laguna Gran Hotel's Team. on 15 Jul 2022
Dear Michael, Thank you so much for sharing your recent experience at La Laguna Gran Hotel. We are glad to know that you had a lovely stay in the hotel. We have tried to keep the essence of Colonial architecture restoring the noble part of the building carefully but bearing in mind the importance of providing you with all the facilities and amenities needed for meeting your needs nowadays. We hope to have the pleasure to welcome you back. Kind regards, La Laguna Gran Hotel's Team.

10/10 Excellent

Fabricio

Stayed 1 night in Jun 2022
Response from La Laguna Gran Hotel's Team. on 7 Jul 2022
Apreciado Fabricio: Muchas gracias por haber confiado en nosotros. Nos es grato saber que, con nuestra dedicación, hemos sabido devolverle este gesto suyo brindándole todo lo necesario para disfrutar de una estancia ideal en nuestras instalaciones. Esperamos tener el placer de volver a darle la bienvenida próximamente. Atentamente, Equipo de La Laguna Gran Hotel.

10/10 Excellent

kaitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, amazing breakfast, free parking would be nice.
Stayed 2 nights in May 2022
Response from La Laguna Gran Hotel's Team. on 11 Jun 2022
Dear Kaitlin, Thank you so much for sharing your recent experience at La Laguna Gran Hotel with Expedia's community. We are pretty glad to read that you had a nice stay here. It is a big pleasure for us to know that you loved the facilities and services of the hotel. Every morning, we arrange our buffet trying to offer you a great assortment of fresh food in order to be sure that you start the day off on the right foot. Do not hesitate that we will consider the idea of providing you with free access to our parking in the future after reading your review. We hope to be so lucky to welcome you back in the near future. Kind regards, La Laguna Gran Hotel's Team.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location 5 stars
Beautiful room with city roof scape and mountains beyond
Stayed 1 night in May 2022
Response from La Laguna Gran Hotel's Team. on 16 May 2022
Dear Michael, First of all, thank you so much for sharing your recent experience at La Laguna Gran Hotel. It is a big pleasure for us to know that you had a lovely stay here. We are delighted to read that the location of the hotel was so convenient for you. We are glad to know that you found all you needed in your room as we have done our best trying to equip and furnish our rooms for your comfort. We hope to have the pleasure to welcome you back in the near future. Kind regards, La Laguna Gran Hotel's Team.