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"Only negative is that parking is very expensive and should be inclusive but other than that, great spa, good food and excellent service."

"Staff were all really nice, especially Ava our waitress. She went above and beyond. However there were a couple of waiters who did disappoint us. One forgot to put our breakfast order through, although he did apologise to us. The other one just seemed to ignore us and I had to go and ask at reception for a menu. Reception staff were all very friendly and polite. Overall would definitely go back there again "

"Unclean rooms, dirty bed sheets and blocked drains. Should be taken off Expedia website!"

"Initial room very large and clean, sadly the window didnt closed and it was noisy. They kindly moved us to a lovely equally large room which was much quieter. Only complaint was the shower which was broken and was either freezing cold or boiling hot for a few seconds. Would be a hazard if showering children or elderly as it could easily scald. The breakfast was lovely. "

"Room was clean but needs upgrading, bathroom configuration very small / restrictive. Didnt use pool or sauna facilities, however games room needs improvement. Cues has no heads and missing pool balls. Hotel.com offered breakfast, however was told no breakfast service at all by staff. Could be a brilliant venue with space and location but needs investment. "

"My room was cleamed every day towels changed and bed made"

"Lovely friendly recetion staff. We stayed in a quiet ground floor room with our dog which was very large and had seaviews. We were close to entrance to garden and the bar/ restruant. Car parking is £9 per night. Breakfast is a buffet with good choice for £12.50 pp. They also do dog food. Location is great being few minutes from sea front and restruants. Town centre is about 15 minutes walk along the beach. Torquay is lovely but we also visited Paignton nearby which we found had more going on. There are lots of walks for dogs in and around the area. The hotel was great although a little tired. Backs onto a bowls club and crazy golf and gardens. "

"Ultra friendly staff very helpful, Steven the manager is an excellent manager, could not do enough for us"

"Hotel and room were clean and staff were friendly and helpful. Complimentary food and drink in the room was also a nice touch. Nothing I can think of could have been improved. Would highly recommend. "