Funchal Hotel Guide - Town Square hotels in Funchal, Portugal.

"The room we were given on the 4th floor was extremely dated & needed an urgent overhaul! The drawers inside the wardrobe were old & falling apart. The safe wouldn't work. The balcony furniture was like something out of the 1960's. The carpet was old & dirty looking & the shower knob came off in our hands! I realise the building is iconic & is a listed building but this room was not reflective of a supposed 5* hotel! The hotel was not cheap either. The staff at the bar were friendly & welcoming however the reception staff were spoke with were the opposite, unfriendly & dismissive. If your room is near the city it is VERY noisy! "

"Very good breakfast. Good variety."

"The room and breakfast whete out standing!"

"They advertise a heated indoor pool, which was one of the reasons we chose this hotel. unfortunately the water was cold & so was the area where the pool was located. The staff at the hotel were not really interested especially the female receptionist, not Priscilla. Our room 203 was lovely apart from there was very little natural light so you always had to have the light on , even during the day. Breakfast was great, lots of choice, however the room was small & everyone had to sit very close to each other. "

"We couldn’t fault this hotel. Good location. Room was spacious, cleaned daily. Lovely rooftop with great views over Funchal which includes a spacious pool area /bar / restaurant. Staff very friendly and helpful. We stayed on half board, great choice at buffet breakfast. Dinner was a lovely three course, which we enjoyed every night during our five night stay. Would highly recommend."

"The staff were so friendly and the breakfast was very chic."

"The room and hotel was spotless, room cleaned every day...Pool was excellent..food on offer at the pool was excellent....The staff were top class ...couldn't do enough for you...very courteous and pleasant. We were very pleased with the hotel "

"Beautifully appointed hotel in best location of Funchal, so central. Staff very lovely and helpful. I highly recommend and will stay again."

"João, Carla and the great kitchen and cleaning staff went the extra mile to make our one week stay comfortable. The room we got was an upgrade because we had found the first room’s bathroom uncomfortably cramped. The room we got was an extra story to climb stairs but João insisted that he carry our bags. He was also super helpful with ideas and bus connections. The large windows opened wide in the evenings to let fresh cool air in. If we had to be inside during the day, the AC could cool the room down in minutes. The bed and bathroom shower were roomy and comfortable. Daily room service left the place neat and tidy when came back from our daily adventures. "